Get matched with top window repair pros in West Friendship, MD

"Bottom Line: This is the first time we have used this company, and they did excellent work for a reasonable price, and more importantly, built a huge amount of trust with the customer. Communication: Scheduling the initial estimate was easy, but the back-and-forth communication required to finalize the many detailed options was a bit slow; however, the owner Scott Halle interceded and timely communication continued throughout the rest of the process. Scoping Work: This is where Zen Windows really excels, primarily because of the vast knowledge of James Bond. We wanted to replace the single door with side transoms with something that would maximize the opening space. James expertly walked us through the options with cost and wall modification comparisons. In addition, the header above the current door was swelling and pinning the door, and James evaluated the issue, likely water seeping down from an unflashed deck, and provided peace of mind his guys could fix it on site during installation. Quality of Work: Frankly, 75-80% of contractors fail here for three primary reasons: a horrible handoff from the product specialist to the onsite project foreman, project foreman and workers making assumptions about details vice asking the customer, and lack of quality detailed work. The foreman excelled in these areas ensuring we were on the same page for various details such as casing, caulking, and external trim. In addition, he completely replaced the rotted wood structure above and along the sides of the door and added customer-provided insulation where there were gaps. To keep the project on track, they brought in another expert worker and management arrived to ensure the quality of work was high. The end product was beautiful. Pricing: Price was the best of three highly ranked Angie’s List companies. Zen Windows’ expertise, willingness to explain the details of the project, timely communication, and excellent work took the hassle out of this project."

"The category is not there that I need to select from, it was a sliding patio glass door that had shattered but didnâ Â Â t fall out. Long story short after he measured, sent me an estimate; we kept in touch when it would be in; we connected with a date to install; he was very professional, cleaned up behind himself. I will recommend him to anyone that has a sliding glass door or a window issue that is his specialty very reasonable on price. There was no rush to get it done on my part he kept me abreast because of the pandemic, things were backed up. I was fine with that. Thank you Mr. Cooper"

Family owned business since 2015, licensed and insured.\nEither RESIDENTIAL OR COMMERCIAL Glass window&doors and sliding door repair , shower doors frameless or storefront installation and glass replacement , screens, mirrors or even table tops...\nDC glass technicians are available and on call 24/7 to provide you with assistance and help.\nThe glass we fit always conforms to the very latest American standards for energy and safety..\nOur mission is your full satisfaction.\nWhen glass , just give us a call

"Very pleased. First, Joseph gave good advice regarding the repairs - an approach I hadn't thought of. Work was done to my satisfaction. He was on time, cleaned up as he went and was very professional and pleasant to work with. Have hired for another job."

"Thomas M was an excellent technician and did great work fixing all the basement windows around the house. These windows are difficult to find a replacement but he was able to repair and repaint them. The other technician was Pablo He worked on caulking all the windows around the house and he did some filling work on the garage sliding doors You did a good job, but Pablo left his trash around and didn’t pick up after himself so Thomas M and I did that on the third day. It took three days total, but it was two men for two days and one man for a 3/4 of a day actually. Although I’ll probably get charged for a full day, since it went past noon. The labor portion is the most expensive and a little higher than I initially anticipated. So, I was hoping for a quicker turnaround, but overall quality work was completed. I would highly recommend Thomas M as a technician to do future work. He’s very knowledgeable, friendly and does a great job. I would hire again but include more details in the contract language."

"I had windows installed and that went well. I also had repair of siding and that went well except a large portion of my front lawn was destroyed and no efforts made to offer to repair it. That was disappointing. Gutters were installed and that went well."

"Supply chain crisis or not, we eventually got our beautiful window replaced and are so thankful to have it installed before the end of the year and the coldest months. Once our window found its way to Maryland, Horace and team got it to our house and installed within days during a holiday week."

"Every thing went well, Jake Tryder helped fix our minor issues, highly recommend for all people needing windows"

"Excellent job in installing windows and bow window at my lovely home. It looks beautiful and we are very happy with the results. Thanks"

"I have to say that Matt, Dave and Rich were amazing! They were professional, friendly and cleaned up after themselves! I will tell anyone I know looking for windows to call Rite Window for sure. Happy customer Darlene"