Get matched with top chimney cap installers and replacers in West Townsend, MA

"Chimney Chap did an excellent job replacing the termination cap on my Vermont Castings gas stove at a reasonable cost. The two technicians who performed the work were very professional and worked hard to overcome some unforeseen installation difficulties. From my initial e-mail to the installation of the cap, Chimney Chap was very responsive. Meanwhile, some other companies I contacted were unresponsive and less interested in performing a small installation project. I will surely contact Chimney Chap, Inc. in the future if I experience any problems with my gas stove."

"Fast, responsive, and left us very satisfied. Lynn was extremely helpful and explained the whole process. Sean was wonderful to work with and also extremely patient. He explained everything (sometimes twice) so we could understand. They were honest, up front, and were able to fix the flue liner and install flashing same day (yes, I learned new words today!). Everything they installed in under warranty with a service guarantee. We will definitely be using them for future chimney cleaning. Loved the inspection report with the pictures as well! Big plus!"

"My wife and I hired Jason approximately two years ago to repoint our chimney and replace some bricks that he assessed as problematic before adding a screen porch onto our house (the chimney runs through the porch). This is not an inexpensive job. We also brought Jason back to add new lead flashing to the chimney when the porch was being built. After the screen porch was added, we noticed several leaks in the porch roof coming from the chimney area. We originally thought the leaks were due to a step-flashing issue. The contractor who built the porch was extremely responsive and assessed the roof and step-flashing and was unable to determine a leak due to a roofing issue. As the screen porch made it easier to access the upper part of the chimney, I went up on the roof and it was evident that Jason missed repointing several joints and despite sealing the chimney we had moss growing out of many joints. We subsequently noticed the roof on the older part of our house was failing and we ended up doing an entire roof replacement. Before the new roof, we had Jason come back out to fix some of the joints he missed. He was extremely difficult to get in touch with. We had to get in touch with him through the contractor who built the screen porch. He promised to come back and seal those joints which he never did. After the new roof, new ice and water, and new step-flashing around the chimney, we still had the leaks. The new roofer ran several hose tests and determined we had a problem with the chimney. After reinspecting, it was obvious that many joints still lacked sufficient mortar repair. We have kept Jason informed throughout the process, but he never returns our e-mails and is completely unresponsive. I spent hours on the roof myself sealing joints, adding mortar, and then resealing the entire chimney. The chimney has not leaked again since my work. Here are Jason’s own written words that he has not honored, “Yes I garuntee (sic) all my work with a ten year warranty. And again the estimate is as if I were approaching my own home so the idea is you don’t need to worry about your chimney again other than cleaning the flues.” In short, we trusted Jason with an expensive job and when we had an issue, he was entirely unresponsive. We even gave Jason an opportunity to respond to this review before posting. He did not respond. We are giving Jason three stars to be fair as we believe he did a relatively good job on the lower portion of our chimney. Moreover, our situation seemed to be a difficult situation to assess. However, our experience is that Jason will not respond if you have an issue, and the upper portion of our chimney was poorly done. Additionally, as the expert, it was Jason’s job to properly assess our chimney. We should not have had to do any of the work ourselves (or paid for additional materials), and Jason should have given the same level of detail to the upper third of our chimney as the lower third. It is worth noting that Jason was very good at communicating when he was bidding the job and throughout the job. If you hire Jason and have a problem with his work, you should likely not expect a response or remedy from him."

"They were very friendly and did a good job. Actually, he could have cleaned a second chimney flute, but he checked it out and said it was very clean and nothing was needed."

"They installed a stainless-steel chimney cap. His pricing beat every other chimney company, and the installation came out perfect! I will defenitly call them again."

"Tony did a fantastic job. He arrived when he said he would. He knew just what to do to support the front entrance roof while replacing each column. He completed the installation and clean-up in about 3 hours. I definitely would hire AJF Construction for my next project."

"Overall everything went well, but I found it difficult to schedule the second appointment for the installation of the cap.  It kept being rescheduled.
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"I needed 2 dryer vents cleaned - one on the 2nd floor and a vent cap replaced (also on the 2nd floor). All the companies I initially contacted would not do the job for a variety of reason. Superior did all the work I needed plus replaced the dryer hose on one unit (which we had not discussed). Additionally, I had purchased a vent cap but it did not fit. Superior had one on the truck which did fit and they got the job done! Excellent service!"

"It went great, and we hired them to perform additional maintenance for our chimney as well as others in our building. Everyone was very pleased with the service, warranty, and price.
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"After the work was completed, I began experiencing significant ice dam, and leaking not previously experienced. The company returned to my house two additional times to examine the situation and claim no responsibility. Over one month ago, the owner came out personally to examine the premises, and I appreciated his invovement. He pointed out several things that were wrong with my roofing system including soffet venting, and cheek wall flashing. He denied any responsibility on the leaking sky lights which I was told at sale he guaranteed! He further pointed out a failing gutter system as my problem, I asked why he never properly recommended soffet venting and flashing at the time of installation. He had no credible response and said he would get back to me. I never heard back. Since that time, I have had a town building inspector, licensed home inspector, several contractors and the shingle manufacturer out to my home. They have all unanimously concurred that Superior Roofing improperly installed my sun roof flashing, cheek wall flashing and water and ice shield. The shingle manufacturer has advised that Superior Roofing failed to properly install a roof venting system which can in affect void the expensive warranty I purcahsed. The owner of Superior correctly identified that my gutters were problematic, but all agree that my current leaking issues are not due the gutter system. While the company appears to be professional, I think I got a bad crew and the owner of the company is to busy making excuses to do the right thing. This is sad, as I had been willing to give them the opportunity to correct the problems."