Get matched with top window repair pros in West Friendship, MD

"Bottom Line: This is the first time we have used this company, and they did excellent work for a reasonable price, and more importantly, built a huge amount of trust with the customer. Communication: Scheduling the initial estimate was easy, but the back-and-forth communication required to finalize the many detailed options was a bit slow; however, the owner Scott Halle interceded and timely communication continued throughout the rest of the process. Scoping Work: This is where Zen Windows really excels, primarily because of the vast knowledge of James Bond. We wanted to replace the single door with side transoms with something that would maximize the opening space. James expertly walked us through the options with cost and wall modification comparisons. In addition, the header above the current door was swelling and pinning the door, and James evaluated the issue, likely water seeping down from an unflashed deck, and provided peace of mind his guys could fix it on site during installation. Quality of Work: Frankly, 75-80% of contractors fail here for three primary reasons: a horrible handoff from the product specialist to the onsite project foreman, project foreman and workers making assumptions about details vice asking the customer, and lack of quality detailed work. The foreman excelled in these areas ensuring we were on the same page for various details such as casing, caulking, and external trim. In addition, he completely replaced the rotted wood structure above and along the sides of the door and added customer-provided insulation where there were gaps. To keep the project on track, they brought in another expert worker and management arrived to ensure the quality of work was high. The end product was beautiful. Pricing: Price was the best of three highly ranked Angie’s List companies. Zen Windows’ expertise, willingness to explain the details of the project, timely communication, and excellent work took the hassle out of this project."

"Mr. Cooper was incredibly responsive to my request for a patio screen door repair. He was friendly, knowledgeable, and kept us informed throughout the process. The repair he performed on our screen door was EXCEPTIONAL and was promptly completed. I highly recommend him to anyone seeking a reliable and experienced window/door professional. I?ll definitely reach out to him again if I ever need another project."

Family owned business since 2015, licensed and insured.\nEither RESIDENTIAL OR COMMERCIAL Glass window&doors and sliding door repair , shower doors frameless or storefront installation and glass replacement , screens, mirrors or even table tops...\nDC glass technicians are available and on call 24/7 to provide you with assistance and help.\nThe glass we fit always conforms to the very latest American standards for energy and safety..\nOur mission is your full satisfaction.\nWhen glass , just give us a call

"Very pleased. First, Joseph gave good advice regarding the repairs - an approach I hadn't thought of. Work was done to my satisfaction. He was on time, cleaned up as he went and was very professional and pleasant to work with. Have hired for another job."

"Thomas M was an excellent technician and did great work fixing all the basement windows around the house. These windows are difficult to find a replacement but he was able to repair and repaint them. The other technician was Pablo He worked on caulking all the windows around the house and he did some filling work on the garage sliding doors You did a good job, but Pablo left his trash around and didn’t pick up after himself so Thomas M and I did that on the third day. It took three days total, but it was two men for two days and one man for a 3/4 of a day actually. Although I’ll probably get charged for a full day, since it went past noon. The labor portion is the most expensive and a little higher than I initially anticipated. So, I was hoping for a quicker turnaround, but overall quality work was completed. I would highly recommend Thomas M as a technician to do future work. He’s very knowledgeable, friendly and does a great job. I would hire again but include more details in the contract language."

"I had windows installed and that went well. I also had repair of siding and that went well except a large portion of my front lawn was destroyed and no efforts made to offer to repair it. That was disappointing. Gutters were installed and that went well."

"The representative Keith, that came to my house to inspect the repairs needed to the roof was very professional and informative. He pointed out the problems to me that we could see from the street. They were able to do the repairs a day ahead of schedule. They were affordable, professional, quick, and very neat and clean. I would highly recommend this company."

"i hired them to replace approximately 32 double hung windows. the price was as good as any and i was in no mood to haggle. the process was very clearly spelled out and the prep that i would have to do was, as well. there were a few snags with them getting the windows (due to supply chain issues that everyone was having) so the dates changed, but i was involved in those changes. when they did start, they got most of the work done on the first day and came back to finish the next day. a few things went wrong, a window was broken, another had a scratch, and many of the windows were over-caulked to the point of being awful looking. the broken window was addressed even before i brought it up, as was the crack. when i told them about the caulking they sent someone the very next day and told me the installation crew had used the wrong caulk (outside caulk) and that they would be back to fix it. they did.... there were a few more windows after that i saw too much caulking on, and they've come out to redo those, too. All in all, their service is amazing. there were so many people involved who deserve a shout out, but i can't recall their names. my team leader or manager was Michael and he was a gem. i wouldn't say the product i bought is the best; the corners aren't perfect and the glass fogs up (i'll let Presidential know when i have a minute), but the windows work great and they look exactly like what i wanted. i was so thrilled with them, that i ordered a replacement for my front door with sidelights and transom! the price was comparable and i already knew what kind of service i was going to get. And i did!"

"Excellent job in installing windows and bow window at my lovely home. It looks beautiful and we are very happy with the results. Thanks"

"I have to say that Matt, Dave and Rich were amazing! They were professional, friendly and cleaned up after themselves! I will tell anyone I know looking for windows to call Rite Window for sure. Happy customer Darlene"