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"JES Foundation Repair (A Groundworks Company) proposed a solution for my basement wall reinforcement, and waterproofing. I accepted, and a date was set. They did not show up and it took 8 phone calls and 24 hours to find out that they weren't confident in their proposal. They increased the scope and added 50% to the cost. Stupidly, I signed again as time was wasting and I didn't want to start over with new vendors. JES completed the work while I was out of town. When I got back, there had been heavy rain and there was more water in my basement then I had ever experienced. I contacted my rep via text (impossible to get through by phone as he always was in "Training" when I called). His response was " That doesn't look good, I'll make some calls". I had to make the calls. JES sent several new employees out and they proposed additional work at ADDITIONAL cost. Unable to get satisfaction from mgmt. Had another foundation company finish the job. Do not use!"

"I paid an excessive amount of money to replace the heating system. The sales rep gave us comfort that everything will be done right and the two experienced and fully licensed professionals will be doing the work and that there is a no-excuse warranty, 1 degree guarantee, and 10 years on both the service and hardware. It just so happened that after the install, I told the installer I smelt gas and to check everything. He simply waved it off and said it's fine, give it some time. I told AJ Perri multiple times that there is a gas leak and I asked them to rectify the situation. I called them multiple times to send someone to fix the issue immediately and urgently, but they refused to commit to any resolution and won't send anyone until the gas is turned off for the whole building. I explained that its a condo and that the unit itself in the utility closet has a separate gas shutoff valve. Knowing this, they refused to remediate the gas leak."

"Extremely disappointed in lack of service, accountability, communication and honesty. Based on good reviews in Angies List, we hired Madden to build a berm and plant 15 Arbor Vitae trees. Asked him specifically if planting in the summer heat was a problem, he assured us it was not. Within a week, two trees were dying. In less than a month, six more were browning and dying or dead. When calling Madden to address this he first stated we did not purchase the “optional warranty” on the trees. We quickly pointed out no such warrantee was ever mentioned and not listed in a single quote or email. In addition, every home and garden center provides a one year warrantee on trees and plants. After replacing one, he grudgingly agreed to replace four of the six dead trees and it took repeated emails and calls to get him to do that. A few others are not looking so good. To add to his growing list of double speak and inconsistency, he said we shouldn’t plant the replacement trees until the heat was over – a complete contradiction to what he told us before (see paragraph one). Even though we bought replacements for the dead trees he refused to plant with our own money, he wanted to charge us to replant those. We refused. I have used many local contractors for work on our home, some in the tens of thousands of dollars. I treat them fairly and pay on time. I have given many positive reviews here for my contractors and a few negative ones as well. My expectations are simple – value for what is paid, standing by your work, accountability for problems, and honesty. Madden Landscaping fell short in all areas. They are the worst company I have ever dealt out of dozens of contractors. See the pictures attached. Would you pay nearly $2000 for a row of trees that looked like this within 6 weeks? If you did, would you expect the landscaper who did this to stand behind their work? I have heard Angie’s List removes negative reviews for vendors who pay for advertising. I am also posting this on Consumer Checkbook, Yelp, Google reviews, and will be filing a complaint with the BBB."

"DO NOT HIRE THIS COMPANY TO RENOVATE YOUR POOL. They will do the job, make a mess, create problems and once they have your check, Izabella will disappear. Renovated our pool in May, 2022 and was immediately notified of a problem with the quartzite finish. She disappeared for 21/2 months and until a call letting her know we would take further action, she finally showed up. Now, she is blaming us for the problems she created and is acting as though she is doing us a favor by suggesting a solution that may do further damage. AGAIN, I CANNOT SAY IT ENOUGH--DO NOT HIRE Izabella at PRICE RIGHT POOLS. Terrible!!!"