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"They charged $98 to come give me an estimate for swapping our a shower valve cartridge, which was fine, but the pricing they provided was completely unreasonable, $1,000. They were unwilling to provide any detail for the price. I ended up buy the part myself for $30 and replaced it in 30 minutes."

"Great service. Very thorough. Called them again to do an HVAC service. Very satisfied with FH Furr. I highly recommend this company."

"The technicians were knowledgeable and did a very good job . Prices are fair "

"I had an absolutely terrible experience with McRae Air Conditioning and Heating. I purchased a home equipped with their HVAC system, and within just five months, the heat stopped working—right in the middle of winter during a snowstorm. My home was freezing at 50°F, so I called for service, which should have been covered under warranty. I scheduled an appointment, and the technician, after being several hours late, went to the wrong address, left a sticker on someone else’s door, and left without even trying to contact me. When I called back, the customer service rep was rude, dismissive, and completely unhelpful. He initially told me the technician was on the way and just 12 miles away—but after another hour of waiting, I called again only to be told that the technician had already “been to my house 2 hours ago” (the wrong one) and left a note. If the rep actually wanted to help, he would have told me this during my first call instead of wasting my time and leaving me sitting in the cold. Not once did the technician call me to confirm the address or check in after knocking on the wrong door. When I expressed my frustration, the rep rudely dismissed my concerns, saying, “Well, I had nothing to do with that,” and then interrupted me with, “Do you still want to rebook or not?” as if I had to stop talking or risk not getting another appointment. This was an emergency call in the middle of winter, and McRae handled it in the most unprofessional, careless, and disappointing way possible. If you’re considering using them for HVAC service, do yourself a favor and go with another company. I’ll update this review after the (hopefully successful) service call and speaking to the manager who was not there at 4 pm on a Wednesday."

"I cannot recommend Polar Bear HVAC more highly. They offered the most affordable quote of the pros that Angi recommended and they are a family-owned business with super kind and knowledgable staff. Additionally, they were able to work with me on a great financing deal for my new HVAC and got the job done in a day and a half. Would definitely go with them again."

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"Worst service I’ve ever have experienced. They wanted to sell me the product, never told me that there was an early termination fee and another penalty for an initial offer they gave me. Had double charges every month, once for the oil they provided (which they never told me they were going to provide before coming. They just came without my knowledge and then I find a high amount bill) and another for an “automatic payment” for 500 that they never could explain. The didn’t even fix this issue and it kept happening every month even after I cancelled the service. Then having to call them is a hastié for the refund of the 500. Stay away of this company"

"I called to get an inspection done on my AC unit and was quoted $90 for the inspection plus $120 an hr for ADDITIONAL hrs. I ASKED when do I know when the “additional hrs start”, He stated that the tech would let me know once the inspection was done and then at that time he would let me know if there was work that needed to be fixed or if there was nothing then the service would end and I would only have to pay the $90. They charged me $210 for the inspection. I called and requested that we both listen to the call (Because all calls are recorded) They played the call, heard what the rep said and then stated they would get back to me. When I finally reached them again (they never called me back), they stated I would not get a refund, then replayed the call cutting out the part when the rep stated clearly that the service was only $90. They not only GASLIGHTED me, but they altered the recording. $120 may not matter to most but it sure matters to me."

"I had a leak somewhere in my heat pump system from 2013 in a 4 floor condo building. Every other company was quoting me $7k+ to replace the system but it turns out to be a leak in the line set between the 3rd floor and the roof! We had a new line set installed and I spent $2550 in total! The crew was very professional and worked extremely had in the hottest weather to get the job done, too!"

"For over 30 years, Argent’s principals have recognized the need for efficient, economical and reliable HVAC systems. For these 30 plus years, Argent’s principals have been providing design and installation services to a wide range of clients in the metropolitan area. Due to the company’s vast experience and highly trained technical workforce, we are skilled at innovative applications that solve our clients’ aesthetic and system needs. We are aware of the importance of properly integrating new systems into existing structures. To that end, we excel both at new construction custom homes and restoration projects.\n\nArgent is proud to serve the indoor comfort needs of the greater Washington DC area. We are committed to our craft, exceeding customers’ expectations, and serving the local community."