Get matched with top in Troutman, NC

"Tom and his team were fantastic from start to finish. They took pride in the work that was completed and made sure all work was done properly and to our liking. The whole process was smooth, consistent, and hassle free. We have two new beautiful, updated bathrooms and plan to hire Tom for our mater bath remodel very soon."

"Everything went great. The guys were on time and thorough. Cleaned up after the job. Provided excellent coaching on how to keep a septic system operating well."

"Since I only needed a very small piece for my project, I was referred directly to the fabrication shop for a remnant. Donnie was extremely helpful in showing me what they had and in working out a very reasonable price. On the day they were cutting my granite, he sent me pictures asking my opinion and approval on what part of the slab I was most interested in for my piece, and he put me on the calendar on the day I requested for installation. The day prior to installation, we had a snafu with the cabinet makers, and Donnie did everything in his power to remedy the situation. The installers showed up on time and called in advance to let me know they were on their way, and they put in extra time and effort on site to work around the cabinet issues we had discovered the day before. This is the second time we have used Queen City Kitchens (Imported Stone when we used them to resurface our kitchen counters 3 years ago). They are a top notch operation, and a special shout out to Donnie and his installers for their promptness and their ability to help fix a less than ideal situation. We will definitely use them again!"

"Did a great job and has good work ethics!"

"John and his crew came out on a Friday after coming out for an initial visit to confirm the issues we were having. I needed to have a septic tank extractor pump replaced. In the difficult process or removing this pump, John also had to arrange to have our septic tank pumped out. The pump was difficult to install because of its location, and then right after they installed it, the bearings went out (faulty brand new pump). John called the supply house and made them stay open late so we would have functional plumbing over the weekend. They drove out, got another pump and then had to install the pump again. We also had them replace a downstairs toilet for us. Overall, they were punctual, polite and worked hard to make sure we were happy. We plan on having them come back out in install two other toilets."

"The plumber replaced the valves under the kitchen sink with better metal valves, and that solved the problem! The water pressure is now great and fixed the water temperature problem. I'm completely happy with that repair. While deciding what to do about the kitchen sink valves, he offered me a package deal to replace the valves under all the sinks in my house. That sounded like a good idea, since the builder had used the same cheapo valves for all the sinks; so I authorized the replacement of all the sink valves in the house. All went well, except for one of the sinks in the master bathroom. That one worked great before the change, but wouldn't work after the valve replacement. The plumber decided it was the cartridge in the faucet, and even ordered a new one free of charge (under warranty) from the manufacturer. When the new cartridge arrived, I installed it in the faucet, but nothing changed...the water still would not flow. The plumber came back and was able to get the flow going again, after clearing whatever was stuck in the pipe. The sink works again; but I had to pay $125 for him to come back out to fix something that was fine until he installed the new valves. Lesson learned: only fix what's broken! I also asked during the first trip if he could re-caulk the master bathroom shower. This would include removing the old caulk, cleaning out the mold and mildew under the shower door frame, and then re-caulking. He said he could, and I thought the price was fair. Unfortunately the cleaning under the shower door frame was not done well, and dark spots started to appear through the new caulking within a week or two. I ended up removing all the caulking again, thoroughly cleaning, and re-applying new caulking again myself. Of course I was dissatisfied with this part of the job. When I called to ask for my money back, they promptly agreed to refund my money for the caulking work; so I give them credit for that."

"Eddie was fantastic.  He quickly and efficiently installed my new garbage disposal and kitchen faucet.  He left the place neat as a pin.  He was helpful and courteous.  Scheduling the service was terrific too.  The scheduler was very helpful.  I am very pleased and will be having Eddie back to install a new toilet.  Excellent Service!!!!
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"Since Albert is a contractor and has the responsibility to clean up a job site...he did not complete the job as required.  In turn, I paid to have the debris removed for $157 and change.....Albert needs to remimburse me for the expense I incurred as a result of his failure to remove the debris as required by being a contractor.
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Commercial Residential Repair Drain Cleaning. Water Heaters Standard and Tankless. \n\nBeen a licensed plumber in state of North Carolina for 31 years in good standing. \n\n

"The team did a great job. The work was completed on time and they were polite, cleaned up the job site and affordable."