Get matched with top water heater repair or service pros in Winchester, MA

"In late June of 2023, Neo and his apprentice replaced our water heater. Neo did charge slightly more than Google reported as the average price in our geographic area. However, "you get what you pay for." Neo was diligent, friendly, efficient, and knowledgeable. Neo responded promptly to all telephone calls and text messages. There was no drama with Neo. Neo was a consummate professional. We would definitely recommend S&S Piping and Heat. When we experienced a runaway faucet and a broken shut-off valve in the spring of 2024, Neo was quick to respond. Our over-engineered faucet required more than the replacement of a simple washer. In a professional manner, Neo repaired the faucet, replaced the valve, and corrected a related water-pressure problem. As usual, Neo offered good, solid communications. Yet again, we would definitely recommend S&S Piping and Heat."

"Top notch; this will be my â go to â plumbing and heating service from now on... best Iâ ve seen in years !"

"Water heater installed within two hours, with some hiccups in between."

"What a great guy! The furnace and the water heater went out at the same time. I was freezing! It was all sorted out the same day. Angel was able to remove my old water heater with a new one. I plan on hiring him again, Thanks, youâ re an Angel!"

"Mr. Floros worked with my schedule on a short timeline to replace our water heater. He professionally negotiated with me about how to get the job done approximately the way that I wanted while still meeting local code. When the job was completed, he cleaned up and took away the old unit. The price was a great value considering the work done."

"Highly satisfied AGAIN in a second job with Mouradian (hot water heater earlier). This time was a replacement of leaking cast iron sink waste pipe imbedded in the wall/floor between two condo unit bathrooms. Eric Mouradian is very no-nonsense, fast in his estimates, and reasonable in his pricing. The plumber who did the job, Rich, was excellent: friendly, efficient, and clear about what was going on. He understood immediately that his first instinct, to open up the ceiling and wall of the downstairs bathroom should be avoided if possible, to limit wall repairs to one bathroom instead of two. And he then quickly figured out how to do it and did it. The cost was considerably less than the quote of a competitor, who misdiagnosed the problem at first, refused to put his quote in writing, and showed no interest in keeping wall damage to a minimum. No comparison."

"On a Friday night, our boiler shut down. We reset it and eventually, it started working on its own, but we called Jeff and left a message, because who knew whether it would stop working again. We didn't indicate that it was urgent--since we had heat at the time that we left the message--but Jeff called back shortly after we left the message anyway. He said that he'd be in our area and would take a look at the boiler the next afternoon (a Saturday). That turned out to be a good thing, since the problem recurred a couple of times overnight. And then, when it became apparent that the boiler was shutting down constantly and our problem needed to be fixed right away, he went to complete his other scheduled jobs, and then came back to our house and stayed until almost 8pm on a Saturday night to repair our boiler. The price was very reasonable too! On top of that, it's not as though we were regular customers. He never heard of us before, and yet he went waaay out of his way to accommodate us. On a scale of 1 to 10, we'd give him a 14. He's going to get all of our business from now on, and he should get yours too!"

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I called Kris U. in a panic because an unethical contractor had totally messed up our very expensive HVAC system, and the condensers had been sitting unconnected for 18 months! Called Sila, they had no idea what to do. Called Kris and he sent in Gregg H. to reconnect everything, drain the condensers and recharge them again. He did a great job and it turned out we did not have to buy new condensers -- hooray!

I highly recommend this company, since no one else was willing or had the inclination to tackle this.

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"Spoke with Rob via phone, and scheduled a visit. Rob appeared 10 mins early, and telephoned prior. Quickly identified an issue with the automatic water feed not being fed, vs recommending replacement of a working part. Replaced sight glass and flushed system. Replaced the entire water gauge system on secondary system. Cost was reasonable, work performed proficient, parts used seemingly high quality. Rob is very sociable and able to hold a conversation whilst performing work as well. Would highly recommend."

"Excellent. The serviceman arrived on time, was knowledgable. He explained what he was doing. He went right to work and completed his work in an appropriate amount of time. Very pleased with their work. Already set up an appointment for the fall heater tuneup!"