Get matched with top fridge, freezer or ice maker repair or service pros in Strasburg, VA

"VERY PLEASED WITH SERVICE, ALTHOUGH WE ARE NOT REPAIRING THIS APPLIANCE AT THIS TME."

"I wish my first call had been to Eddie and Repair Tech Plus. He fixed my TV after another repair service told me the situation was hopeless if I didn't spend an unreasonable amount of money with them (after, of course, they'd missed their first appointment with me). The best part of dealing with Eddie instead was his professional and friendly approach; he was prompt, on-time, informative, and frank. He always returned phone calls as promised, showed up as agreed. As an authorized technician, he always called the TV company direct if there were any technical issues that needed dealing with. During the initial diagnostic visit, he very honestly talked to me about the cons of repair -- that depending on which component needed to be replaced, it may approach the cost of simply buying a new (albeit smaller) set. I decided to go ahead with the repair anyway, and Eddie did everything he could to make sure we got it repaired efficiently and in a timely manner. I really do wish I hadn't let another repair service waste a week and that I had simply found Repair Tech Plus first. Eddie and RepairTech Plus made what can potentially be a stressful situation comfortable."

"Danny came on a service call to look at an exterior outlet that did not work when I bought my house years ago. He did a lot of detective work to find out where the issue was, and gave me some repair options. He recommended scheduling a new appointment with a half-day deal, rather than continuing the repair with the service call rate. He also gave me a list of supplies that I could pick up in advance to save some time (and money). When he came back, he installed a new junction box, connected the wires to a circuit (it didn't work because the wires were just tied off), and replaced and sealed the outlet. He had to remove and reinstall the dishwasher in the process, and cleaned up the work area well. Danny was very nice, answered all my questions, and took the time to do things right. I plan to hire him again."

"This is a very competent and accomplished business with an experienced owner/technician. Do not look any further for home appliance or furnace repairs."

"Furnace failed on 12/2/17. Excel came out on 12/4 (or maybe 12/5) to look at unit - told me it needed to be replaced. I shopped around for a bit then notified them on 12/14 that I wished for them to do the work. Furnace had to be ordered and installation was scheduled for 12/28. Excel called me on 12/27 to report that the furnace was still in Chicago - rescheduled installation for 1/2/18 which is when it was finally installed. On a positive note, everyone I dealt with at Excel was very respectful and polite. They arrived promptly and notified me 30 minutes ahead of their arrival, sending me texts with the names and photos of who would be coming. They worked efficiently and cleaned up extremely well after they were done. I noticed a problem with condensation leaking from a PVC pipe placed during the installation onto the top of the furnace. I called the office to report it and they promptly sent someone out to look at it. They ended up changing the configuration of the pipe which fixed the problem. They were again meticulous in their clean-up afterward. Other than being quite cold for a month, I was overall very satisfied with Excel Heating a & Cooling."

"Great customer service experience explained the issue very well and repaired same day"

"Unfortunately not good. I had to put in a service call on three different occasions for the same appliance. Once in July, then again in August and in October. Each time I had to pay the service fee of $75.00. If it was repaired properly I would not have to continually call for repairs. However I do feel that this problem falls on the company that was contracted not Choice Home Warranty!"

"Everything went well at that time. We called on them after the store we purchased it from were unable to get the appliances installed correctly."

"service provider sent by American Home Shield was excellent. The only issue I have with home warranty services is that they do not send their repair companies out on the week-end, even in an emergency. The customer service personnel is less than enthusiastic or helpful."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n