Get matched with top tankless water heater repair pros in Willis, MI

"Reliable service and friendly staff"

"Matthew Tacia has been the only plumber we have used for many years. At each job he has been professional, kind, and his quality standards are always excellent. He takes the time to make sure it?s done right. At the end of each job he always does a great job of cleaning up as well. We look forward to having him take care of our plumbing needs for many years to come."

"Donald was amazing. They showed up early, did the inspection, explained to me in detail of the job and the reason for the trouble. Fixed it quickly. And I think the price was very fair. It was. 50 gallon water heater replacement. Would highly recommend them."

Benjamin Franklin Plumbing of Ann Arbor is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business. \n

"I felt that the extra fee was excessive. Other Carrier installers contacted me and agreed to perform the repair for the amount Carrier reimbursed them, with no extra cost to me."

"Was a customer for several years and took advantage of the maintenance program they offered. I had a fair amount of work done and they were always prompt and efficient, though quite pricey. One minor issue with a repair was addressed without delay. When they were last out (2016), I was told the maintenance contracts were being revised. I requested that info be sent when available, but never received anything. I have since contacted them by leaving a phone message and have also sent two requests via their website. I have never received a response. While scheduling service was never an issue, this lack of contact is why I gave an 'D' on responsiveness."

"We called them on Monday morning and they worked us in to get it done the same day.  They installed the hot water heater in a timely manner, and did a great job.  Very professional and helpful!  Would definitely use again."

"Started with brand of furnace, asked what I had done to attempt to fix the problem.  (It was then that I realized how 'ignorant' I really am.)  She recommended I check the circuit breaker.  Never occurred to me to check since I had electricity on the first and second floors.  Got a bit suspicious when the stairwell light to the basement didn't come on.  So, I got a flashlight and checked the breaker.  Turned it off and then on again.  And ... low and behold, the furnace came on.  (guess who was Very Embarrassed)   We went on to chat a bit to make sure it was going to stay on.  She was very pleasant and understanding.  I inquired about replacing my furnace humidifier and she gave me information as well as cost.  A bit pricey, but I'm fairly confident I will call back and schedule to have them install one.
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"Excellent quality of service, easy to work with, knowledgeable. Would recommend highly for any plumbing project. I have worked with them on two different homes!"

"Travis does amazing work! Glad to have my plumbing again."