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"This is the 2nd time I have had Luckner out to diagnose and repair my washing machine. I had a brand new Electrolux washer installed by Electrolux 10 days ago. They replaced the water hoses with hoses that were inferior after I asked them to use the ones I had. One of the hoses had a kink in it and was restricting the water supply. Luckner put my original hoses onto the new machine and the problem was solved. He will forever be my Electrolux repair man! Thanks so much Luckner! My husband and I truly appreciate your top notch service!"

"Great Customer Service from beginning to end. The technician was very knowledgeable and friendly. I was very pleased with his service and will definitely be working with them again for all my appliances. I truly made the right choice thanks again."

"The Pro was supposed to come on June 30th at 5:00 p.m. When he did not show up I called his phone number and got his brother. His brother said he would come at 7:30 p.m. which he did, but he did not fix my two items completely. He was booked to come back on July 12th to finish the job but never showed up despite me leaving two messages on his voicemail and texting him to remind him to come. He never came nor responded to me."

"They told us "Our dispatch fee to come out is $39 and we waive that towards any work or repairs, including diagnostics." The electrician went to check and stayed at the property for less than 5 mins after confirmation to do full diagnostic of the electrical system. I don't think less than 5 mins is enough to run a full diagnostic and later on advise to upgrade the whole panel."

"BUYER BEWARE! Had a pipe leak within my wall. Caught it fairly early with minimum damage. The Roto Rooter rep Brian came out and inspected and said I needed water mitigation based off the moisture in my walls. When I say the leak wasn't that bad, it really wasn't! He stated that my insurance company would cover it all and that he deals with my particular company all the time and not to worry. I obviously was taken back by the cost of almost 4k! Fast forward, my insurance company are questioning duplicate charges and Roto-Rooter is saying I owe almost 3k or a lien will be placed on my property! This whole water mitigation is a scam and the salesman did not tell the truth. They should have picked up their fans a lot earlier than they did. I'm sure they were trying to milk all the money they could. Over 5k for a bunch of fans in my home. I WILL NEVER REFER ANYONE TO THIS PLACE! Contacting my lawyer and will have my day in court if necessary. BUNCH OF SCAM ARTISTS IF YOU ASK ME!"

"They came out and resolved my plumbing issue on the same day. Very courteous scheduler and technician was even better."

"We were very satisfied with the service and appreciate their investigation into our issue."

"I lived here through the gutting and reworking of my Master Bath, construction and outfitting of my Master Closet, the gutting and reworking of the Hall (Jims) Bath, the expansion of Jims Closet, Jims Coffee Closet, replacement of 7 Windows and demo, floor, wall, and door on Laundry/Utility Room. Jim is our room mate and master designer/ decorator of all the updates to our comfortable home When we, Mark and I, moved here the Master bath was a simple 6 X 9 - 3 piece. There was a 6 X 9 dressing area so we knocked out the wall and changed out the 3 piece for a corner soaker tub, a small corner shower and an over sized single vanity with storage pieces. The third 6 X 9 area was a small walk in closet. NOW : The small walk in closet became the prettiest shower I've ever had. Lovely linen like oversized ceremic tiles with small hexagon slate tiles on the ceiling and the floor, Most of one long wall is glass with no door and no sill at the entry. We installed some grab bars - I should say Florin installed the grab bars and did the shower construction and beautiful tiling. His attention to detail and making sure everything lined up perfectly keeps amazing me. There is a combo ceiling exhaust fan/heater and a single can light. We opted for a regular overhead shower and a hand held shower on a bar. The rest of the bath room came together perfectly. We have a new double vanity with a quartzite top, undermount sinks, single lever faucets, new mirrors. there is a smaller footprint but bigger interior soaker tub and all new reconfigured plumbing. The only hold up on the project was the additional plumbing, including upgrading cast iron to PVC, that needed to be done when we (I) changed the orientation of the tub and toilet. The only things we kept from our original bath were three wall light sconces and the almost new toilet. Dennis, Florin and the rest of the crew went out of their way making sure things were just right for me/us. MASTER CLOSET- Our fourth bedroom was a backup kid guest room and Marks closet dressing room from when he used to have to get dressed in the middle of the night. It was situated in between our Master Bdrm and Jims room. Florin knocked out the wall between the two closets, closed off the doorway and then partitioned off an addition to make a nice walk in closet for Jim and a super walk in closet connected by a brand new barn door type slider in the brand new doorway for me - and I got the double windows too. We have a combo of a couple furniture pieces and new built in shelves, drawers and hanging rods. JIMS BATHROOM - replaced tub & shower with a walk in shower with a floor to ceiling glass panel. Replaced the old vanity with a new large single sink vanity. Tiled with same Linen look ceramic tiles floor and walls to ceiling. Small slate hexagon tiles on shower floor. New mirror and light fixture. COFFEE CLOSET - the hall linen closet bumps up to shower water line so we had a water line run into the closet to hook into a coffee maker. Hot water for tea. Very handy. LAUNDRY/UTILITY/PANTRY - The original owner had made an opening between the Laundry room and the Family Room (our living room) and made a pass through with a bar top - there were some not very useful built in shelves so we had Florin tear it all out, close off the opening and install a bifold door. Then he replaced the black and white checked tile with some leftover tile from the bathrooms. We were able to combine some shelving and made more pantry space. And we don't have to look at it any more. Are we happy with our re-do - you bet! Do I recommend PHI - Dennis, Florin, Bennie, Danny, Ross, Tyler et all? You bet! Will we hire them again? You bet!"

"Cool Air Mechanical LLC delivered exceptional service with our water heater installation! From the moment we scheduled the appointment, their team was professional, punctual, and incredibly knowledgeable. They assessed our needs thoroughly and guided us to the perfect unit for our home. Installation was seamless—efficient, clean, and done with care. We appreciated the technicians’ attention to detail and their willingness to explain everything clearly. What truly stood out was their commitment to customer satisfaction. They even followed up to ensure everything was running perfectly! It’s rare to find a company that combines technical expertise with genuine courtesy. Highly recommend Cool Air Mechanical for anyone in need of top-notch HVAC or plumbing services. They’ve earned our trust and future business!"

"Great carpet great staff both in warehouse and installation"