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"NEVER use this company if you want work done correctly and expect to have any type of customer service. Alan at first is a very nice person and appears to be knowledgeable. - I wonâ t discredit him on that. However, he does incomplete work and then ghosts you when you attempt to call or text. In the beginning he will respond after about 10 attempts and with me he claimed he had a new phone that somehow he was not receiving calls/texts. After about 4 months of my texting (not daily because Iâ m busy, but every couple few weeks) he did return to replace one faulty light that never worked (he installed down lighting on the front of my home, 3 on each side) however when he showed up he said he had the wrong light and would return the next day. Now another 2 months have ticked by and I still cannot get him to come and replace the light. Mind you this is not a simple light bulb change. Trust that I went to see if I could just do it myself and even asked when Alan came by after four months with the incorrect replacement light. These are wired and installed under the roof. He finally engaged again a few weeks ago and said he was ordering some and would make this right. I have been texting and emailing only to be ghosted again. Mind you I believe these can be purchased at any Home Depot or Loweâ s. Itâ s going on 6 months now, no Alan. Iâ m considering a small clams suit just to send a message but I truly just want the light replaced. Also, he does not provide contracts which should concern you. My project was small enough (less than 1K) that I was not insistent. If you decide to use Alan, insistent on a contract with start finish dates and outline what happens if the job is not completed satisfactorily. Also insistent he writes down what materials he is using if you are allowing him to purchase them. Another reason that Iâ m beholden to him is I donâ t know what lights he installed and would have to pay someone to come out just to find that out. Of course, after my experience I went and researched his reviews and learned other customers on other sites have complained about Alan ghosting after he is paid for a job. I also think he has had a couple of other companies under different names probably because because of bad service/reviews. By the way, I used him because he came highly recommended by 3 of my neighbors. Itâ s just hard finding people who do good work and stand by a commitment to do good work. By the way, in the middle of this I let Alan completed two other projects (ceiling fan and camera system installation) and those projects were mostly OK. There are other reviewers who indicate Alan works hard for his money and that is true; hence, I thought I could really trust Alan to return and correct this light replacement issue. I guess what they say is correct though, trust no one. I will keep trying until I can get some time off to file a small claims suit. I am really sad it has come to this. But I had this particular project done for safety reasons so itâ s very important to me - I even explained that to Alan as well."

"Mr. Donohue is very knowledgeable and has excellent experience in the lightning protection area. He responds quickly and has a very professional team of workers. He quoted the job using google earth information. When he visited the site he reduced his price by over 50%. I highly recommend him and I will use his company again."

"What a great experience working with Brandon and Brent! From hanging my Christmas lights, mounting 2 TVs and installing a ceiling fan, the final products look perfect! I canâ t say thank you enough! They also made sure they kept my house clean in every room they went into, thatâ s a big deal for me! Highly recommended!!"

"Friendly and nice people never tired to answer my stupid questions"

"We couldn't be more pleased with our experience with A&A Gen Pro. They provided and installed a natural gas fed Cummins 20kw generator at our home at a very competitive price. Rocky and Pham from A&A performed most of the installation work and they are extremely hard working and very good to work with. They were attentive and receptive to my preferences on how and where they installed the generator, cabling and gas piping. My next door neighbor was also impressed with their work and he had them install a generator at his home as well."

"Absolute waste of time and money. I scheduled a very simple job - replace two exterior wall sconces (porch lights) with two new ones. The old ones work fine, we just want to update the look. Scheduled service for a date and time and acknowledged there is a $69 service/trip fee which is waived if you have them do the work; no problem. They even called day-of to see if tech could come out earlier than scheduled, which worked fine. When tech arrived, I explained the very straightforward job I wanted done. He looked over the new parts, and I thought we'd be good to go. Then he said that before he did anything he had to do a "safety inspection." An hour later he quoted me a multi-thousand dollar bid to replace all sorts of equipment I had no interest in replacing. And the simple job, if he did just that, would be over $550. I declined, and so it cost me $69 to have no work done and waste my time. I will either do this myself or find a local handyman. Avoid this company like the plague."

"I've had EV charger installed 2 other times prior to using Santiban Services Group (different locations), but never once experienced this level of customer service that Gabe provided. Although, it was my most expensive installation (which I can't blame them due to the odd place my builder placed the breaker box), but the price was quoted fairly and justified. Gabe went above and beyond such as stopping by my house, taking photos, drawing where he was going to do the wiring, and walking me through his findings. On top of that, he even did a load calculation which advised me to install a load management system so my breaker box wouldn't overload. This alone said he's a very thorough and dedicated person. I appreciate that so much because no other electricians were doing that and kept telling me that "it will be fine". Being a first time homeowner, I would like to protect my house to the best of my ability, so saying "it will be fine" doesn’t really give me a peace of mind. So thank you Gabe!!!! For helping me to ensure my breaker box would be fine with the new addition. I hope to continue to use your service in the future 🙏🏻 😊 also, thank you for going the extra mile to vacuum the work area after you guys were done, it was a very nice gesture 🤗"

"Excellent and professional"

"Good all around but did not mark the breakers/circuits."

"It went very well"