Get matched with top clothes washer or dryer repair or service pros in Sterling, VA

"I was contacted about repairing my washer. The techs came out the day I called, diagnosed the problem, returned with the part the following week. It had to be ordered. Not only did they repair my washer, they helped me with the dryer. They were polite, helpful, and good senses of humor. I think it was a bit expensive, but was worth the prompt and professional service."

"They did really great job. Profesional work thank you Guys will use your work service again"

"Went ok. It worked for one day, but then they had to come back out and replace the same part. Mohammed is always professional and knows what he is doing. We'd give higher rating, but can take some time to schedule an appointment, and then fairly big appointment window. We keep using them (3rd time or so) because the technician is very good, and quick to point out things that truly need addressed. Plus, no hassle or questions when they had to come back out to redo the fix. Prices are pretty standard with rest of the appliance cadre in the area."

"I LOVE Neli. I've used them three times now. Harmond (my Neli service man) is a joy to work with and an absolute walking encyclopedia of appliance repair. Our thirty-year-old washer are dryer are running like new, at a fraction of the cost of replacing them."

"The work was done efficiently and correctly. They wanted a check for payment not a credit card. Also left no paperwork about the appliance or an invoice, Any work I have had done, there was always paperwork about the work and invoices left behind. In this day and age, repair companies accept credit cards. I have never had a company that didn't. I got no response when I questioned this with an email. Sorry, but I will not use them again."

"Quick, professional, and honest. Fixed my washer/dryer fast and explained everything clearly. Highly recommend."

"Mark was prompt with the estimate and with the service call. Perfectly happy and would hire him again."

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"Technicians were extremely flexible with my schedule. When they arrived the quickly diagnosed the problem and gave me an honest opinion on time to repair and costs. Because the part needed to be ordered and would take 2 days to arrive, and my freezer was defrosting, I elected to not repair and buy a new freezer instead. Whole experience was outstanding and I would use and recommend Titan again."

"UPDATED 10/30/2020: This is a revision of the 10/7/20 review. They did refund the overpayment and I'm glad that they have been working to make sure that they fixed the problem. They kept me informed about the schedule and arrived and checked the washing machine and determined that it was not the washing machine but I needed an electrician (When the electrician arrived after extensive searching they discovered that the problem was the sump pump) which has now been repaired). They quoted me a fee for the service call. While they were there I asked them about another appliance I was having trouble with. They took a peek and indicated what they thought was the matter and what would be needed for the repair. They gave me a bill for the quoted repair and I paid it by charge card. I was shocked to see that I was charged double the amount I was quoted when I looked at my credit card statement. I'm not sure if they charged me double because they looked at the other appliance, if it was a mistake or something else but I wish they had informed me that I was being charged more. As for the would I hire again I wish there was a maybe button."