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"Getting pool service in. Chicago is hard, so with Matthew does pools we thought we got lucky. How wrong we were. He was going to vaccuum and set up our pool filter. he arrived 3 hours early and started work in the pouring rain. He had this vacuum which poured water into my yard . The water reached over to our neighbors. Flooded about a 1/4 of their yard. I asked why didn't he put a hose out to the alley. We'll he got upset and found a hose. To little to late. I had already be known I did not like his service. He said I needed an o ring for the filter. Bought it from him. The filter is leaking even more than before he replaced it. He left the pool half empty. Than he tried to sell me stabilizer and other chemicals. 275. 00 later, pool still needs work, is not open or ready to swim and the pool filter he claims he fixed leaking water more than before."

"Great and very professional service!!! My deck came out better than I expected… James was very knowledgeable about the job and it was done in a timely fashion… you won’t be disappointed"

"They did an excellent job!"

"Our ceramic tile floor in the kitchen cracked due to a leaking dishwasher, and needed to be replaced. The old floor was set on a 1/2" plywood base. Jim Taccola and his crew removed the old tile, and using a saw, cut the plywood base into sections, then removed it. After removal, they painstakingly applied screws to the original plank wood floor to stabilize it. They then installed the cement backer board and the new porcelain tile. John O'brien, the tile setter, did an amazing job with intricate cuts on the tile. The entire job took one week to complete. The crew was punctual, efficient, very professional, and meticulously cleaned up every day. I usually get three quotes on any work I want to have done, and don't schedule more than one job until I see the final results of the first job. Based upon this experience, I'm confident that any job I hire JT General Contracting for will be finished with the same meticulous professionalism as my kitchen floor replacement."

"Nate was awesome to work with. We changed many of things with a large deck project that included a custom pergola with lighting and he was very helpful in letting us make design choices while providing insight into what would work and what would look great as well. His team was professional and highly skilled, especially his foreman, Buckleman! This is the second time our family has used the Deck Company and would recommend them to anyone!"

"RVA completely redid our bathroom AND our whole basement. They did tile flooring, toilet, vanity and sink, a brand new tub/shower combo with glass doors, basement drywall, prime, paint, and trim. They installed carpet with tile at the landing of the stairs as well as in the office. They were so kind and professional. They did amazing work and communicated with us along the way. They made us a part of the process so we would be happy with the end result(s). Five stars ⭐️ Love these dudes!"

"This place has terrible customer service and doesn't care about small pool purchases (they only prioritize big projects). As of May 14, 2020, I paid (down payment) for a 16' pool from Russo's Pools. I was told my pool would be installed in July 2020. The installer was to go out to look at the site within 1 week. They never did. I called and got no one, only leaving a message or the phone just ringing. This was all last summer 2020 with no communication. I contacted Russo's pool in March 2021 and was told they didn't have my pool nor had any idea what happened. They have given me the run-around since. I was told the installer would call me, and week after week, they did not. Not until I asked to speak to the owner that the installer called me, stating he had JUST gotten my number. The owner discussed them obtaining and installing an 18' pool to make things right. Anthony Russo is now stating he never said that; he says he only said he would look into it. All discussions about pool and site were about 18'. Even the assistant I have been talking to this week has been checking deliveries for the 18' pool and working on getting one. Anthony Russo says he can't do that, and I am here 334 days later and NO pool."