Get matched with top sump pump repair or replacers in Winchester, VA

"They did great!"

"none"

"Best electrical work I've experienced in the DMV."

"Job completed on time."

"ccc match"

"My experience with Copper Fox was absolutely terrible. The sales representative, Harold, assured me the project was 2-3 weeks. We started the project in early May. Copper Fox was very gracious and took a two hour lunch break instead of a one hour lunch break everyday so that my son could sleep. I knew that this accommodation would likely make the project take a little longer, but would only affect the loud portion of construction which was framing and some of the screwing during the installation of drywall. Copper Fox did not finish the project until the end of September because they failed to order materials in a timely manner. On top of the project delay the workmanship was extremely shoddy and they failed to communicate with me in a timely manner. Their "project manager" barely came to site and didn't show up for the final inspection I had to handle it myself. I am happy to share my contract and all email correspondence."

We specialize in basement waterproofing, foundation services and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!

"Their inspections are thorough, and they are very skilled when something needs fixing. Also, all of their team are friendly and terrific to work with."

"I was a loyal customer of Hoffacker's for 30 years and had been very satisfied. Unfortunately, my latest experience with the Hoffacker's team was horrible and I won't use their services going forward. The technicians were great. But the pricing ($450 for 40 minutes of service in my home) seemed very high. When I called to request a clarification for the charge, the service manager was rude, disrespectful and did not follow up when he promised to do so. On my third call back to discuss the issue with him, he rudely told me that the company does not want me as a customer and would take me off their customer list. I have never experienced anything like this in any customer service encounter (on any front). Rude. Disrespectful. Horrible customer service. Especially to a loyal, 30 year customer. I won't be giving them business going forward. And would never recommend them to any of my friends."

"This is not a normal review, since Basement Masters didn't actually work on our house. We called them because of moisture in our basement walls. They came out, and determined that the problems were of a different nature than what they do and required the services of a carpenter to fix a faulty deck. They very easily could have sold us on a bunch of work that wouldn't have solved the issue, but instead gave us an honest assessment. They are honest, ethical, and won't take advantage of you. That was truly refreshing, and shows the kind of people they are. Call them!"