Get matched with top in Sussex, NJ

"Recently has my fence installed by Virtue. I am someone who researches the crap out of everything. My Salesman Dan was very responsive and patient through out the entire process and answered any questions I had and customized my job to meet my needs. The delivered the installation sooner then anticipated and even they expected. The best part was the installation. There was one installer but he worked ...no joke 10.5 hours until the just was completed. Best part was the touch up that he did to make sure my fence looked immaculate. Please if you need fencing needs these are the people to go with. A++++++"

"I had a very good experience with them. They came to measure and install on a timely basis. They understood what I needed to have done and they gave me what I needed."

"These guys have done removal of large trees for us twice. Their work was complete, safe and efficient. In addition, they are extremely responsive and return service related phone calls promptly. Cleanup at end of job was excellent also."

"The service was good. They were very neat, professional, and there was no problem at all."

"I would give a B+ overall grade, but Angie's doesn't offer that. I want to first level set what I think an A is and why it's a B+. I would give an A if everything went perfectly based on my initial expectation. B is they met most of my expectation, and the ones that weren't met, are probably not end of the world issues. C is they just got the bare-bones job done and can check off the checkbox to say they were done. Anything below that is a failure. First, I would start with the sales process. Although they claim they are a no pressure sales org, I would say that is probably technically correct, although not entirely true. The sales guys were nice enough, but you def got a sales vibe from them where they were trying to make the sale (maybe I'm just naturally sensitive to sales ppl). They were responsive to any follow up question I had on the SOW. They provided estimates on when the work would start and end, which I didn't believe since this is not my first time to the dance. Their head construction guy (Paul) came over a few days later to measure out my place, and this guy was fantastic. You could tell he knew what he was talking about and knew what he was doing. I asked about start date, and he let me know the original one was not gonna happen. I'm glad I asked him; however, in my opinion someone should have notified me about this instead of me having to pull this information out of them. Either way I had already set my own expectation, so even though I was annoyed, it wasn't any deal breaker. Just note that whatever estimate you get will probably not be *exactly* right (things happen, but unfortunately in this modern day and age that is an unfortunately reality with all contractors in all industries). Once they started work, Tylor was my Project Manager, and he was also a great guy to work with. He was able to give me the info that I needed, without boring me with all the nitty gritty details. He had people onsite pretty much every day (this was around the holiday season, so I understood people had vacation). The work spanned demoing my kitchen, installing appliances, floors, baseboards, bathroom shower, tiles, vanity install, medicine cabinet install, plumbing, electrical (the guy was even able to snake an additional line from my circuit box to my kitchen), painting, coordinating with my building super & staff (I live in a coop building so there are things like water shut-offs that need to be managed). Overall, everything was great. The few things I think could have been better (and I think this is really mostly feedback to Paragon): 1) Shower floor does not fully slope down to the drain, there is a local minimum in which water sits in and I have to manually push it to the drain. Really annoying after each shower. 2) The shower door is not as level as it should be. 3) I don't think my flooring should have been installed under my kitchen cabinets. After discussing this point with others after the fact, the floors expand and contract with humidity, so they have no room to "breathe" and may cause stress else where. 4) I specified in the contract that electrical outlets should have been installed to NEC spec (i.e. the ground plug on top). They were not :/. With all that said, I would totally recommend Paragon and would use their services again myself. I waited a full year to write the review so as to give their work some time to settle in, and it has done so just fine."

