Get matched with top concrete foundation raise pros in Waterford, WI

"Met with Christian in mid-November for a walkthrough and estimate for work needed prior to placing the home up for sale. The repair was extensive as well as costly. I did my due diligence and decided to have Renew Basement Repair do my basement repair. From start to completion their professionalism was on display with each aspect of the task. Each member of the crew knew what needed to be done and executed their duties with precision. Senior Rivera has put together a wonderful team of skilled professionals who understand their assignments and know how to work together as a team. I am pleased with the work of Don Victor, Christian, Victor Jr., Chapo, Adon and Alberto. Should your basement need repair and want professionals to do it, hire Renew Basement Repair."

"Hector and his team did d an outstanding job. My new driveway is beautiful. They showed up when promised and worked hard all day. They found a problem with the foundation of my house that needed to be repaired before replacing the driveway and rebuilt the foundation wall next to the driveway. I would recommend them to anyone needing concrete work done."

"These guys know what they are doing. Foundation problems are incredibly alarming because of what could be. Nolan and his crew are experts in their field. The actual individuals doing the job work full time for the company. They were quick, professional, and helpful. The guys that completed the actual job didn't mind all my questions and knew the answers. Comparatively, the price was a a few hundred more than some of the other quotes; however, this one felt worth the extra. It's been just a few weeks since the job was completed so only time will tell the final results, but I feel very confident with AccuLevel."

With over 10 years of industry experience we are dedicated to providing our clients with the very best in excavation and building site services. We specialize in residential and commercial services and take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

"Generally well overall. Unfortunately, the weather (early spring) put off the date for the final paving over the outside drain tile. There was also an area along the basement wall for which they didn't install the seepage material (no explanation why). The team broke one basement window, reported to the manager that I had approved replacing ALL the windows with glass block ($200 each for 5 windows). I explained that I had not spoken with them at all, and I'd be willing to replace the ONE broken window. They replaced two. At no extra charge to me. I felt as though it was my responsibility to nag (when will you be able to finish? what's going on with the outdoor work?), when that should be the priority of the business... keeping me informed about what's going on. Finally, when moving appliances, they destroyed my washing machine (cracked a cement part so it couldn't be repaired). I wasn't aware this had occurred until after the fact. I complained but have had no response. Despite the carelessness and unresponsiveness, that basement is dry as a bone. Can't complain on that note. I marked that I would hire again... slightly unsure about that. I'd like to think there's a perfect company out there that would contact me up-front about when work stops or will continue, or when they break something. Otherwise, the foundation work + sump pump install was superb."

"RESPONSIVENESS TO NEEDS
There are different measures of success on any project and different constraints and issues that will challenge those measures.  My primary measure of success was a DRY basement, and Brian?s proposal to deliver it was comprehensive. He was committed to meeting my request while satisfying my second measure of success: do it at an affordable price.

ESTIMATE
Brian does all estimates himself instead of sending out salespeople (which I appreciate).  I scheduled Brian's first visit in the days following a large rainfall that caused flooding in neighboring areas, so his schedule was packed. Understandably, Brian was crunched between appointments when he arrived slightly behind schedule, but he had kept me updated in the hours preceding his arrival.  Brian quickly conveyed a focus on resolving the seepage problem.  He also listened to my concerns, identified primary and secondary issues, and said he would send a thorough e-mail containing precise details for a solution with a cost breakdown.  He arrived and left in about hour, and within a couple days he sent an e-mail estimate with two options. 1) A complete basement drain tile system with crack repairs, or 2) a partial system that he believed would resolve the problem at a lesser cost. He offered to allow me to "upgrade" to the full system in the future and pay the difference between the two estimates. This type of offer was not even discussed by the three other companies (two big names and one small business) that came for estimates.

With the exception of the extended (years-long) payment / financing options offered by the larger companies, Brian?s proposed solution was almost a hands-down winner.  The other small company was comparable, but after sending the initial estimate, Brian offered to return on the weekend to give me the opportunity to talk again when there was more time.  Other companies' approaches to doing exterior excavation ranged from doing minor reinforcement to not even wanting to touch it.  Brian, in contrast, said he can?t honestly guarantee a dry basement when he didn?t know what the previous repair looked like.  He offered to completely excavate the two walls that had work done previously and to replace (if necessary) any inferior quality materials with his own fix.  Now we're cooking with gas!  The cost of the job remained competitive, and this ?extra mile? effort on top of everything else fully satisfied my need to be 100% sure the seepage would be stopped.  I opted for the full drain tile system.

