Get matched with top water heater repair or service pros in Wilsons Mills, NC

"I was very impressed with Mr. Chris Massey! I placed a call to him at about 9:10 in the morning to request a quote for a hot water heater replacement. I received his voicemail; however, within only 20 minutes he called me back and was apologetic for missing the original call. I could sense at that point that he was a sincere individual. I explained to him that my electric water heating unit was located in my crawlspace. I also provided him with the dimensions of the tank and its accessibility in said crawlspace. He responded as if he had completed these type of projects countless times in the past. Without even looking at it he gave me a quote right there over the phone. After doing some research I knew that it was a very reasonable one so accepted it immediately. He then told me that he could pick up a new unit and be at my house by around noon. He was actually pulling into my driveway before 11:00 AM. He finished the whole removal/installation process in under two hours and filled me in on everything that he did. He was intelligent, personable and quick. I'd give him 7 stars if I could. This gentleman is truly a class act!"

"Good.. Repaired within one hour..great job .."

"Repair person didn’t have the parts but came back the next morning with the parts and completed the job to our satisfaction."

"Plumber was professional and thorough. He cleared the pipes and ran the washer several times afterwards to ensure that there was no more leaks."

"Excellent customer service. Jeremy and his company are trustworthy and dependable. I highly recommend."

"Andrew did an outstanding job. Customer Service was excellent. I will definitely hire him for any future plumbing needs. Will recommend him to family and friends."

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"Never returned three calls after leaving message on 11/11/2013, 11/13/2013, and 11/21/2013, that we needed either a new hot water heater or tankless hot water system installed.

Update: return phone call on 11/22/2013-- see note above. This resulted in a change to my evaluation from F to C overall.
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"Tim was outstanding. He called before arriving. He took a look at our system and made the necessary repairs. He also provided general maintenance to our water treatment system. Tim quickly assessed the problems and was very professional throughout the time he was here. I highly recommend this company for water treatment needs."