Get matched with top glass shower door or enclosure repairers in Thousand Oaks, CA

"Amazing work done by Beto on 6 bathrooms. "

"Very personable and professional repairman. He arrived on time and immediately completed the job. We are delighted with his work."

"In the beginning, the company responded promptly to my initial phone call requesting a quote to replace all windows in my home. Unfortunately, I then received contradictory requests from the company. First, the receptionist told me that they could provide a quote if I would send photos and dimensions of all windows. This surprised me since I expected them to need to inspect the job before quoting. But as requested, I provided photos and dimensions that same day. Then I received an email from a company VP stating that they were excited about the job but that he had many questions and would need to inspect. I agreed since that was my initial expectation. So we scheduled an onsite inspection. (It should be noted that, during the next few weeks, I tried to contact that VP on several occasions but could never get a return call or email). After the inspection, I was told that the quote would be completed within a few days. This is where the process deteriorated. From the beginning, I asked that the quote be prepared listing each window with corresponding price and specs to ensure that all windows being quoted were consistent with my request to replace all windows. When the quote was finally provided (late), it was presented as a lump sum with no cost itemization by window and the total cost was much higher than an initial indication by the person who inspected my home. When I discussed the quote with one of the office personnel, she was unable to answer basic questions about the apparent double counting of labor cost and she promised to email a revised quote to me within 1 day. After waiting nearly 2 weeks for that revised quote, which I never received, I called the company asking to speak with the VP who had initially emailed me. But I was told that he was unavailable and that I would receive a call back, soon. That never happened. Unfortunately, the positive impression that I had from my initial contact with LA Glass eroded over the nearly month-long process which included contradictory requests, inability to honor company commitments for feedback, high cost estimate, and inability to communicate with the VP whose initial email indicated his excitement about the job."