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"Fast, friendly, fair price. Customer service was great. Answered the phone almost immediately and came a couple of hours later. Faucet install was great."

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On Friday, Aug. 1st,I noticed that my garbage disposal was leaking when I turned the water on.  I called Ed and he said he was going on vacation and one of his associates would be able to get to me on Monday.  I was disappointed because I was having guests over on Sat. and it was going to be difficult to prepare things with a leaking sink.

To my great surprise and relief, I rec'd a call from Ed Sat. morning asking me if I'd like him to come out and I, of course, said yes.  He was at my house 1/2 hour later and installed a garbage disposal that we purchased at Home Depot. The installation got a little more involved because the pipe was badly corroded and also needed to be replaced.

I greatly appreciated the fact that he squeezed in my job before departing for his vacation.

We've used him in the past for other jobs at our house and at my mother-in-law's house and I would highly recommend him.

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"It went great. The company is very professional both on the phone, and in person. They provide quality work. Bottom line - you get what you pay for. In this case though, I felt the cost was unreasonably high. I should have asked for an estimate over the phone when I made the appointment and I will do so in the future as they are very upfront with pricing. It was my decision to choose to go ahead with the work once the serviceman gave me the cost; he was there with all the parts and the time to install, so I agreed. I could never have guessed it would cost $600 to install a $200 toilet. We had two toilets installed, plus two shower heads/faucets. When I expressed my surprise at the cost, the serviceman threw in some shut off valves to ease my pain, but overall, I still cannot believe I paid $3000 for this job."

"From salesman to installers to plumber the job went very smooth & effortless. Very pleased with the completed job."

"Paul cleaned ac ducts, inspected ac unit, made repairs. Also made offer for replacement of unit when needed. Explained all work and price was good. Recommended his service to family and friends."

"Had a leaky pipe in the kitchen sink, as well as a couple of other potential issues. Got three estimates, and Super Rooter was in line with the others. But I chose them because the owner's son, Frank (I believe that's his name . . . they were here in July, so obviously this is a delayed review), was patient in answering all of my myriad questions and I appreciated that. He came back to do the job at the kitchen sink, and he did it well. Ultimately, I didn't need to address either of the other two things I had initially got estimates for (though I might have to with one of them . . . my fingers are crossed). I give them a "B" on price because I can't accurately gauge the market price for the service that was rendered, but since Super Rooter was in line with the others I'll give them a positive grade. And I give them a "B" on responsiveness because after Frank went back to the office with marching orders to have them follow up to set up a service call, I never heard from them. And so, several days later, I was surprised when Frank rang my doorbell with tools in hand. This is a family-run business, and evidently the mother and/or sister responsible for making appointments fumbled the assignment because they never called me. It’s a good thing I work from home and was around. I probably should give them a “C” for that, but Frank helped them gain the “B” when he called to say he’d be late before arriving to give the initial estimate. Regardless, I won’t hesitate to call Super Rooter if and when the next plumbing issue arises."

"We purchased a house and adding a whole house water filter was on our list. Our local Orbit dealer performed a free water test and confirmed a that a lot of the junk we had read was in our city water was in fact there. Our previous house also had hard water and we saw firsthand what it did to our pipes and hot water tank. Plus we were tired of a filtered water pitcher taking up space in our refrigerator. Our sales person went over all of the features of the Puronics 7000 system and outlined the maintenance which simple and easy to understand. Installation took place about two weeks later and the guys were done in a day. About a year out and we're still very happy with the improved water quality and the system itself works great."

"Carlos and his assistant Felix were fantastic and a joy to work with. Got several quotes from a few highly rated contractors to work on a bathroom remodeling, and Homemaster came out with a reasonable and detailed quote breaking down each part of the job. The many great reviews from other clients made the decision to hire Carlos a no-brainer. Once the job started, Carlos and Felix arrived on time every day and the work was done well and with care to detail. Carlos also gave suggestions on what would look nice during the job. I purchased a toilet which from reviews online was a tough install that often took an hour+ to install, but Carlos and Felix with a little help from myself installed it in 15 minutes. It was fun having them around during the 2-week job. Will definitely be hiring them for future home improvement projects. I strongly recommend Homemasters for your bathroom remodeling."

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I had a small leak under my kitchen sink which could have turned into a larger issue. I'm glad that he was able to identify that the new garbage disposal was installed too loose and that a screw had fallen out during its use. If I waited longer I could have ended up breaking it and spending a lot more money having it fixed.

 

Overall the job was done timely he was on-time and even came out on a Sat morning before 8am.

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"Excellent. Have used this company twice previously and was very happy with them so I called and Adam fixed my oven. When I purchased the new garbage disposal, he installed it and I asked him if he could look at my side by side refrigerator freezer and the one I had in the basement with a top freezer and I was having a problem with them leaking water because the lines were freezing up. He looked at them before he left and said he could fix them but had another appointment after mine. He came back the next day and fixed both my refrigerator/freezers. No problems with them now. Very reasonable."