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"Central Roofing is an outstanding company. We had a very positive experience with it from the time we first contacted the company through completion of our job (we are return customers). In early March, a wind storm damaged the siding on our home, peeling off several panels and twisting others. My husband left a message with Central Roofing late on a Saturday after the storm and we received a call back from the owner on Sunday morning. The owner had a salesman contact us later that Sunday and he scheduled an appointment to come out to our home and assess the situation. The salesman was very helpful in working with us to get needed information to our insurance company and was willing to talk with our adjuster. We believe these actions demonstrate Central Roofing's commitment to excellent customer service. We were also extremely pleased with the final results. Central Roofing did a wonderful job removing the old aluminum siding from our house and then re-siding our entire house with new vinyl siding. Central Roofing also wrapped all of our wood trim around the top of our house so that we no longer have to have it painted every couple of years. We also had Central Roofing replace two kitchen windows. The workers were prompt, professional, and very courteous. They also worked long days and weekends to ensure the project was completed within the promised timeframe. When we started having some "nail pops" on the interior of our home from the work being done outside, my husband discussed it with the foreman and the workers modified the way they were installing the new siding to minimize the amount of "nail pops" on the inside of our home. After the work was completed, the salesman came back out to our home to look over the work and ensure we were happy with the final results. Overall, we had no complaints and will continue to use Central Roofing for any future roofing, siding, & window needs. In the past, we had Central Roofing replace a roof, install new gutters, and replace many windows. They are one of the best companies we have ever worked with and we highly recommend them."

"Certified Inc. replaced my 80 year old metal flat roof with a new TPO roof in May 2020. When getting an estimate from Certified, Tom explained the process and the recommended roofing system in great detail. He also responded to my follow up questions quickly. After doing some research on different roofing systems, I decided to go with the TPO roof for it's environmental friendly qualities. The team who replaced my roof worked quickly and did a good job of cleaning up after they completed the work. I received pictures of the roof after the work was completed. Every staff person I came into contact with was friendly. Only time will tell me the overall quality of the roof/work done. But I can say I am pleased with the process of getting my roof installed with Certified, Inc."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"I Purchased a GAF Solar Shingle roof for my home, replacement skylights, gutters and downspouts. The sales rep, Jim Hester gave a thorough explanation of the products and took all the time I needed to answer my questions. The whole process from executing the purchase contract documents to arranging the financing took less than 48 hours for approval. HCR was in constant contact with me to keep me up to date on the progress details, including dates when people would be at my home to execute various stages of the project, what they would be doing and how long they expected to be there. Whenever I had additional questions, I received prompt answers. The entire process was professional, efficient and courteous."

"I received 8 competitive bids for a full roof replacement on our 1901 Victorian B&B. We chose Exterior Solutions LLC, whose bid was 28% below the average. The 4,000 sq ft project included removing 35-year-old asphalt shingles, installing all new plywood sheathing, and updating roof venting. The roof has over 45 facets with a predominant pitch of 10/12, making it a challenging job. John A. and his team did an outstanding job installing CertainTeed Landmark Pro shingles. John scheduled the work while our B&B was closed and ensured the roof was sealed before any rain. He worked closely with our neighbors to minimize disruptions. Cleanup was exceptional—nothing left behind. We’re extremely pleased with the quality, professionalism, and communication throughout. Highly recommend Exterior Solutions LLC for any roofing project."

"Brian G was very professional. He called at the time that he said he would call, to update us on the roof install. His customer service was outstanding and very professional. Always wanting to know if we had any questions about the roof install. We did have a few questins and Brian G was able to answer them. The installers were on time and were diiligent in their work."

"The young man that came to see my missing shingles on my roof, was professional, informed, and polite. The only issue was that the company does NOT conduct repair as I needed. The company only replaces the entire roof. I am glad he came and advised about replacing the roof if we decide to do that and decide that we can afford it. Right now I need to repair the missing shingles. and he/ his company can not help me."

"Job was to widen driveway and replace area with chipping cement. Assessment was thorough and priced comparatively. Crewed was punctual, efficient and courteous. Job was completed on schedule. I highly recommend Skyline services and would used their services again (next assignment already lined up). I’m very pleased."

"I contacted three companies requesting an estimate to replace the roof on my 3-story townhouse. Liberty Windows and Siding contacted me within 2 hours. Originally, they scheduled a meet with one of their estimators, but when I mentioned I had read reviews involving Peter, the appointment was scheduled for the next afternoon with him. Turns out that Peter was on the other side of Baltimore at the time of our appointment, so at my suggestion we spoke on the phone as it was rush hour and I didn’t want him to try to rapidly get to my location during that time. Once I related to him that I needed a full roof replacement of my townhouse, Peter gave me a lot of information to consider, including the fact that he is one of the company owners. We engaged in a pleasant business conversation and some general chit-chat. Peter said he would get answers to my questions, obtain information regarding the size of my roof, and get back to me in a couple of hours. I was pleasantly shocked when during our next call, he offered a price to replace my roof that was so much lower than what I believed it could have been that I accepted immediately. I have yet to hear from the other two companies I had contacted. The next week Liberty Windows and Siding called to schedule the date of the work (and later reschedule--weather-related delays). The day of work, the crew was on time but there was a short delay as the materials had not yet arrived (different company). Once on-site and delivered to the roof, the Liberty Windows and Siding crew went right to work. I had already laid down some small tarps to cover the A/C compressor and some plants, bushes, etc., but they were respectful of my property and put down several additional large tarps to protect more of the lawn, the A/C compressor, and back porch. The crew answered any questions I had, picked up all the old shingles, plastic wrappers, and tar paper that floated to the ground rather than landing in the dumpster, and then used a long-handled magnet to find the errant nails from tear off. I had told Peter that I would buy the crew lunch, and they really seemed to enjoy it. I used to work in construction and, from the portions of the roof that I could view from the ground, the crew did an excellent job with tear-off and installation. They let me know that all the original plywood underlayment was in good condition and nothing structural needed replacing. It absolutely POURED down rain all the next day and night, and thus far I’ve seen no evidence of leaks. The roof is beautiful again and my house is looking so much better than its 27 years. I am extremely happy that I chose Liberty Windows and Siding to help maintain my home and highly recommend the company."

"I couldn't have been more pleased with Charm City Roofing. Home repairs, especially roof repairs were something I dreaded to think about. My experience with Charm City Roofing changed all of that. Starting with my point of contact Mac who did a WONDERFUL job explaining the process and providing a comprehensive step by step of how the installation of my replacement roof would be completed. My home currently has solar panels which needed to be removed before the installation of the new roof could begin, due to the slow response from the solar company this took over 4 months! Dispite this headache, while waiting for the removal the Charm City Roofing Team checked in with me periodically, maintained my tentative install date and continually assured me they would get the job done. The roof was completed as promised and I couldn't be more happy, the installers showed up on time! roof was completed in one business day! (Again as promised) Yard was cleaned up Completely of every material."