Get matched with top fridge, freezer or ice maker repair or service pros in Sterling, MA

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

I’ve spent over 15 years doing hands-on work in home services, mixing classic handyman skills with strong IT and home technology experience. I handle residential repairs, installations, and troubleshooting, along with computer setup, home networking, Wi-Fi optimization, TV mounting, AV systems, and smart-home devices. I’ve owned and operated multiple businesses, so clear communication, reliability, and clean work are just how I operate.\n\nI’m based in Central Massachusetts and work throughout Worcester County, Middlesex County, MetroWest, and nearby areas. If you’re not sure whether I travel to your town, just ask.\n\nMy goal is simple: show up on time, do the job right, explain what I’m doing, and leave your home better than I found it. I don’t upsell work you don’t need, and I don’t cut corners. If you’re looking for someone dependable who can handle both hands-on work and tech without bouncing you between contractors, I’m happy to help.

"The service call was great. James was pleasant and did a terrific job repairing my dryer. He was fantastic to deal with from the time I made my initial phone call right to the end of my service call. I would definitely recommend James for appliance repairs, and I would definitely hire him again."

"I can't speak highly enough of Phil and will call him immediately whenever I need repairs to any appliance.  I suspect Phil could figure out a clever way to fix anything!  I called in a bit of a panic when my refrigerator's lights and display failed, not sure what was going on and not finding much information via internet searching.  I worried that my kitchen fridge was shot, or that repairs would be more costly than sensible with an 11-year-old appliance (given the geometric progression of obsolescence these days).  Phil returned my call almost instantly, which was good luck for me, and said he could come by to look at the fridge later that day after other scheduled appointments.  He mentioned some helpful bits of information about his experience with this model and reassured me that it seemed possible to repair, but he clearly indicated a practical mindset regarding cost/benefit depending upon the ultimate problem.  Phil arrived a few hours later, having called in advance as promised, and I was instantly impressed with his professional demeanor, presentation (spiffy truck, neatly organized tools, possible "fix" unit in hand, tidy appearance) and friendly manner.  Phil quickly assessed the fridge and went to work trying a few things, since the motherboard replacement that initially seemed as though it would be the required repair wasn't so obvious once Phil took a closer look.  Phil talked through a few ideas with me and noticed that his tinkering with the light switch appeared to have reinstated a lost connection.  That's when the really impressive work began, as I observed Phil research the possible causes and solutions to the switch problem, including the absurd twist that GE doesn't provide this particular switch for replacement any longer!  Phil diligently and quickly found a substitute, ordered it, and explained what would happen next.  The solution was much less expensive than any I had considered possible, and Phil had already managed to get the fridge running, and he was clear and helpful about the follow up switch replacement to come once the part arrived (which also happened very quickly).  Phil went above and beyond in every respect.  I've rarely had the good fortune to be so completely impressed with a professional service provider.  I will keep Phil's contact information at the ready at all times and I recommend him to anyone who requires repairs in their home.  In addition, on an equally-important level in many ways, Phil is friendly, personable, and a good communicator who followed up exactly as promised.  He is a creative problem solver.  And my dog thinks he's found his new best buddy!
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"I had a question about microwave repair. He answered all my questions and was extremely knowledgeable and helpful. Unfortunately new parts are no longer available for model in question. He gave me part # if I wanted to call around for a used part somewhere. Got lots of good info."

"Although the receptionist for Mr. Appliance of Southeast Ma was somewhat curt when I called, "George" the service professional was very courteous, knowledgeable, and efficient, He used a tool to quickly unlock the oven door. He explained that due to the age of the appliance, a replacement part was not readily available, but he would notify me if he found one. I cannot use the oven cleaning feature, but can still use all the other features of my oven. The cost was reasonable."

"It made a huge difference immediately. The gentleman was very courteous and knowledgeable. This is our 3rd time in 15 years hiring a Hunter Appliances repair person for different problems with different appliances with always good results. We will keep on calling them when needed."

"I found the part easily and then there was a how to video link which made the repair easy peasy."

"Very professional, on time, and very knowledgeable as to how to diagnose the problem with the main control circuit board. Checked all factors that could've caused problem. I would recommend this pro to anyone that would need any appliance serviced !!!"

"Excellent service! The technician arrived on time, quickly diagnosed and fixed the problem. Over the years, I've had several home appliance warranty companies. Without question, Complete Appliance Protection is the best one I've ever contracted with. Their monthly price is a little higher than most, but I do have their best protection plan with $0 deductible. You get what you pay for..."