Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Wausau, WI

"Erie Home Basement Solutions was a pleasure to work with. Everyone was on time, and always polite and courteous throughout this process. This is extremely hard work and they continued to always have a smile on their face and answer any questions I had. They worked diligently to complete the project on time and fulfilled all aspects of the contract. Actually, they went above and beyond to make sure I was pleased with their service, which is unusual in todayâ s work culture. I would highly recommend this company for your basement waterproofing needs."

"They completed it in 2 days and I havent had an issue since the basement was waterproofed. However, they did forget to plan the initial inspection prior to the work as part of the permit. The city I live in ended up reaching out near the end of the permit date and I didnt know about it until then. I reached out to the project manager for my project at Acculevel about it and they did handle that issue promptly."

"Basement Systems, Inc. provides a wide range of waterproofing solutions that they offer through a network of local dealers.  Sure-Dry is the local dealer for the Wausau, WI area. <br /> Sure-Dry responded promptly with their sales call and provided an initial estimated in early November, 2014 but couldn't schedule the work until the middle of January due to their backlog of work. The sump pit, pumps (primary, secondary and battery backup) and alarms (Triple Safe Sump Pump System) were installed as promised and a technical rep. stopped by the following week to check out the system. With the January freeze, water flow is very low and the system is not active, so we had to pour water into the pit to check out the floats and pumps.  <br /> Sure-Dry is scheduled to return in the Spring after "the thaw" to bury the discharge lines and install their IceGuard System. I will post an update here and will have more performance experience with the thaw. <br />"

"The Overall I purchased a house with their tile work already completed. It seems to be successfully keeping my basement dry. The service technician I worked with was excellent, I expect to continue to have their services performed. In addition we attempted to work with them to do estimates on an egress window, tile removal, and full basement remodel. I don't plan on proceeding with additional projects with them. 1. They are consistently the highest cost option. 2. The two sales reps we have work with have been unsatisfactory at communication and converting our goals into a plan of actions. Their price could be justified if you (a) believe they have a superior product [which they might] and (b) they add considerable value in planning/service [which we haven't seen]. If they don't list "John X" as a reference on their promo info. I will happily share my experiences to help ensure you know what to expect. The good. 1. Their phone support in the office is excellent. Friendly people take my calls. 2. They installed a dry basement system in my house for the previous owner. It seems to work. 3. I have the perception they offer quality products that are well thought out to work in basement situations. 4. The service tech that came to our house (4/6/18) was excellent. 5. I think if I wanted just their line of products in their proprietary line they could do a job, but... The Bad. 1. ... if you want them to do anything outside of their wheelhouse they seem to stall and not know how to leverage sub contractors. We asked for comprehensive remodeling, but struggled a lot with leveraging other skilled labor. 2. The estimates we have received don't incorporate the goals and desires we feel that we expressed. My perception has been that they try to sell their main lines of products instead of trying to meet our goals. They will send you a packet of promo info... it will show you their main lines. 3. The time/effort it took to get the initial estimates seems to make it prohibitive to try to work with them to get to a place where we want to be. 3. Terrible follow-through at the sales rep level. We have had two people come to give estimates. The first in Feb 2017 (Chris G), who we never heard back from. Then again in Feb 2018 (Brian K) and it has involved "badgering" to get any sort of movement. 4. Price. Always the highest price when we had multiple estimates."

"Keith did an outstanding job on the stone wall in our finished basement. He responded quickly to our call, scheduled and completed the project in the agreed amount of time and quoted a fair price. His craftmanship (and customer service) is excellent, and we highly recommend Keith/KC Masonry."

"I was very satisfied with the work. The fellow who came out to give me the bid was very knowledgeable, friendly, and did not try to talk me into anything more expensive. I was impressed that he said the solution to my water problem was just one glass block window. And he was right. I waited until after I went through not only a 4-day constant rain, but one torrential rain, to do this report, just to see if it worked. And it did. My basement is dry."

"We contacted them and they repaired the hole and also put in a drain tile.  There was a question about whether there was another source of water leak and they came back to test the integrity of our foundation and found that everything was ok.  <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> Sometimes there was a delay in getting a call back from them and a delay in having them come to do the work.  When they did come, the work was done well."

"Excellent beyond our expectations. Great communication. Exceptional work. Wonderful ability to predict and then work to a timeline predicted. I cannot recommend more highly. We built a custom house 20 years ago and thought the contractor used at that time could never be replaced. Although Kris does not, to my knowledge, do full house construction, he displayed the management skill and trade skill to at least equal the contractor we used to build the custom home 20 years earlier."

"<p>They did a great job and were super reasonable. Very knowledgeable. He has been doing this his whole life and does quality work. We will continue using him. </p>"