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"This company stands behind their work I highly recommend them! We recently had our hot water tank replaced with a national brand; however, within 6 months the unit was totally out. We called them they showed up immediately and after it was determined that the defective part would have to be ordered and we would be without hot water for two additional days without hesitation they picked up a new tank replaced it no questions asked! Thanks, Carl, for all your professionalism explaining everything you were doing every step of the way."

"Did a great job. Well, I mean, they did a great job. I definitely was not completely, you know, like I said. It's working, the water's back on, the meters. I mean, I had a very bad leak on the system, and so they needed to To replace the entire water line from the shutoff. at the city all the way to the house and they were they they had to cut a trench to bury it and they were here there was three guys and they were here about Maybe two and a half, 3 h working, and they got it all done. So, I mean, as far as I'm concerned, the war's back on. Everything's working. I can't complain. And they did it for the price that they did, because they, you know, they did, there was no price change or anything like that. So they did exactly what they estimated to be."

"They did a great job, no leakeage as of now. New Main line intall."

"Excellent service with water heater and electrical. Technicians were prompt and very knowledgeable."

"called several companies on 6/23/2014 , and Moncrief was the first one that could send someone out "as soon as possible in the afternoon". Not an issue since that was the response from every other company.
Technician arrived on time, was very professional and quickly found and fixed the problem.  Unfortunately, I didn't  explicitly tell him to review any repairs with me prior to making them.
I was charged a $95 diagnostic fee and $130 to replace a $15 capacitor.  $225 for 45 minutes of labor and $15 of parts. Overall a good experience, but I would not have agreed to $130 service charge for a capacitor replacement.

Update to Provider response 7/1/2014

***DISCLAIMER***
 To anyone reading this review.  I AM qualified to change a capacitor, the average user should not attempt to make any repair with a capacitor or any other device of this type as it can cause serious injury and death when done incorrectly.

I have no complaints with the technician, he was competent and professional and did a great job.

In response to your pricing explanation, that's great. I understand. We all need to do what we need to do to cover the cost of doing business. I don't feel like anything was not a fair or honest price.  I don't feel like it's out of line with the market cost.  Bottom line, I don't care. Your overhead of doing business to stay in business is not my problem.  I agreed to pay $95 for a diagnostic fee to find out what was wrong with the unit. I would not have agreed to an additional $130 to replace a capacitor had I been asked before the work was done. Once the work was done, I paid the bill and I'm not asking for a refund or anything else for many of the reasons you outline.

 Had I known it was the blower motor capacitor, I would have gladly accepted absorbing the 90 minutes to drive to one of the Industrial Supply stores in Atlanta that I have an account to purchase a new capacitor the next day because I'm cheap like that. The unit had been out for almost 3 days at that point and the other unit was picking up the slack pretty well.

 However, I didn't have to drive anywhere or wait for shipping because I ALREADY HAD THE CAPACITOR. I bought it when I had to replace the capacitor on the outside unit 2 years ago and I wanted one on hand when the inside unit went. I also know it wasn't bad out of the box, because I tested the capacitance and discharge in the store with a Fluke 113 multimeter before I took possession of said box. It was located in a drawer less than 15 feet from your tech. Given the opportunity, that's $34 I didn't need to spend.

 I would have most likely taken the chance on making the repair myself, as replacing the capacitor is not one of the more difficult tasks involved.  Make sure the power is off at the breaker, do that special thing that must be done to make capacitors safe, disconnect the leads, remove old capacitor, put in new capacitor, reconnect leads and so on. 

 While I appreciate the time you spent to write this review and the personal note that I received in the mail, I hope this helps you  understand the reason for my dissatisfaction."

"Everything was done in a timely manner and the work area was cleaned up and not left in a huge mess. The experience of this company shows and I would hire again if I needed a plumber for the future."

As a locally owned plumbing business hailing from Atlanta, Georgia, we take great pride in serving our community with top-notch indoor and underground plumbing solutions. Trust us to keep your home running smoothly. With a dedicated team and a commitment to excellence, we are here to meet all your plumbing needs. Count on us for reliable and professional service that you can depend on.

When problems with your HVAC or plumbing equipment threaten your home's comfort and safety, you need a team ready to respond with prompt, professional solutions. Anytime Heating, Cooling & Plumbing is proud to be the preferred source for home services in Atlanta, delivering the exceptional experience that local families and businesses deserve. With an A+ rating from the Better Business Bureau and a team of fully licensed and insured technicians, you can rest assured that you'll always receive five-star service from start to finish.

"They were everything and more. Very swift on their diagnosis. Swift repair. Great troubleshooting skills. Great customer service and very amenable and friendly. I will use them on other plumbing projects as well and recommend them to others. Price was within plumbing rates as well. Great work performed."

"Raymond, Jamie and Mitch brought in a horizontal drilling team and replaced the blown out galvanized main water feed from the street meter to the house in 8 hours. 80' of new poly 1" water line all the way into the basement with zero impact to our landscape (see photo). Kudos to the drilling team who tunneled under an old dogwood tree, under a concrete sidewalk and dropped the line right on the mark at the exact depth. If you want the best, call GForce."