Get matched with top computer network or wiring installers or repairers in West Des Moines, IA

"Wire one spent 13 hours to make sure our AC was up & running."

With over a decade in IT services and hands-on technical expertise, I offer dependable computer repair and troubleshooting for home and small business. Whether it's diagnostics, virus removal, hardware upgrades, software issues, or performance optimization, I'll get your systems running smoothly again—quickly and at fair rates. I pride myself on clear communication, showing up on time, and getting the job done right. Let me help you with your tech problems.

We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

46 years of electrical experience light residential, commercial and industrial. Iowa license journeyman electrician

We are looking to serve our customers the best that we can !

"Computer did the "gotta send info to Microsoft" but when tried to reboot it ran through automatic repair without success. I did all the alternative without any success. He came and picked up the hard drive on Tuesday and returned it on Saturday. Fortunately he was able to "restore" without any data loss. Very happy with outcome."

"My husband & I own a small business and I needed help with something on my lap top which I use for all our work. I didn't have a virus but needed what I guess would be a repair. I called and spoke with Bob who suggested I make an appointment as my issue could take some time. I called back a few days later & made the appointment. He called at exactly the agreed time. I'm familiar with having a company/person take over my computer which he did and then I went back to work while he did his work. He did need to call me several times about certain things but I basically did my work--but I admit I also watched at different times as he worked. It turned out what I needed took much longer than what he thought - he also told me that my old (about 10 years) lap top would be like it was when it was brand new! Not only was that accomplished he went way beyond fixing the original issue which was hard drive space (or lack of). He was very helpful with any questions and explained things in a way I could understand! Because it took so much longer I offered to pay more money but he would not accept any additional payment. I will be getting a new PC in a few months and I will definitely be contacting him to set some things up, walk me through some other things & handle some installations. It's SO nice to have someone trustworthy because let's face they can have access to everything on your computer. Don't hesitate to contact this company - my only few pieces of advise - have all the information you can gather about your PC/laptop - age - kind etc, a clear or as best as possible description of your issue, schedule extra time as it can take longer & if you 'watch" and see things you don't understand - don't panic - they will get things done as promised & most likely better!"

"They fixed my work computer so fast I thought nothing was wrong , they got to the point so fast it was kinda amazing definitely hiring them again"

"I purchased the service and was contacted by Jason very quickly and we scheduled a time for him to take over my computer. I had a few questions before hand and Jason responded to those quickly as well. He sent me a couple of text messages before our scheduled time and emailed me the instructions on how to let him take over. I was able to watch him manipulate my computer the whole time. He spent about 2 hours cleaning up extra "junk" that was on my computer, eliminating numerous viruses my computer had contracted and he installed free anti-virus programs for me. When he was finished, he asked that I take some time browsing the web while he watched to be sure that I was not experiencing any of the same problems. After that he called and went over everything he did, gave me some great suggestions and showed me the details of the anti-virus programs he installed. I found him to be very knowledgeable and easy to talk to. I'd definitely use his services again, but hope I don't have to!"

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Raymond came and asked what my issues were with the computer, listened to all my complaints. I explained about needing one virus software for work (encryption) and one for my computer's needs. He began by checking all the usual sites of issues, ran a virus scan product or two and determined that my issues were not viral related (yeah) but mostly overloaded with add-ons from several companies/sites.

Those got cleared out/removed, he made my home page much more user friendly for me, and explained tons of questions that I had about 'why this, why that, how this, etc.'  He made sure that at start-up, the computer wasn't bogged down, and by then there was already a big improvement. He changed my search engine from one that had been installed when I bought it but didn't know enough to change it.  I now know how to use either of the browser options.

He found documents that I knew were "in the cloud storage' but couldn't find (yes, I know, I'm one of those who wonders which cloud my stuff is in).  Raymond also set up my external hard drive so I could have yet another document storage location (to be really safe--especially since I still don't trust that cloud).

So now, instead of a computer that froze every few minutes I have a computer that is working well and I can concentrate on typing my end-of-term paper and not worrying that the computer will shut down.

Raymond was here about 90-105 minutes and the fee was very reasonable-- money well spent for what I got in return. 

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