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"They explained everything they done to the unit plus gave info on other things they needed to be done."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Very professional and diligent. They cleaned the dryer vent and replaced the pipe. Now, my dryer is running better than when it was new. While they were in my home, I mentioned I was having a problem with my stove hood fan rattling which was not a part of the original deal with the dryer vent cleaning. They spent a lengthy period of time removing some of the kitchen cabinetry to get to the fan itself which had originally been installed incorrectly when the kitchen was remodeled by another contractor. They persevered, even though it was time-consuming, and now my stove over-hood fan works beautifully. I could not be happier! I live in a small, gated community. The homeowners are always seeking professionals to do various tasks. We stay in touch with each other as to who is a good hire and who not to hire. I will certainly recommend Exterior Metals as a company with a good work ethic. I am hoping to have them back in the near future to clean my home's air ducts. After that service is completed, I will write another review.
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"Colin was very thorough and knowledgeable about the system. He was very professional and timely during his service. Would definitely recommend him to anyone with any HVAC needs!"

Family owned and operated.

L&R Heating and Air has been proudly serving the Mississippi area for over three decades. We take pride in our integrity and honesty above all else. As a family owned company, we have been offering competitive pricing the entire time. Call us today for a free quote. Lisa Rye 662-871-6888. We look forward to hearing from you.

"CHW was very responsive to our urgent need! We filed a claim the evening prior when we notices our A/C was blowing warm air into the rooms. Then by 8AM the next day, we had a call from the service technician saying he was on his way to address the issue! CHW worked with the technician to find out the compressor was the culprit and approved it's repair! Great customer service for a family in need during the hot south central Texas summer!"

"JOHNATHAN &KENNY ARRIVED AT MY HOUSE , THEY WERE VERY FRIENDLY , COURTEOUS GUYS..FIXED MY A/C . PRICE WAS VERY REASONABLE .. I REALLY APPRECIATED THEM FOR FIXING IT FOR ME... I HAVE COPD , CHF, I AM A DIABETIC , SO FIXING MY AIR IS GREATLY GREATLY APPRECIATED ....."

We have been in the A/C and Electrical business since 1992 here in central Mississippi.We are an authorized Rheem dealer. We are Licensed, Bonded and Insured. We sell the best and service the rest!!

"Did leave me a list of things the chimney needed, around $1000 worth. When I called another company to do the cap, I did not mention what was needed, and that installer said everything was fine. I don't know if Fireplace Doctor was extra vigilant or if they were looking for work. Overall, what I had them do was done timely and at the agreed price.
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