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"They did a great job installing a new hot water heater in 2015. In 2021, I noticed water at the base of the tank (possibly a problem with the drain valve). I filled out the online service request form but did not hear back. In the past three weeks, I have called the service line, and cell phone number listed on their profile several times. I was able to leave a message once (approximately two weeks ago). All other times the voice mailboxes have been full. I have not received any response to the online service request form, nor the phone message I left. It is disappointing and frustrating to spend 1k on a hot water heater, but then simply not to be able to reach anyone or get a callback. If the business is shuttered or overwhelmed for any reason, it would be professional and appropriate to post a message to that effect, at the very least."

"Job date is in the future."

"great work, was on time "

"The installation of my new water heater was done the same day, and the work was done quickly and the install crew was excellent. I spoke with Jeff from Affordable Water Heaters and he was very understanding and knowledgeable, and gave me a great price on a new water heater. I am very pleased with the service, and would highly recommend this business to anyone. I would definitely hire them again, if needed in the future."

"I had an issue with this company at the start of the project, the owner went out of his way to completely rectify the situation and make sure I was satisfied. He went beyond what he needed to do to fix the issue and was genuinely concerned for me as a customer. I can not fully express how happy I am with how fast, everything was resolved. That being said the work has exceeded my expectations. The workers did an excellent, professional and complete job. I would highly recommend them for any home projects you have."

"Very professional company that exceeded our expectations!"

"Very quality work"

"Very well, all problems that came up (and renos always have problems) were brought to my attention and fixed immediately."

"Marsh contracting came in and took our 50+ year old bathroom and made it into a great, functional space. I wish I could explain the awfulness of the "before" situation they were facing. Tile and plaster 3 inches thick; square, heavy bathtub that need to be removed; galvanized steel pipes with years of corrosion blocking water flow. They had great suggestions for improvements and helped us stay within our budget while still taking care of the things that needed to be done. They were prompt and worked quickly; the only hiccup was on our side with a delivery issue, and they were able to work around it and keep the project rolling. Bob and his team were upfront with us on everything, and I felt that I had a clear idea of how the project was moving along, next steps, and the timeline for completion. Communication was never an issue, whether via email, phone, or text. And my super picky Father in Law has even complemented the great tile work!"

"We contracted with Ace to remodel our kitchen, a full bath, and half of another full bath. We started in Spring 2021, and the work was completed in July 2022. Our kitchen is in the middle of our house, and we have to walk through it to get to our finished basement and garage. We chose Ace based on research on Angi.com and based on good reviews on sites such as Google.com. Pros: - Sales process went very smoothly - Staff is friendly, particularly Will and Wendy - Final building inspection passed - Work is done - Received credits for work we did ourselves Cons: - Kitchen and two bathrooms took over 1 year start to finish - Kitchen in our house was unusable for over 6 months - Instead of a pro team from Ace, we got one guy and a series of third party contractors from Dan Wood - Multiple kitchen appliances installed incorrectly and dangerously - Charges were over $10,000 more than quoted because we chose to use building permits - charge was for licensed electricians and plumbers which Ace doesn't normally use - We ended up doing some of the work because we were so frustrated and wanted to get the job done and get Ace out of our home - Some work was not done according to the agreement such as venting stove/microwave to outside - Premium dimmable under-cabinet lighting was replaced with cheap LED tapes with no mention until we found it and complained - Items needed were not present on more than one occasion despite a physical inventory taken by Ace to confirm everything was delivered - When a bathroom cabinet was found to be the wrong size (due to ordering, not measuring) the owner asked the contractor to "just make it work" - he couldn't because it was too large and blocked the door and it had to be reordered - Final details were terrible - missing paint, missing trim, large gaps filled with silicone, etc. - Every delay had an excuse - we heard them all, and some of them twice - Job site was always messy and sometimes dangerous - open paint cans, sharp items left on the floor, spilled paint/grout/mud, live electrical left out, etc. - Kitchen appliances were ordered early and arrived in November 2021 so they would be ready to install - they didn't get installed until June 2022 - the new refrigerator sat unused in our living room for over 6 months - Calling for updates and scheduling was useless - Wendy was friendly, but rarely knew anything that was happening or supposed to happen - There are too many more cons to list - I don't have the energy to document them all"