CARRAGAN HEATING & A/C
CARRAGAN HEATING & A/C
"John was personally referred to me by a friend in the area. Although I do not have the equipment to measure exhaust gas or flue draft, I have always performed my own oil burner maintenance. I hired John this time because I am selling my house and needed to have a qualified professional perform the oil burner service before closing. I left him a phone message on Monday and promptly received a response. We worked together to determine a mutually convenient time for the service. I arrived at the house yesterday and found John and his assistant there waiting for me. They were courteous and immediately began work. I requested that the old parts be left in a bucket and they were fine with that. They were tidy about the cleaning, using a professional soot vacuum that effectively captured all of the dust and odor from the boiler while they were brushing it out. While changing the filter, strainer and nozzle, they captured all of the oil and they attended to some other minor issues with the oil burner and fuel feed assembly that they noticed. They adjusted the draft controller and then used a modern digital exhaust gas monitor to adjust the air supply to the burner to provide proper combustion. They noted to me some possible issues with the quality of the oil I was receiving, but I wasn't terribly alarmed because I knew that I had left the tank nearly empty all summer which is a surefire way to accumulate a good amount of condensate in the bottom. All in all, I feel that John Carragan provided excellent service in a timely fashion, and showed me that he is acting in my best interest. He was not the best price that I received but he made up for it in his responsiveness. The other party beat his price by about $30 but they did not return repeated phone calls requesting an appointment. John was the complete opposite to that, and I am happy that the service was carried out so quickly."
James H on February 2018
"John was personally referred to me by a friend in the area. Although I do not have the equipment to measure exhaust gas or flue draft, I have always performed my own oil burner maintenance. I hired John this time because I am selling my house and needed to have a qualified professional perform the oil burner service before closing. I left him a phone message on Monday and promptly received a response. We worked together to determine a mutually convenient time for the service. I arrived at the house yesterday and found John and his assistant there waiting for me. They were courteous and immediately began work. I requested that the old parts be left in a bucket and they were fine with that. They were tidy about the cleaning, using a professional soot vacuum that effectively captured all of the dust and odor from the boiler while they were brushing it out. While changing the filter, strainer and nozzle, they captured all of the oil and they attended to some other minor issues with the oil burner and fuel feed assembly that they noticed. They adjusted the draft controller and then used a modern digital exhaust gas monitor to adjust the air supply to the burner to provide proper combustion. They noted to me some possible issues with the quality of the oil I was receiving, but I wasn't terribly alarmed because I knew that I had left the tank nearly empty all summer which is a surefire way to accumulate a good amount of condensate in the bottom. All in all, I feel that John Carragan provided excellent service in a timely fashion, and showed me that he is acting in my best interest. He was not the best price that I received but he made up for it in his responsiveness. The other party beat his price by about $30 but they did not return repeated phone calls requesting an appointment. John was the complete opposite to that, and I am happy that the service was carried out so quickly."
James H on February 2018









