Get matched with top swimming pool or accessories repair or service pros in Stevenson Ranch, CA

"Overall grade: “A”. Summary: Aqua Concepts rebuilt most of my pool (70-year-old, 20’x40’, 9’ deep maindrain, rectangular pool) from the rebar on up, replastered the pool, added new steps, pressure tested my maindrain, installed a split maindrain, and recommended a pool Startup party that I am very happy with. Time Frame: May-June 2021 (COVID time) Issues\Complaints: None My AquaConcepts contact: Chris was always available to answer my questions whether by text, phone call, or in-person visit. He did so in a timely manner. He also suggested alternate approaches and ideas that could be implemented during the rebuild. Very helpful. Background: Initially I planned only to replaster the pool. The surface looked OK except for a few “red spots” in the shallow end. Those spots turned out to be rusted rebar that had penetrated the plaster! This finding changed the entire nature of the job. AquaConcepts dug several “windows” into the plaster and it was evident that rust was widespread. To affect a reasonable rebuild price, they built a new rebar shell (say 6” above the old one), covered both rebar frames with shotcrete (at 3500 psi), bead blasted my existing tile (came out pretty good looking) and all this for half the price of a new pool (new pool of this size: 80-90k.) They also built the rebar shell for the new steps. (As I’m retired, I watched every step of the rebuild closely, asked lots of questions, and enjoyed the process)."

"I contacted them for a quote and they called me within 10 minutes. Explained what they would do and the cost. (I also had two other quotes, 1 company was a little more expensive, the other quoted long distance rate). We set the date and they explained the cancellation policy. They called the day before the move to re-confirm the time and asked if I had any questions. The next morning two young men, Jason and Serge, arrived on time. They were prompt, professional, hard workers and had a great sense of humor. We walked through the house so they would understand what was being moved. And then they started. They worked fast but were very careful in wrapping and organizing everything. Once loaded, we headed to the new place. Several items needed to be moved out to go to another location which they did very quickly. Then everything was unloaded, we headed to a second location to drop off items and pick one up to return to the condo. Everything was moved without a dent, nick, chip or any breakage. They arranged furniture for me and put together things they had taken apart. They did the complete job in just 5 hours. I would absolutely hire this company again. I was very pleased with them."

"The work itself went very smoothly.  Renovating my house, I had dealt with every kind of contractor (painting, construction, floors, plumbing, etc ? see my other reviews), and the guys at Crystal Pool & Spa were by far the best and easiest to deal with.  They were the only contractor that actually finished the project by the date that they said they would (not that I really cared since it was February and too cold to swim).  The whole process took about a week and a half.  One day to demolish the old plaster and tile.  One day to set up the baja shelf and shallow deep end.  One day to pour the concrete.  A few days to let the concrete settle, and then one more day each to add the tile and plaster.  All the crew members that came over to the house were polite and professional, and they always made sure to clean up whatever mess they made.  
I want to point out that when I moved into the house, the pool lights were not working.  I just figured they were burnt out since they were so old, and asked CPS to bring two new lights and add it to my bill.  But one of the workers found out that it was just an exterior fuse that need to be fixed, and did it for free.  So give them a big plus for honesty since they could have easily replaced the working lights in order to pad their bill.  
Finally, what matters the most is the finished product.  I have to say that the remodeled pool with the mosaic tile and baja shelf looks absolutely fantastic.  I felt like my pool looked better than many of the fancy hotel pools in Vegas (although on a much smaller scale).  After seeing my new pool, I wished I would have spent a bit more for some of their other products, like PebbleTec They even contacted me after the pool was finished to make sure that everything was great and that I was happy, and also that my pool guy was properly treating the new plaster.  Would absolutely recommend these guys for any kind of pool work."

"Work was done professionally. The gentleman had to make several trips to the hardware store to get the correct bulbs, but he did not charge me any extra time for the service."

1 employee, we sometimes use sub contractors, serving Ventura and most of northern LA counties. Free estimate for applicable customers.

"One thing that I didn't realize is that I had a putrid sofa and chair and asked them to vacuum that.  Even though it's not part of their services, they did clean that and that was very nice.  They were prompt and there's a time that they were here and they did a good job. "

"Green NRG did a great job at our business. I very happy with the customer service and the crew that did the installation. thank you all"

"Concrete decks were replaced on 13 balconies, with reinforcement of the structure. Planter boxes and railings were fabricated in redwood to get them termite-resistant. New balconies were stained. The work was a bit slow, but was done very professionally. Our questions and requests were properly addressed by the contractor.
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"Tl;dr: Easy to work with: 5 stars, super easy to work with Customer Service: 5 stars, really great customer service Quality: 4.2 stars, there was some less-than-perfect work. Most of it addressed. We had a major remodel done with these guys, and they were super easy to work with. Great customer service and very attentive and in communication. No issues at all with how the work was coordinated, scheduled, performed,. The coordinator we worked with (Valko) was excellent. Listened to us and was accommodating when we needed him to be. There are a couple of marks taken away for some quality issues with the finishing work: some parts of the subfloor on remodeled areas (not part of the addition) were not repaired perfectly, and the floor bows slightly and creaks in a couple of spots. One door frame is not plumb. Some of the painting was done a little sloppily. The tile in the shower and bath is not 100% perfectly straight. Overall, would recommend, they do good work and are great to work with."

"General Construction They just finished with our kitchen expansion and remodel project, and
just completed our pool and backyard remodel....everything looks fantastic!! Our kids are tickled pink about the pool, BUT, Regev also designed a secluded area in the back behind the pool with a jacuzzi...., however, I just wanted to share how wonderful Regev is. They really listened to what we wanted, what works for us, and pretty much our hopes and dreams for the project. They brought our visions to life!  General Construction is an amazing company! Their project managers are so knowledgeable they are borderline geniuses, their designers are creative beyond my imagination and the office staff are more pleasant ! It was just a wonderful experience, not to mention the quality of the work they did and their excellent prices...that was the cherry on top! Thank you General Construction, the pleasure has been all ours. Can't wait to work with you again in the future. And thank you again for taking our project on!
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