Get matched with top glass shower door or enclosure repairers in Thousand Oaks, CA

"In the beginning, the company responded promptly to my initial phone call requesting a quote to replace all windows in my home. Unfortunately, I then received contradictory requests from the company. First, the receptionist told me that they could provide a quote if I would send photos and dimensions of all windows. This surprised me since I expected them to need to inspect the job before quoting. But as requested, I provided photos and dimensions that same day. Then I received an email from a company VP stating that they were excited about the job but that he had many questions and would need to inspect. I agreed since that was my initial expectation. So we scheduled an onsite inspection. (It should be noted that, during the next few weeks, I tried to contact that VP on several occasions but could never get a return call or email). After the inspection, I was told that the quote would be completed within a few days. This is where the process deteriorated. From the beginning, I asked that the quote be prepared listing each window with corresponding price and specs to ensure that all windows being quoted were consistent with my request to replace all windows. When the quote was finally provided (late), it was presented as a lump sum with no cost itemization by window and the total cost was much higher than an initial indication by the person who inspected my home. When I discussed the quote with one of the office personnel, she was unable to answer basic questions about the apparent double counting of labor cost and she promised to email a revised quote to me within 1 day. After waiting nearly 2 weeks for that revised quote, which I never received, I called the company asking to speak with the VP who had initially emailed me. But I was told that he was unavailable and that I would receive a call back, soon. That never happened. Unfortunately, the positive impression that I had from my initial contact with LA Glass eroded over the nearly month-long process which included contradictory requests, inability to honor company commitments for feedback, high cost estimate, and inability to communicate with the VP whose initial email indicated his excitement about the job."

"Before talking with retailers and salespeople, start your project with Elite Windows & Glass. Their experience with, and knowledge of all of the products on the market is invaluable. They'll let you know all of your options without trying to sell you something. They made a difficult windows, doors, and shower glass installation look easy."

"Helped me in an urgent situation with a window board up and repair when no other contractor would take my call"

"It went fine. They removed double sliding patio doors, replaced all wheels on doors and installed new track on bottom. Old track was so bent we could barely move the doors. They now glide easily. At first they were noiseless, but a couple of weeks later they got a little noisy, although they still glide smoothly. This may have been due to pressure put on the door when we later had a safety laminate put on the glass. I wish I'd done it years ago, as the struggle to open & close them was really annoying.
We initially planned to replace the doors, but they're 60 years old, no one makes them any more and it would have cost many thousands of dollars to replace. We're quite happy.
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"Chris did a fantastic job. His work is first class, a real craftsman with attention to detail. His price if fair and he honored the agreement. Installing replacement windows in an 80 year old house is not an easy job. Chris provided a suggestion for a manufacturer which proved great. He has extensive knowledge in window and door replacement and was a pleasure to work with. We are happy."

"Alex and his team were amazing - we needed shower glass and a shower door installed as soon as possible, as we were trying to finish a bathroom remodel while 8 1/2 months pregnant! Alex responded to my inquiry for an estimate within an hour and came to the house the next business day. He answered all of my detailed questions, helped me pick out the correct hardware for the glass, and was able to install everything two days later. In addition to being extremely professional, he was very nice and accommodating, and I cannot recommend him enough."

"My shower door was leaking where the door meets the floor. One company replaced the stripping which did not solve the problem. I was resigned to replacing the door in order to get a water-tight fit. I then contacted AG for a quote to replace the door. They checked it out and explained that they could fix door rather than replace it. They described a repair that no other company suggested. The repair worked perfectly and saved me money as well. As the quality of the work was so good, I brought them back to replace hinges on a second shower door."

"Working with Shield Windows and Doors made replacing our old windows a breeze! They have great prices and their turnaround time is mind blowing. Victor is extremely knowledgeable and the easiest person to collaborate with. His endless knowledge of windows and the installation process was remarkable. We will without a doubt recommend him to anyone looking for a great experience too!"

"They were able to fix antique windows; although they were expensive; they were $50 cheaper than my local window repair company (Tashmans) that had bad customer service."

"Mark is awesome. Totally professional, efficient and the quality of his workmanship is great. We had an upstairs bathroom that needed a complete remodel. He repaired damage that had occurred to the floor because of a leak, replaced the toilet, tiled the entire bathroom, painted and installed a glass shower door and a new lighting fixture. He finished exactly on schedule, and within our budget. We'll definitely call him again!"