Get matched with top wood stairs and railings installers and replacers in Winchester, VA

"Out of the four companies we talked with for the construction of a roof over our deck, we choose Stoneridge. We found them easy to work with plus they answered all our questions and offered plans for what we wanted and at a price we could afford. Their attitude and professionalism has been great. I will update my review when the work is completed but I have no doubt things will go well."

"Marshall’s crew built our deck in one day and we couldn’t be more happy. They do quality work and have a very hard working crew (even in the overwhelming heat)."

"They have always done a top notch, professional job and have performed on time and within the estimated costs. I have no qualms about recommending them for almost any type of work in the house. This work took place as a number of separate tasks over a two to three year period and they consistently performed high quality work at a reasonable cost."

"Mike and his son, Ray, run a good family business.  I have found them helpful, responsive and trustworthy in their recommendations about what I need to do vs. can save money on. I really appreciated that Mike called me on a Sunday to provide advice on purchasing a good quality toilet (from Home Depot, so he had no incentive to steer me one way or the other), which his son Ray installed the next day.  Both Mike and Ray take the time to explain the services they are providing AND they give new home-owners good tips on repairs we can do ourselves - which cuts into their business but makes me very willing to call back when I really need help.  I did have one service that needed a follow-up appointment because something didn't quite work right (hot water wasn't flowing properly to the newly installed shower head), but I appreciated that Ray came back out the next business day and fixed the issue free of charge.
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"I am a senior with a background in construction.  After reviewing many contractors and speaking with some of them, I immediately knew I hit the jackpot when I spoke to Danny.
 
1.  He knew exactly what I needed and wanted done when I first spoke to him.  This entailed the replacement, repair, and installation of the items listed above with attention to quality in materials, prevention of future problems, a fair price, and a commitment to starting and showing up once the job was initiated.  Danny exceeded every expectation in these regards!
2.  I silently knew in advance manufacturers, quality and cost of exterior doors (including the french door), storm doors, door locks and deadbolts, leak-proof door sills for 6 inch exterior walls and a leak-proof barrier on the bottom of the door frames.  Without knowing of my preferences, Danny suggested the identical manufacturers and materials I had in mind.  At this juncture, we met and I hired Danny to perform the work.
3.  I am beyond pleased with the outcome of Danny's effort on this project.  As an example of his integrity, he asked me to trust him in the design and installation of an exterior octagonal window in a bathroom.  My wife and I were literally blown away with a handcrafted symmetrical waterproof tunnel and inside wall frame he created - more akin to an artistic piece than a window.
4. Inside work was always minimally invasive using tarps and soft shoes rather than work boots.  Outside and inside cleanup at the end of each work day was respectfully performed leaving no mess.
I would recommend Danny to anyone requiring any kind of interior or exterior installation, modification, or repair as I have seen firsthand examples of his experience, skills, and personal and business ethics.  In fact, Danny is presently working on costs to replace our roof."

"We chose Suncrest based on good reviews on Angie's List and a good feeling we had during our initial meetings with John. Their price, while not the lowest, seemed fair and transparent. Now that we are 1 month past completion, we are happy with the final product, but the experience of working with Suncrest was pretty unpleasant and we would never work with them again.
The project was supposed to take 4 months and it took 6 months. I understand that delays happen, but they were almost never communicated to us. The crew just wouldn't show up, often for a week at a time. John (owner) and Bryan (foreman) seemed to have no idea what was going on with the other person, and we had an extremely difficult time getting them to call us back. Bryan rarely communicated our change requests to his crew on the ground, so work would have to be redone, or was delayed further while we worked this out. Suncrest also had bad relationships with many of their sub-contractors. The work done by some of them was sub-par. For example - the new AC unit was poorly installed and flooded the living room floor. It was very hard to get the HVAC sub to fix this, since they wouldn't return John's calls for a week.
Bryan was supposed to be the foreman, but I felt like we had to nit pick every little details or Bryan would do things in an easy, slipshod manner. For example, they would miss areas of trim painting and then request payment for finished the trim portion of the work. Or they would say the kitchen cabinets were finished, when upon closer inspection by us, several of the doors wouldn't close properly. We felt like generally they had poor attention to detail. For example, all of the existing door hinges and door knobs in our house are gold, but without asking, they installed silver hinges in all of the doors, which doesn't match the gold knobs. Not a huge deal, but when you are paying over $100K, you expect that they will think about things like this.
The only positive part of working with them was the price. Overall we came in less than $10K over the estimate, all due to upgrades and additions to the project we request midway through the work. John was very fair about the prices of the change orders and didn't try to take advantage.
So overall we are happy with the final product, although it took a lot of "harassing" John and Bryan to make things right before we would pay them. But terrible communication means that we would never use them again, nor recommend them to any friends.

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"Great experience.  Mr. Rorer came out and gave us an estimate and came back and did the repairs a couple of days later.  He found the root problem with the roof and fixed it.  The price was very reasonable.  He is an honest repairman.
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"Nelson and his team arrived sharply at 7am on the first day to start the demolition and they worked until about 5pm. I was comfortable in giving Nelson a house key so that they could come and go as they needed due to my work schedule. Nelson was very helpful in planning and design. He asked detailed questions and offered suggestions (when needed) that I had not considered. He was prompt in responding to my various emails. His estimate was much lower than a lot of the local competition (I did provide all the main materials and fixtures) and his team did a BEAUTIFUL job on my remodel. I have already gotten many compliments on the tile work in the shower. They covered eveything with plastic and laid a tarp on the carpet when they were working. He tried very hard to keep the mess to a minumum. Nelson made sure that everything was cleaned up after each day (until I told him it was fine to leave it as is since the downstairs was not beng used during the remodel). I can't wait to get the master bathroom done too and I know I will be using Nelson and Pro Builders for any other projects that come up! Nelson takes pride in his work and goes out of his way to try and please the customer. I added and/or changed my mind a couple of times both before and after we started the project. It was one of the least stressful projects I've had done so far. He even went as far as swapping out a light fixture in the adjacent bedroom at no charge. Oh and they ended up starting a week earlier then originally scheduled so my family visiting this month will get to enjoy the new bathroom now. A++"

"Don is extremely polite, knowledgeable, and completed the job in no time. The shutters look fantastic. He washed them and touched up the paint during installation. His price was very reasonable. We will be calling him for our future remodeling projects."

"I called Juan who responded quickly with an appointment in my home to give a free estimate. He took measurements, explained what needed to be done and then provided a detailed estimate. (I had received other estimates, but they were not detailed and specific.) Before work began, I realized that my baseboards were also in bad shape and inquired if they could replace them also. They gave me a reasonable price on the spot. Flavio and his crew were exceptional. They worked diligently to repair the floor and replace boards that were damaged. I am so happy not to hear the floor squeak anymore and the beauty of the refinished wood makes me smile everyday."