Get matched with top swimming pool or accessories repair or service pros in Stillwater, OK

Flashback Pools offers a variety of pool repairs and services include leak detection and an all new "digless leak repair" option to keep from having to cause damage to pool decks and backyards.

"This company fixed what others couldn’t. Quick answers, service with care. I am going to continue services with pool envy. Have used them now for two months for pool cleaning and would recommend for that too"

"We bought our pool 3 years ago and that experience was outstanding. We chose Pleasant Pools not because they were the cheapest bid (they weren't) but because we liked the owner and had a good feeling about doing business with him after our consultations and design meetings. Boy did that gut feeling ever turn out to be right on target.
The entire experience was very positive from beginning to end. They use a very high tech simulation program to show you a YouTube video of what your pool and spa will look like. We ended up with a rock waterfall and spillover spa but we changed things several times and they would just reprogram the simulation and let us see what it would look like. They were patient while we decided what we wanted. They even include the back of your house and the layout of your yard in the simulation. The final video looks "exactly" like what we ended up with.
We couldn't have been more pleased with everything up to the point of our first swim but that was just the beginning of what will now be a long term relationship with Pleasant Pools. The service for the past three years has been outstanding and we go to the Mustang, OK store for our supplies. We had a pool pump go out the second summer and they had it replaced the next day under warranty and at no labor charge.
But the crazy over the top service occurred this past week when the weather was dangerously cold. The temperatures were down in the single digits most of the week and wind chills near or below zero. We came home one evening and something had obviously gone wrong no doubt due to the extreme cold. The spa was only 2/3 full and was spewing frozen mist all over the deck. We were concerned about waiting until the morning to call fearing we might lose thousands in equipment. So we actually tried to call the company owner on his cell phone that we still had from when the pool was being built. He took our call and tried to help me troubleshoot several things to determine the problem. When it became obvious to him that there was an issue that was serious because of the cold and there was a risk of damaging equipment, he drove an hour from his home to our home in Mustang. Then in 14F weather with wind chills near zero he laid on the ground and drained each piece of our equipment to protect it from freezing damage. He also open check valves to get the water out of the pipes above ground to protect them.
After he had everything drained and protected he assured us as soon as the temperatures rose above freezing he would have a crew back out to get everything hooked back up and running. I estimate he saved us in the neighborhood of $7k-$8k in lost equipment by driving an hour to our house late at night in horrible freezing conditions.
Honestly, we were so grateful and stunned that the owner or a company with multiple locations across the State of Oklahoma with hundreds of employees would personally come and do something like this for us to save us from incurring this sort of expense. Who on earth does something like that? It is my opinion that just about any other company I could have used wouldn't have even answered the phone at 9:00pm on a night like that. I would have lost thousands in equipment and broken pipes and they would have just made more money selling us new equipment and charging us for digging up frozen pipes.
I would add that the attitude of this company owner permeates down through his staff as well. We are Pleasant Pools customers for life and will never consider using another Pool company for service, supplies or any other pool need.
I HIGHLY recommend this company.
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"Service tech was very punctual, polite, and knowledgeable. Had to order part. Which I expected. Will come back to finish repair on e part arrives. Have had Home Warranty for many years and they have never disappointed me with their prompt service and fairness when it came to any repairs or replacements I may have needed. I give the company a 10 on all aspects of their policies for items covered. Highly recommend them."

"Company is on time, fast, and professional. The product is really excellant complete with MicroBan and a lifetime guarantee. I highly recommend using this company for a refit. We are retired and needed to remove the bathtub and recreate a shower friendly to senior citizens. The materials are beautiful with a myriad of options to choose from for shelves and other "accessories" for a shower.
The people were very professional and the company called frequently to make sure we were happy with everything. We are very pleased with the whole experience.

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"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."