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"Recently, during the cold spell, our boiler began acting up, turning on intermittently with just a little nudge each day. After reaching out to several companies for estimates, we chose M&R to replace our 50-year-old boiler. Tom was the first to arrive to assess the situation and provide an estimate. Once we decided to move forward, M&R was responsive and punctual with their appointments. The team handling the installation consisted of Dex, Jake, Josh, and Tony. They were professional, respectful of our property, and made sure to clean up the area around the boiler. The installation was completed in one day. Tony also stopped by twice to check on the progress and made adjustments to sync up our zones. We are very happy with the work and professionalism of the entire team and are glad to recommend M&R to anyone in need of heating repair or replacement. "

"We couldn’t be happier with our new central air HVAC system! Our old system broke down during one of the hottest weeks of the summer, and Ricardo and his team came to the rescue. They were incredibly accommodating for what was truly an emergency situation. From start to finish, Ricardo was responsive, professional, and communicative. He took the time to thoroughly explain everything to my husband and me, and made sure we were comfortable with the new system before wrapping up. The installation process was fast, efficient, and impressively neat—his team showed great care and attention to detail. Truly outstanding service and workmanship. Highly recommend Ricardo and his team to anyone in need of HVAC work!"

"Big thumbs up to Ryan and crew! Handled my new install with professionalism and great communication. I took advantage of CT Rebate and Fed Tax Credit and purchased an efficient, 1st model year, high tech system from Carrier. After install there were some minor issues with unit as first year products have. Ryan expedited service of unit and had it operational. And itâ s been running flawlessly ever since. I highly recommend using them and Iâ ve been in the service business for 30+ years and know both good and badâ ¦ they are good! *Side note: Ct rebate program not that good. From what I hear people are not getting appropriate amounts due back to them.. that includes me. You have to keep after them. This is in no way a reflection of Kellyâ s Heating and Cooling"

"Thorough explanation, great service, neat installation and competitive pricing. Would hire again."

"I hired this company to Indy my air conditioner , it was represented by Tom . Hi seemed very nice and intelligent person , so I trusted him . If I only can imagine what they would do to my house I would never let this people close to my house . I am very disappointed and shocked about coming to my home and finding the disturbing mess and unprofessional work done. I have witnessed a few things in the previous days but have not said anything. What I came home to yesterday was disgusting and caused damage to my personal property. Oil was thrown into my shower, dirt all over my rugs in the basement, door broken, my towels beyond filthy with the mess your workers did. Oil dumped all over my shower and me getting dizzy from the smell and almost fainted. I do not need to write anymore as the evidence with pictures explains everything. This is the first time I have experienced such terrible customer service. When I asked them to came and fix a problem which was also don by the company they simply said to me Goodby , we do not care about it à ¢à  à  please didnà ¢à  à  t trust this people you can call me and ask me about the horrible damage they did to my house 203-243-0946 . The drain system was not install correctly and now I have pay almost the amount I paid for their job"

"fast and efficient"

"Very responsive to questions all along the project. Brought in installer to pre-check and make sure plan would work. Very respectful of property and very timely completion of project. I recommend this company!"

"We had a furnace installed by Harp on July 8th 2024 after it being diagnosed by their technician as to the reason our ac system was not functioning properly. That’s when our troubles with Harp began. The installation was not done properly, we needed 3 service calls to get the ac to work properly. The installers were sloppy. We cleaned up screws and wire and parts from the old furnace for weeks. When heating season began we noticed that the humidifier installed with the furnace was not operating. We scheduled an appointment to have it repaired and they called the day of the appointment and told us they couldn’t come that day and we had to reschedule, so reluctantly we did. They finally came and repaired it. From what the technician told me it was not wired properly. On January 21st 2025( the coldest night of the year) the furnace stopped working. We called Harp to get someone to come to repair it as we had no heat in below 0º weather I was told the best they could do is to come the next day between 2 and 6 pm. I tried to explain that this was an emergency but to no avail. I called my local oil company and they were at my door within 30 minutes( which I would’ve expected from the company who sold us the furnace) the repaired it quickly and told us that one f the wires on the control panel was not attached properly. It cost me $300. I would NOT recommend Harp to anyone. They are not reliable and do not stand behind their promises of service 24/7. Stay as far away from this company as possible. We are sorry we ever started with them."

"Don was a pleasure to work with. He was professional but also very friendly. He was very meticulous with his work and made sure we were happy with the outcome. I would most definitely use him again and highly recommend him. You won’t be sorry."