Get matched with top plumbing installers for a remodel or addition in Stephens City, VA

"Prompt, professional and precise! Came over twice because I called them back when my second bathroom had an issue. Both times, like systematic polite engineers! Got the work done within or under an hour, and done right!"

DBA WaterBoy LLC. Roy Dixon Jr. is the owner, operator, founder and visionary of the company he started over 18 years ago. Roy came from Stafford, VA where he began his career as a certified water specialist, solving thousands of water problems for both residential and commercial clients.

"I have used this company before and will continue to use them for future plumbing issues."

"The proprietor said he could not do the water heater flush because my water heater has a plastic valve. He installed the garbage disposal and faucet in the kitchen. During the installation, he said I needed to have two valves replaced at $100 each. This is the part where I am unsure if the price was a bit steep since I haven't had much plumbing work done. The proprietor did give me a reduced rate for the faucet install. I gave a lower score for punctuality because the scheduler gave me a 9-1 window and the service provider had it on his schedule for 1045-245, so I effectively waited from 9-3. However, he was very efficient and professional and he even looked at my recliner that my daughter and I were trying to fix while he was there. I would recommend him without reserve if I could find out if the valve replacements were priced well."

"Casco answered our call immediately and came out as soon as they were able according to projected time. He fixed the problem, however, diagnosed the cause of our blockage. We were told that there was a break in the main sewer line leading into the house, which would need to be replaced. He showed us what he called a "root ball," that he said broke through the line somewhere in our yard. Obviously, this was a huge issue and we needed to get the trouble resolved and asked for an estimate. We did not receive it right away, which was concerning to us and also noticed that there was no water pooling up in our yard, which one would anticipate happening if a leak was, in fact, coming from the outside lines. When we did receive the estimate, we were shocked at the amount - $7,066. In addition, we were told that the lines came out from the house under part of our asphalt driveway, so that would have to be excavated at additional cost. We consulted another plumber who brought a camera snake in and determined: 1. There was NO break in the outside line (we viewed the camera as the snake went through the pipes). It was obvious where the clog ("root ball") had been at a 90 degree upward juncture; and 2. Our sewer lines DO NOT run underneath our driveway, so had Casco come out to do an unnecessary repair, it would have cost us greatly for no reason. We are appreciative of their speedy service and they did unclog the line, which is what was needed. However, I would not recommend them for diagnosing serious plumbing issues without the appropriate equipment and knowledge to do so."

"Process was excellent from start to finish. The owner of the company came to our house to take measurements and provide an estimate that was very reasonable when compared to the more well-known national companies that franchise locally. Intaller was very professional, put drop clothes down in all areas, removed debris, etc. Installation took a full day but it was apparent that the time was well-spent to do things right. Very happy with the end result and to have supported a local, family-owned company."

"I contacted Granite Vision and spoke with Roni, explaining that because the vanity was in an awkward place in this small bathroom, I needed help to decide what was required. Joseph and another member came within a couple of days to assess the situation, make recommendations, and take measurements. Joseph then emailed pictures of various granite slabs since I was unable to get to their site, and within a week his team installed the top, offset sink, and my faucet. Both their installer and plumber readily answered all questions. Also, because I have add'l bathroom remodeling to do, I asked Joseph for any recommendations he may have for providers with whom he's worked who do smaller jobs and are good. He did make some recommendations and responded quickly to any questions I had regarding these providers. I highly recommend Granite Vision not only for the quality of their product but also for their professionalism and support."

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Purchased Angie's list deal for free visit and 1st Hour of service for a pre-paid $49.  On first visit, it was quickly determined that the condo associate couldn't turn off the water to the building.  And the plumber didn't have a part needed to install the faucet in any case; so for both reasons the visit needed to be rescheduled.

After some delay due to the Condo Association needing a major repair to fix their problem; we tried again.  This time a new person came 1/2 hour early, which is a problem since they notify condo owners the build water will be shut of only during designated times; however the maintenance manager made an except and shut off the water early.  However, I indicated that they needed two individuals to move out the stacked washer/dryer to access the necessary plumbing; and the 1st guy was expecting the 2nd to come at the scheduled time.  So we waited and he never showed up.  And he was to have the necessary parts.  The 1st guy was able scrounge in the truck for awhile and did find the parts he needed, purely by luck.  Next, the 1st guy couldn't remove the washer/dryer himself and the maintenance manager helped him.  And he proceeded to make the repairs.  Subsequently, the unit needed to be put back, and the maintenance manager was no longer present.  I was able to help reluctantly since I recently injured my back; but with some pain and effort we got it back in place.  At some point towards the end, the 1st guy had a very heated discussion with the office about never working with "CJ" again (I assuming the 2nd guy who didn't show).

Now on to payment; the I had discussions with the office coordinator several times that my Angie's list voucher was still valid after the initial situation.  When the 1st guy called it in, they didn't honor that, indicating I used it with first visit.  A visit in which no work was done, and he didn't have the correct parts even if he could have.  So I was charged the full price.

I'm fairly certain the "2nd guy/CJ" was the same individual who came out the first time.  And while he was "fine", I didn't really like his demeanor.  I recognize he made the visit and couldn't perform the work; thus the reason I didn't really object on not getting credit on the 2nd visit.  But was not happy after being assured it was going to carry over.  And his not showing caused the 1st guy to spend billable time looking for parts and struggling with the washer unit, and worse making me and my bad back help him.

I want to say the guy who did the work was polite to me; seemed to do a quality job, and got through a difficult situation.  With the exception of the phone call back to the office in front of me, I don't have any complaints on his service.  I gave the D on price because of the non-application of the Angie's deal; but the price was probably fair given the time spent otherwise at about $95/hr.

In the end, it wasn't a disaster, and the price wasn't a real problem, but it still wasn't a particularly pleasant experience and didn't really instill much confidence.  I think I would try another firm next time to see if the experience was more positive.

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"very well. The Plumber was very friendly, explained the process and was able to do the work quickly. very prompt."

"After doing our homework, my wife and I selected Mega Kitchen and Bath for complete remodels of our master bath and hall full bath. We could not have made a better decision as the entire process was flawless. Katherine, a Certified Interior Decorator, was so patient and helpful with our selections. Felipe, the project manager, came by almost every day. Not that he needed to, because the installers (Johnny and Grover) were courteous and extremely hard working. The project was completed on schedule and the quality of the work was such that we did not have any punch lists items once the baths were completed. I would recommend Mega Kitchen and Bath in a heartbeat. You can’t go wrong."