Get matched with top faucets, fixtures and pipes repair or replacers in West-medford, MA

"I went to turn on our heating system and it wouldn't turn on. I also noticed there was water dripping from a heater pipe. I called Platinum and Robert responded to my call within the half hour. We scheduled a time for him to come the next day and he was able to fix the heater quickly. As our system is pretty old, he also took the time to discuss options for potentially replacing it and also showing me different parts on the system that might need to be replaced if we didn't want a new system. He also looked at another plumbing project I was thinking about while he was there. About 15 minutes after he left, I realized I had forgotten to mentioned the dripping pipe. I called him to ask if I should be concerned. He immediately turned around, came and assessed the problem, and fixed it with no additional cost. I would highly recommend and plan on using Platinum for any future plumbing needs."

"Mike was superb. The job required perseverance and Mike's never give up attitude paid off while working on my old house. The odyssey began when Mike tried to install the faucet I purchased. It did not fit. He went to a trade supple house in search of another that also did not fit. He was instrumental in getting the showroom to take the wrong one back, and recommended a helpful sales person who helped me buy an appropriate one. On the next visit we discovered that the holes were not drilled correctly, so the new faucet would not fit. Mike installed an inexpensive one for us to use until he could buy a special drill bit for cutting granite. Mike deftly enlarged the mounting hole, which was no small feat given the counter/sing/backsplash setup. He did so without damaging anything or creating a mess. He's also very personable and comfortable to be around and in the house. highly recommended."

"In late June of 2023, Neo and his apprentice replaced our water heater. Neo did charge slightly more than Google reported as the average price in our geographic area. However, "you get what you pay for." Neo was diligent, friendly, efficient, and knowledgeable. Neo responded promptly to all telephone calls and text messages. There was no drama with Neo. Neo was a consummate professional. We would definitely recommend S&S Piping and Heat. When we experienced a runaway faucet and a broken shut-off valve in the spring of 2024, Neo was quick to respond. Our over-engineered faucet required more than the replacement of a simple washer. In a professional manner, Neo repaired the faucet, replaced the valve, and corrected a related water-pressure problem. As usual, Neo offered good, solid communications. Yet again, we would definitely recommend S&S Piping and Heat."

"A really good experience. Our bathroom faucet was not working. We contacted many plumbers who had a long wait period. Petros called back right away and had me take photos of the faucet. He said that instread of calling him in for a simple repair, he could walk me through doing it myself! Amazing! We will certainly be using P Floros for all future plumbing needs."

"This is my sixth time using the service from Andrew at Local Plumbing and Heating. He is quickly available, efficient and thoughtful. He is trustworthy: I know he will take care of everything I asked for and thinking ahead for great ideas. I used his service for major home projects and I strongly recommend him for everything: from water heater tank replacement to gas lines installations."

"Matt responded quickly to my request for help and was able to find and fix my problem quickly. I will definitely reach out again if I need any plumbing help in the future!"

"I can't praise Angel's work enough. He replaced two bathroom toilets. a faucet, and shut-off valves for me. He is very neat and precise and explained exactly what he was doing and why. There were some surprises once he began the project, but he handled them and didn't charge extra. His prices are reasonable and he even cleaned the area once he was finished. He brought along all the parts he thought he might need. I've hired plumbers in the past who didn't have the correct replacement part and I had to pay extra while they left to pick it up. Angel came prepared to get the job done in minimum time. He also recommended a great brand of faucet when I asked. My new bathroom faucet operates so smoothly - like a hot knife through butter. I couldn't be more pleased!"

"I had the pleasant experience of having Mike repair my shower fixture. He was very polite as well as professional. He did a fantastic job and if it were not for Mike keen eye, my living room ceiling could have been damaged due to the leak he had found behind the fixture he had replaced. He is an asset to your company, don't let him slip through your hands. Thank you again Mike !!!!"

"Ryan did a great job. Was very responsive to my request. Showed up on time and clearly went over the work and cost. He treated my house like it was his own home and did an excellent job fixing our leak and replacing our faucet. He also gave me some advice and helped me with our dehumidifier, which was a nice bonus. Thank you Ryan!"

"Shawn was great, very experienced and did a great job. Not having a quote before hand hurts when faced with the cost at the end, but compare to others, both Tony and Shawn were timely, and provided honest advice. Instead or replacing entire water pipes in my house, they added valve that controls water pressure intake attached to our new washing machine, which was rattling the entire house without the valve. Shawn also replaced all knobs and water filter in main water pipe and replaced them with lead free bolt handles. Awesome job overall ð"