Serving Straughn, IN and surrounding areas
Approved
Been in business for 3 years and treat every customer like family





+5

Serving Straughn, IN and surrounding areas
Approved
Been in business for 3 years and treat every customer like family





+5

Serving Straughn, IN and surrounding areas
In business since 1977
Free estimates
Warranties offered
"Our lawn was a hot mess after 8 years in our house with only minimal care - we would put down fertilizer and weed killer granules a couple times a year but not always early enough or quite right timing with rain. We can manage mowing and edging, but the rest... Finally, we decided to ask for help. <br /> Cragen Lawn Care was well reviewed on Angies List and of the companies we contacted, was the fastest to send someone out to quote the care. While the number of applications (5) is a fewer than some of the others, the lawn seems to be doing fine. The person who quoted the work was actually one of the owners and the couple of times I have called to ask about when the service was (once for scheduling around tree planting and once since the weeds were getting bad), we have received calls back within 48 hours. <br /> The lawn looks better than it has since we moved in. We get a little card stuck in a holder near the driveway to alert us to stay off the grass and an additional note in the door handle to indicate what was done and if there is anything we need to know - sharpen blades, raise mower deck, water, etc. We will definitely be using them next year! <br />"

Serving Straughn, IN and surrounding areas
In business since 1992
Free estimates
Emergency services offered
"We have been using this company for several years to tend to our irrigation system. While restarting the system this spring the technician missed a rotor that had not retracted entirely after a test run -- it was raining that day. Next morning our lawn mowing company accidentally ran through the rotor. I informed Indy Irrigation of the mishap. It was quite cool and rainy then so we were not intending to use the system for a while. Still, later that week a technician, Jason I believe his name was, stopped by and replaced the head. He was very courteous and nice to talk to. Since the problem had happened right after system activation Indy Irrigation waived the charges which I was appreciative of. (I have never understood why certain companies nickel/dime their customer when they stand to make so much more over the course of a long term relationship.) Once again, a thumbs up to Jason for his customer service skills which I feel are so so important in a company and its representative. Also want to acknowledge Danielle for her prompt response and scheduling."
Serving Straughn, IN and surrounding areas
In business since 1988
Free estimates
Warranties offered
"It took a week to install and have the system up and running. They return called and are very professional."
Serving Straughn, IN and surrounding areas
In business since 1986
Free estimates
Warranties offered
"I have always had an excellent service from American Irrigation, Inc. They are prompt, responsive and professional. They know me on a first name basis, and truly do their best to address any problem I have."
Serving Straughn, IN and surrounding areas
In business since 1983
Free estimates
Emergency services offered
"I don't know if I would recommend them. My experience with them was somewhat mixed. First of all, I thought they were pricey for the service they provided and they were not very communicative. I wanted them to do some extra checking of some sprinkler heads and they really didn't tell me whether they did it or not, I had to call to find out even thought that was part of the service call. With the customer service standpoint, I was really disappointed that they were not proactive in calling me back to let me know. I've used them for other things like they have a store that I go to and they have good selection of greenery, shrubs and they have a good nursery but the service they gave us, I would give them a C. They were very punctual."

Serving Straughn, IN and surrounding areas
In business since 1990
Free estimates
Warranties offered
"Great experience. Designer came right out to meet me. Gave me a lot of ideas to reuse existing perennials , where to clean up. <br /> Laid out the garden beds, made a nice plan for attractive mulching around the new beds and new plantings. Very professional, very easy. <br /> Everything survived the winter and looks healthy this spring. <br />"
Serving Straughn, IN and surrounding areas
In business since 1988
Free estimates
Emergency services offered
"I moved into my current residence last year and they've already eliminated nearly all my weeds on a 1.75 acre lot. My grass is green, lush, and difficult to keep mowed since I started the treatments. I had a special request due to a beehive on my property and Primary Grounds handled it without issue. "

Serving Straughn, IN and surrounding areas
In business since 1991
Free estimates
Warranties offered
"Had a couple of meetings to discuss process, pricing and design. Project was installed in one day. Final training on how to program the system to be arranged."

Serving Straughn, IN and surrounding areas
In business since 1993
Free estimates
Emergency services offered
"I hired Efficient Systems to deal with my water heater in the house I rent out near Garfield Park. The pilot light kept winking out when the burner would quit at the end of a heating cycle. I had pulled my hair out and spent most of three days trying to diagnose and repair the thing myself. They told me it was probably the massive amount of lime in the tank getting too hot and exuding more heat than the pilot light thermocouple could take. That made sense, and it was not worth trying to salvage that water heater, so I had them install a new one. They did it for a flat ~$1350 or so. They installed the water heater, but the two servicemen who came out had a bit of a disagreement about, I'm not sure, timing among other things. They reattached the old overflow pipe, which is too short for code. Also, in attaching the flue they managed to work some mortar patches out of the basement wall, which they left on the floor. The tenant complained to me about the mortar, and I asked them to deal with that and attach a longer overflow pipe, which they did. I have attached the photos that Efficient Systems gave me after the initial install, the photos from the tenant, and the photos after the second visit when they address the flue and overflow pipe problems. I also asked them to replace the old shutoff valve for the house that is aged to the point where it leaks for a while after being used, and while they were at it, to remove the old bypass valve to a departed water softener that some previous owner used to have. I wanted them to install a new shutoff valve with some threaded pipe so that someone in the future could install a new water softener with less trouble than if it was all sweat fitted. Well, they didn't come prepared to do it when they replaced the water heater. I went on a trip to the East Coast for a week, came back, responded to their email quote with specific instructions and a diagram of what I wanted, and got back this little lecture about needing to set up an appointment to come into the office and meet with so and so and then have someone come out and look at things to see how to set up a new bypass valve, which is definitely not what I asked. It was like they had no record of who I was or anything about what I'd already said I wanted. Rather a pain when they'd had two guys working on the water heater, which is literally 12 inches away from the shutoff and bypass, two weeks prior. It's pretty clearly not going to be worth the bother to have them do it at this point; I'll either do it myself or call a regular plumber, probably the former. In all, it seems like the water heater was right in their wheelhouse; simple plumbing modifications, not so much."
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