Get matched with top spray foam insulation pros in Waterloo, NY

"It was great to work directly with the owners!! They were responsive to all of our questions. They came in, did the work, cleaned up and except for the excellent spray foam job that they did you would never have known they were here. Would hire again when needed."

"The owner of the company did my estimate, and was wonderful in explaining things, and at no point did I feel I was being up sold or steered in any direction. The two installers were pleasant, quiet, worked clean and quickly. They left the house as clean as it had been when they arrived, and I am already appreciating a change in the air temperature in my upstairs. I would completely recommend Superior Insulation."

"Kevin is an absolute pro...would hire him again in a second."

"They did a quick and Efficient Job. We?re done in less than 2 hours! Our home is now much cooler on the warmer days. Highly recommend!"

"The crew did a nice job"

"Mark was very professional and gave a complete explanation of the estimate and work involved. while only one man showed up on the date scheduled for insulation, he completed the exterior walls foam insulation work including the interior basement rim in the day as promised and was very courteous and thorough. I have noticed quite an improvement in the warmth of my home and especially since we have had 2 very cold weeks since Christmas. negative degrees! I am very pleased with the company and the work."

"Very professional. Did a fabulous job- would recommend to anyone needing insulation"

"Very glad I did it. I need a new furnace. There's a lot wrong with it. Found out it's almost 15 years old and could die during winter. The tech will get me prices on different ones and will go from there."

"ok, but cost prohibitive for me to use this service"

"Scott arrived punctually for our first meeting and thoughtfully and thoroughly analyzed our problem (mold on peak of cathedral ceiling).  He listened carefully to our thoughts and explained his analysis clearly and completely.  He provided us with examples of similar situations he had addressed, successfully, in the past. He also showed us photos of his previous work. He spent over an hour with us, answering all questions and outlining his processes.  

After we agreed to have him do the job, he provided an extensive written contract for the work.  Our lawyer reviewed the contract and made several suggestions.  Scott quickly adjusted the contract to address our lawyer's concerns.  He scheduled the work promptly and it was completed in the agreed upon time frame.  We asked for the new electrical circuit to be labelled, and Scott took care of this without additional reminders, although I don't believe this was part of his usual service. There were no add ons to the bill.

After the work, Scott responded to questions and promised referrals to mold remediation services if required.  We've called him several times with questions, and he has always responded promptly with useful answers.

We have been totally satisfied with Scott Knapp and Rfactor from start to finish and would recommend him enthusiastically and without reservation to anyone with a similar problem."