TIME
The timeframe Brian quoted was in line with all of his competitors: 2 days max.  The time element of the job met some challenges, taking 5 full working days to complete, (Tues-Fri plus half days Sat-Sun).  The reason?  The crew found the floor was new, dense 4-inch concrete poured on top of the original 4-inch concrete floor.  This meant twice the work for the breakup crew that was prepared for a conventional job, making it impossible to accommodate the original time frame. Brian promised to never leave a job unfinished, so he juggled his crews' schedules to make daily progress, and he never once raised his price despite the extra time or material (concrete) required. I was very grateful.  He also personally came to finish the job on the weekend rather than pushing it out to Monday or Tuesday.

EXTRAS AND RESPONSIVENESS
Some plumbing in the floor was impacted by the concrete breakup and required repairs due to its age and condition.  Brian took the time to find the exact materials I requested for the repair and installed them.  I was not present at installation so he took photos and video and sent them to me via smartphone so I could verify he got it right.  What other contractor does that?! He also paid attention to every detail for laying out the design of the downspout tie-ins, finishing touches, and every single special request I threw at him. He also spotted an additional leak in the corner of the foundation and sealed it up as well. His commitment to resolving every issue to my satisfaction was outstanding.

Brian made himself accessible via phone, e-mail and text, and he responded quickly to inquiries.  I wanted to know every detail of the work, and Brian accommodated. Another totally unexpected surprise came when Brian discovered that some of the promised work did not need to be performed, and he provided credit for this instead of using the difference for my extra requests.

SATISFACTION
"You'll be happy," is Brian's mantra.  He addressed a couple gripes - dust exposure to the first floor space; a few trampled plants outside - by providing equitable financial credits.  These professional oversights on his crew's part are unacceptable to Brian, and credit on the final bill was all he could do to make up for it.  Overall, the crew was polite, and one even brought a stack of extra floor tiles from his personal supply to replace some I'd lost during demolition work I had done weeks earlier!

From start to finish, despite delays and minor shortcomings, Brian executed on the proposed project by 100% nailing the two most important measures of success ? quality and cost. As for timing, the job ran long but Brian didn't quit until the job was done. I never expect perfection; nevertheless, Brian aimed to earn my satisfaction as his primary goal. I give an A+ on nearly every category, taking a point or two away for the issues mentioned.

Rain is coming in the next two days, and I'll only edit this review if the repairs fail to deliver a dry basement.  I am posting this review before the rain comes as a vote of confidence that I won't have to change a word.

The most important criterion to assess a job well done is whether you'd recommend a service provider to a family member or friend.  In Brian's case, I absolutely would."

"Rob Bergman was very responsive and very thorough in his analysis. He inspected the areas of concern related to our seepage and his area of expertise. After finding that the grading around the foundation was likely not the problem, he looked at other possible areas of concern and suggested other options. We are taking his advice and calling other contractors. If we were to need any of his services that he could provide in the future, we would definitely give Mastorwork at call."

"I have a block basement with 2 blocks in the first course showing signs of moisture seepage. I had multiple contractors assess the problem and all came up with basically the same root cause. Russ at Certified Foundations took the time to walk me through the problem (including the impact of my sump crock and the Palmer valve in my floor drain). He reviewed other contractors' plans and pointed out the waste (and extra cost) their plan offered. It made sense to me and during the work Russ drilled extra weep holes at the right angle of drain tile other contractors wanted to excavate and the blocks were bone dry, indicating to me that work would truly have been unnecessary (the right angle was along an interior wall of the basement; crawl space was on the other side). Russ was punctual for both the estimate appointment and for the day the work was performed. He was great in his communication. He even offered to do some exterior minor tuckpointing unrelated to this repair because he thought it should be done--at no extra cost. He did this job at SUBSTANTIALLY lower cost than any other contractor. Time will tell if this repair fixed my problem, but I believe it will. The exposed drain tile and weep holes looked exactly as he expected. I think Russ knows this industry very well and is more than fair and professional. I highly recommend Russ and Certified Foundation for consideration if you have need for basement repair work. Thanks Russ & Russ Jr.!"

"Andiry came out a couple of times.  I finally decided to do concrete (I had been debating on whether to replace with landscaping blocks).  its about 40 feet long, 3 feet wide, needed to be pitched correctly, and the old walkway had to come out.  Andiry came out on a Saturday (on time) to write the contract, and started work 2 days later.  It was done 5 days later.  It looks great, and the work site was cleaned up.  there is a bit of a language barrier, but it's easy to work through.
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"Great fix to the basement over a dozen years ago! 3 sides with metal beams for leaning foundation. Weeping tiles added too. Came back and added a second sump pump at no charge. Saw Tracy at the auto show and she reminded me that I could send in an Angie’s List review too. Recommend! ?️?"