Get matched with top fridge, freezer or ice maker repair or service pros in Staunton, VA

"It was very difficult to get the elections "

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Residential Heat Pump failure. Previously serviced by another company, Told would need to replace system. Called Phil for estimate, explained chronological history of failure. He listened, looked, checked and tested and identified the point of failure, Replaced that part from his truck and the system is running again as it should. Phil explained clearly as he worked, very informative, professional and personable. I highly recommend Philco Mechanical Services and will call on them for my seasonal inspection and service."

ADDITIONAL SERVICE AREA: TOMS BROOK, HARRISONBURG, STEPHENS CITY, & MOUNT JACKSON, WARREN, FREDERICK, ROCKINGHAM, & SHENANDOAH COUNTIES.

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"

"When I found my water heater leaking in the garage on a Sat. night, I called a plumbing service that advertises 24/7 service, mainly to find out if this was something that could wait until Mon, or if it was an emergency, as it was a slow leak and I still had hot water. They never called me back. So on Mon. morning, I searched plumbers and found Prestige and its many excellent reviews. I called Todd, who said he could swing by my house, take a look, and let me know what I should do. In less than 20 min he was there, found out my tank had rusted through and without immediate intervention would start seeping through the wall. He shut off the gas to the tank, drained it, and turned off the water to the tank right then and there. He was back the next afternoon and all the work was done in less than 3 hours. I highly recommend him and he has a customer for life."

Comprehensive protection for your computers, electronics, and appliances of nearly any age or brand.

Family owned.