Get matched with top window a/c unit service or relocation pros in Stephens City, VA

Three qualities all of our people have that make us Northern Virginia, D.C. & Maryland’s #1 Home Service Provider. That’s the F.H. Furr Difference.\n\nF.H. Furr is D.C., Maryland & Northern Virginia’s premier plumber, HVAC contractor and electrician. F.H. Furr is A+ rated by the Better Business Bureau and has consistently been voted Best of Prince William County for HVAC, Plumbing and electrical.

"MEP replaced a TXV in my unit.   They worked fast and got the ac back on."

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After a beyond horrible experience with one of the Airport endorsed (shared) Van Services about a year and a half ago, I did not want to go with them again (or ever again for that matter!) and looked for an alternative on Angie's List.

Michael answered my phone call and arranged the trip for the following day confirming it by text message right away after I had send him details like my name, address and pick up time in the same way.

He himself showed up 5 minutes ahead of time in a big, clean car (with excellent AC on a above 90 degree humid day!), gave us all the time we needed to get ready, helped with stowing and unloading the luggage and gave us a very smooth ride to the airport.

Michael has been very well mannered, friendly and helpful to us and we are extremely happy with his service. 

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"A/C stopped working during a heat wave. Called a few places. Everyone else wanted twice as much for the service call and would be a day later. After contacting Plasters they said they could be out that day. They called back a few hours later too say they would be there in a half hour. They showed up 20 minutes later! Everyone I dealt with was very nice. They did not want to just throw parts at it either. I had a gas valve put on the furnace this past winter by another company and don't feel like I got the same bang for buck that I got from Plasters. I will ONLY use Plasters again."

"THANK YOU SO MUCH to Climatic Cooling and Heating for installing our new AC unit with better pricing than anyone else, amazing staff and quick and accommodating timing. Sonny was so kind to come out and explain everything to us prior to the replacement and install. I am so grateful you all were recommended to us and could not be more impressed with your team and their work. John was our technician and the team he had was wonderful, clean, knowledgeable and polite. We will definitely use you again for future needs and will recommend to anyone who will listen."

"Service was great.  Repairmen were on time, communicated very well and gave me opinions of what to expect of my HVAC units in the future.  Could not have gone better.
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"Made an appointment, dropped off vehicle, shop called with recommended service and price. I have been taking my vehicles here for a couple of years for routine and non routine (ac system repair) and I am impressed with their honesty, quality work and customer service level."

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"Drymount Air came out twice and did a great job. They replaced a leaking flu pipe on my furnace, replaced a bathroom faucet, installed a new toilet kit, changed a water filter, and air balancing. Their expertise, professionalism and fair pricing have made them my go-to company for any plumbing and hvac needs."

"Initial contact with the office to schedule and purchase the "deal"  (3 guys for 2 hours and a 16' truck) went smoothly and found the two employees who helped me on the two different calls I made to be polite and helpful. I got a confirmation call at the end of the week for my SUNDAY move date, which was good.  Our move was scheduled for a 12-2pm window. I was told I'd be called when the movers were on their way. At 1:45pm, fifteen minutes before the end of that window, I called the office to make sure everything was still happening. I was on hold  because "customer service was helping other customers" (or something like that) for several minutes and then it went to voice mail.  I called about every 30 minutes thereafter, hoping to get through to an actual person but realized that it was Sunday and clearly nobody was in the office. So, we just waited and hoped they would eventually show up. We had worked hard to pack and organize everything and needed it moved.  At 5:06pm I got a call from the driver saying they were on the road from the last job and would be there at 5:45pm, if that was still ok....nearly 4 hours after the END of my window. We needed to get it done, so told them to come! The 3 men were polite, efficient and did an excellent job. They weren't exactly apologetic nor did I receive an explanation for why I wasn't given a courtesy call to say they were running late. But, at that point, I just wanted to get the work done and I wanted it done in my 2 hour pre- paid time, without going over, so I didn't want to engage in a discussion about their lateness. I really have nothing but good things to say for the work they did, but I sure find it unprofessional not to give the customer a call by the end of the scheduled window to say  that they were going to be late.  I said in this review I'd use them again, but only if the work being done was on a business day, so that I could call the OPEN office to get help if there was a problem. The cost was very reasonable, the men were polite and efficient, so even with the lateness issue, I'd probably use them again for a similar job. 
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