"Reasonably well, once the boss arrived. They charge by the truckload, at $600 per truckload and send a crew of three guys. When they started, they were not packing the truck tightly at all and my wife mentioned this to them. The initial crew was college kids working for the summer, and they told her that there was no reason for them to pack it any tighter! When my wife poitned out the obvious, that it was costing us more and that she wanted them to re-pack, the crew leader suggested calling the boss, and my wife readily agreed. When he arrived he was courteous and professional and made a deal with us to charge for no more than two and one-half truckloads. This seemed reasonable to us. They guys were then very helpful and courteous as they worked to throw out our old refrigerator/ freezer, which took some doing. They arranged for the recycle guy to come and pick up the metal appliances.
They also came back the following morning as promised to pick up remaining items. The crew leader told us that if they forgot anything, to call them and it would be part of the job. When I discovered that they (and me) forgot about items on the outside side of their house, I called and left one message asking them to return, but they did not. I did not call them again, as we were caught up in more moving details. I felt that they did a reasonable job, but I wish they would have done so from the start without prompting -- I had several harried, excited phone calls from my wife while I was driving to our NJ home.
The boss/ owner is good -- I recommend dealing directly with him if possible, and otherwise escalating to him if issues arise.
They did make themselves available on one day's notice, when we needed them -- our initial plans for clean-out fell through, and they had the crew at our place the next day. This is appreciated.
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"I cannot say enough good things about Scott fence! First, he arrived for an estimate as promised. He did get lost and I missed his call but he called several times until he got me & arrived promptly as soon as i explained where i was. He made recommendations based on the area we wanted to fence that were extremely helpful and showed his level of experience. The price he gave is was fantastic, considering he works with true PVC vinyl fencing (he beat out another fence company by atleast $500). We met with Scott Fence 2 more times after the initial consultation: the 2nd time, he was kind enough to give us time to speak to our neighbors about the upcoming installation, and even helped mediate minor debates about property line & fence placement. He was EXTREMELY helpful with this, which i had to mention because no fence company is responsible for making your neighbors feel ok with fence installation, but Scott Fence took this challenge without hesitation. The third time we met was to finalize the contract. He was able to install the fence 3 days later! His crew arrived as promised that Saturday morning, and worked throughout the day to finish the job. There was a tiny miscommunication: one neighbor already had 4ft pvc fencing and while we wanted to go with 5 ft, we told Scott Fence we wanted to match the neighbors' fence in height, but it was misunderstood as height and style (we installed plain solid & the neighbor has lattice topped fence). Initially I was going to give the go ahead to install but i later told Scott Fence that i wasnt crazy about the lattice fence and he said no worries, that he would order the correct fencing free of charge and install what i wanted. He is truly all about making his customers happy. There was even a small section of unfenced area in out back yard that was previously blocked with cinderblocks that he fenced for free! I also want to mention, he had no idea i found him on Angies list, not until the 2nd visit. I intentionally did not mention it because i like to see the true colors of service providers when they are not focused on getting a good review. There is more that we plan to fence in the future and we will not hesitate to contact Scott Fence. Glenn, the main contact, is wonderful. Cheerful, informative and definitely about his business. We will be in business again soon, Glenn Scott Fence! Thank you!!
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"My husband and I bought a fixer upper home 3 years ago. Over the past three years MTL contracting has done each and every update in our new home. From the very beginning, Matt has been amazing! His work ethic is clear as he is punctual and hardworking throughout each and every project. His work is flawless! We could not have been happier with the results of each and every project. From new flooring, to installation projects, to painting jobs and much more, Matt is a truly gifted contractor. There really isn't anything he can't do. I appreciated his honesty and overall professionalism. Every estimate and project was done in a timely manner. My husband and I find comfort in the fact that Matt will always get back to us promptly. Matt was always willing to go the extra mile to ensure the job was done correctly and beautifully. MTL Contracting is the best choice!!!!"

"They were really fantastic. Super professional, and friendly. They are a company who takes their customer service very seriously. When Nick found the issue with the liner, he made sure I had every opportunity to see what he was seeing, and make sure I was comfortable with the repairs he was recommending. He was easy to work with, very accommodating on payment terms and I would definitely recommend them and use them again. I feel very happy to have found them!"

"Double Tree provided great customer service. When Eddy came over to
give me a quote he was honest and respectful. When it came to the job
 Double Tree Service went above and beyond my expectations! If you want
the tree pruning to be done right, safely, efficiently and
professionally go with Double Tree Service!
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