Get matched with top window repair pros in Triangle, VA

"this company replaced a broken window pane for $250. the work was done very fast and on time for a fair price, and the final product is good. only complaint is that i found small shards of grass on the floor of the room where they were working for about a week afterwards."

"Dave and his team have been phenomenal in terms of keep me up to date about the progress of the repairs. He and his team are willing to inspect the wall over even night hours, holidays and weekends checking out and follow up any unexpected subsequent issues arise after the initial work. The issues were unforeseen by Dave and his team. Dave and his team worked tirelessly and came out with a unique and creative solution to permanently fix the issues. The Company did not even charge for the additional work. I just cannot thank you enough Dave and his team for professionalism and customer dedication and that I am extremely with the experience."

Family owned business since 2015, licensed and insured.\nEither RESIDENTIAL OR COMMERCIAL Glass window&doors and sliding door repair , shower doors frameless or storefront installation and glass replacement , screens, mirrors or even table tops...\nDC glass technicians are available and on call 24/7 to provide you with assistance and help.\nThe glass we fit always conforms to the very latest American standards for energy and safety..\nOur mission is your full satisfaction.\nWhen glass , just give us a call

"John repaired 10 window screens. He was very professional, worked quickly and also provided recommendations for sliding screened patio door. This company is also reasonably priced and have great customer service, and do quality work."

"Fantastic experience with JS Jackson! They did 2 projects for us - window replacement (6 windows for a townhouse) and cut and install new kitchen window. The leads on each project were very knowledgeable and great at explaining the process, answering questions, and advising on the best products for quality, budget, design, and function. Workers were friendly and professional. The office staff is very responsive at handling scheduling, permits, invoices, etc. It’s been several months and the windows are clearly properly installed, well-sealed, no leakage, and outside framing looks flawless. Would hire again!"

"Very disappointed! In mid- August we contracted with this firm to replace four large custom size windows- 2 triangles, and 2 trapezoids. They estimated completion in 4-6 weeks. It actually took over 13 weeks with several “tries”. Furthermore, this project ended on a sour note. Just a few days after final installation, I noticed the caulking was already bubbling - dozens of bubbles ¼ - to ½ inch in size. When the owner emailed me asking for referrals, I responded saying that we needed a follow up visit to fix the caulk. That was almost 2 weeks ago and I have not received a reply. The contract required 100% payment on the completion date. As the consumer, that left us helpless when this problem arose just days after 'completion'. In the future, with any home improvement, I will require a 5% hold back for 2-4 weeks in case problems arise. Is the job complete? Not in my mind as the caulk issue has not been fixed. It seems that I will need to handle this myself. The caulk looks awful! Was it a disaster? No but it did not go very well. Needless to say, with all the home improvement contractors in Northern Virginia, I will NOT use this firm again. I will describe this project from three angles. Client interaction: C- The sales rep did not care about the project. We had multiple cases where the glass arrived damaged or was the wrong size. After the first problem, I called the sales rep and he was of no help and never called again to check up. Do not expect this person to be of any help. I then focused on working with the owner and project coordinator. They do not communicate well or frequently. I always felt in the dark. And their response to issues is extremely slow. The attitude seems to be "it is what it is and things will happen when they happen". At one point the owner told me “sometimes things have to get worse before they get better”. Workmanship: B Overall the workers were the best part of the experience. They definitely knew their jobs and worked carefully (see below), skillfully, and quickly. They protected the work area and cleaned up well. They seemed to have adequate tools and skill. I believe the caulk bubbling was due to weather conditions (humidity at end of day, etc.). Hard to say this is exactly their fault. They did one thing wrong from my point of view. Our home exterior is cedar siding. One of the cedar jambs was installed with the rough side showing instead of the smooth side. All the others are smooth side out. Not a big issue but enough to keep them from an "A " rating. Safety: C The windows are fairly high up (10-18 feet) and we noted on the contract the need for special scaffolding. For the first installation attempt, the workers did not bring scaffolding and tried to do the job with a couple of 6 foot step ladders and one extension ladder. It was so dangerous we took pictures and emailed them to the owner. We seriously thought about asking them to stop the project. These windows weigh hundreds of pounds and standing on the very top of a step ladder to handle them is extremely risky. But it turned out they only had one good window to install that day. Two others were the wrong size and a third one was damaged. For the final installation, they came with proper scaffolding. This employer not only put his workers at risk, but put us at risk as well. We could have been held responsible had there been an accident on our property. Job safety was clearly not a priority."

"Everything went AMAZINGLY WELL....FAST response on the submission. Within minutes they called me. They came out the same night to analyze my door and give me a quote. They scheduled the install for as soon as possible. The door and door frame were replaced and everything looks brand new. They are very friendly and professional. DEFINITELY HIRE THEM. HIGHLY RECOMMEND. I will be calling them from now on when I need anything repaired....."

"Everything was done great except some defective screens. Also My lawn by the window was muddied up and I need to have fixed."

"Battali Glass & Mirrors replaced two thermopane windows. They matched the glass color and installation was fantastic. If you need to have your thermopane windows replaced due a broken seal Battali can to it!"

"Excellent. Gary and his team found the cause of the noise and were able to fix the split framing by going via the attic versus removing the drywall. The cost of the repair was $350 versus thousands as originally estimated. Gary is knowledgeable, professional, and truly cares about making the customer happy. We hired Reo-Servicepro previously and will continue to hire them in the future. Highly recommend."