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"Perfect Heating installed new furnace, repairs installation of central air! Efficient, responsible, dependable and perfect work and great work Ethics s!"

"fast and efficient"

"Very professional and knowledgeable and very fast service. "

"I hired this company to Indy my air conditioner , it was represented by Tom . Hi seemed very nice and intelligent person , so I trusted him . If I only can imagine what they would do to my house I would never let this people close to my house . I am very disappointed and shocked about coming to my home and finding the disturbing mess and unprofessional work done. I have witnessed a few things in the previous days but have not said anything. What I came home to yesterday was disgusting and caused damage to my personal property. Oil was thrown into my shower, dirt all over my rugs in the basement, door broken, my towels beyond filthy with the mess your workers did. Oil dumped all over my shower and me getting dizzy from the smell and almost fainted. I do not need to write anymore as the evidence with pictures explains everything. This is the first time I have experienced such terrible customer service. When I asked them to came and fix a problem which was also don by the company they simply said to me Goodby , we do not care about it à ¢à  à  please didnà ¢à  à  t trust this people you can call me and ask me about the horrible damage they did to my house 203-243-0946 . The drain system was not install correctly and now I have pay almost the amount I paid for their job"

"Mike Pasquale is an excellent and informative technician. He could not have been more helpful. I’d highly recommend him and this company for anyone in the Wallingford CT area. I will definitely trust him with future service on our boiler. Thanks Mike!"

"Big thumbs up to Ryan and crew! Handled my new install with professionalism and great communication. I took advantage of CT Rebate and Fed Tax Credit and purchased an efficient, 1st model year, high tech system from Carrier. After install there were some minor issues with unit as first year products have. Ryan expedited service of unit and had it operational. And itâ s been running flawlessly ever since. I highly recommend using them and Iâ ve been in the service business for 30+ years and know both good and badâ ¦ they are good! *Side note: Ct rebate program not that good. From what I hear people are not getting appropriate amounts due back to them.. that includes me. You have to keep after them. This is in no way a reflection of Kellyâ s Heating and Cooling"

"Thorough explanation, great service, neat installation and competitive pricing. Would hire again."

"Very responsive to questions all along the project. Brought in installer to pre-check and make sure plan would work. Very respectful of property and very timely completion of project. I recommend this company!"

"Recently, during the cold spell, our boiler began acting up, turning on intermittently with just a little nudge each day. After reaching out to several companies for estimates, we chose M&R to replace our 50-year-old boiler. Tom was the first to arrive to assess the situation and provide an estimate. Once we decided to move forward, M&R was responsive and punctual with their appointments. The team handling the installation consisted of Dex, Jake, Josh, and Tony. They were professional, respectful of our property, and made sure to clean up the area around the boiler. The installation was completed in one day. Tony also stopped by twice to check on the progress and made adjustments to sync up our zones. We are very happy with the work and professionalism of the entire team and are glad to recommend M&R to anyone in need of heating repair or replacement. "

"Issue with Bell Mechanical This past August of 2024 we had a heat pump system installed in the house by Bell Mechanical. Unfortunately, we have had nothing but issues since with the biggest being no heat multiple times and now again today we are without heat in the majority of our house. It is freezing outside, we have a toddler and within the past week this is the 2nd time we have no heat (4th time since the system was put in). Not only is this a life safety issue, but it also is heart breaking to have your toddler tell you they are freezing. Looking for advice on next steps. We have never sued anyone or threatened to sue but this may be the time as we have had nothing but issues since the beginning. From the start we made it very clear that everything needed to be done to code and permitted. We were doing a lot of major renovations at our house and everything was being done to code and permitted. John (the salesman) at Bell said that was not a problem. John also told us that the only additional cost we could potentially incur outside of what he quoted us for the system and its installation would be a $500 fee for the installation of the heat strip. We accepted this and moved forward. After Bell removed our central air system and installed the new carrier system we got his with additional work needed at the tune of over 2k. Needless to say we were not happy. John told us the electrician they use and that if we used that electrician there would be no delay but if we used ours that it would cause a delay. So, we went with what John said as he was the expert. John got the electrician to come down a little in price which we were grateful for. Fast forward to when the building inspector came out to close out the permits for the work Bell did and other work being done at the house, the inspector told my contractor that the heat pump was not done to code. We were told that the electrical for it was not done to code and he could not close out the permit. My husband talked to the electrician Bell gave us who informed us that Bell told him to “cut corners” which was part of getting the cost down slightly. Reminder, we NEVER said to do this, we made it clear that everything needed to be permitted and even paid the permit fees to Bell. Back and forth with Bell and the electrician got the electrician to fix his work at no additional cost but Bell still needed to fix the outside plug which was not to code. Giovanni at Bell agreed that Bell would fix this issue at no additional cost. It has been 3 months now and Bell has still not rectified this issue and Giovanni and John are both nonresponsive to our follow-ups. Bell has also had to come out 4 additional times because our system was not working and again today, we have no heat. Today will be the 5th time they have to come out for issues on a system that is 4 months old. This is not OK. We have given Bell ample time to rectify the issues. Clearly they did not do the install properly and there is also the possibility we have a faulty system. We have never sued someone or went to court but then again, we have never had such large and costly issues."