Get matched with top in Winsted, MN

"After 15 years in my current home, I was finally getting granite countertops. I was so excited. I went to Paramount on the advice of a friend who had used them. From the start they were very helpful. They answered any and all questions I had. I looked at multiple granite places, and I ended up selecting my granite at another business. Paramount did an excellent job coordinating the delivery of the granite to their site in a quick and efficient manner. The gentleman that came to measure our kitchen was professional and on time. Paramount allowed me to come down to the company and they put up all three slabs they were using for my kitchen and put the template of my counters, island and desktops on them. They were patient and helpful in deciding where to cut the granite to get the maximum effect I was looking for. (Lots of movement). Along the way, I made changes - edges of the granite, backsplash changes and added sinks and faucets. They patiently updated my invoice and emailed me the updates to the project within an hour every time.  I never felt they were frustrated or upset with me, and they treated me with respect. The installers were on time and professional.  They did an excellent job and I love it. I have had many compliments on them and wouldn't change a thing. Thanks!"

"They were very good, showed up when they said they would, and the representative, Luke, was very patient and explained everything and answered any questions I had. He even gave me some options for the future. I would use them again."

"After getting a bid from Cady this summer, I hired them to do some work on my house (clean gutters, install gutter covers I'd purchased and fix a piece of siding). They agreed to do the work on September 10 at 1:00 p.m. They didn't show, and they didn't return my calls over the next couple of days. I felt they wasted my time. I gave them an F rating here and moved on to look for other handyman companies. Except that finding another company turned out to be easier said than done (the ones I contacted didn't serve my area or didn't want to do work on a 2-story house or were booked for months). A week later, my contact at Cady called to apologize. He said he'd gone out of town and the people back at the office dropped the ball. He offered to do the work for a reduced fee. I hadn't hired another company and was starting to wonder if I'd find one before winter, so I agreed to hire them. Two workers showed up as promised on September 21. They did a great job and were knowledgeable and personable. My husband and I were very happy with the work, and we would hire them again.


"

"They're very professional and very good. Everything looks really well done. In other words, they really took their time and they did it properly."

"He’s been here three or four times since then. He’s actually coming back at the end of January when we’re ready for the finishing. By January, he will be doing the plumbing on our laundry. It’s our first time to use him."

"This company has treated me well, especially Mike Museus, who worked over a year (last summer and this spring) to find out why there was a fluid leak in my new AC unit. The leak didn't affect the cooling of my home so I wasn't concerned, but Mike was persistent, even to returning finally with an "expert" to help diagnose the problem. What they found was that the A-coil above the furnace was full of tiny pinholes. On the day this was to be replaced, Steve came before 9 a.m. to remove the defective A-Coil and install the new one. He worked on it all day, without lunch or a break, leaving shortly after 5 p.m. There was no charge, as it was still under warranty. With all that, he still took the time to explain to me why the replacement was so important: that the defective A-Coil could eventually leak enough to damage the furnace below it. Because he was using solder, I believe, to install the new part, he turned on the ceiling fan in the adjacent room to mitigate the fumes. My only complaint is that a few of my vinyl floor tiles were damaged/discolored by the soldering process. That part of the flooring has had water damage before and is missing a few tiles so, after a day of hard work, he may have attributed the damage to work done before. It's not a big deal; I just wish he'd have said something. I have to hand it to Steve, though; he was working by himself, which frequently required him to leave the furnace area to check the outdoor AC unit, then rush back to the indoor work. I think it might have been a two-person job. At least, an assistant could have facilitated some of the work done."

"First received an estimate in the summer months. The estimate was slightly higher than we were hoping for, but they offered us a slight discount to get into the range we had budgeted by waiting until winter to start the work, since they are not as busy in the winter. We agreed on a start date, and a week prior they called to confirm. The work started on time and progressed as expected. The only hold up during the construction came when the wrong bathtub was ordered, so they had to wait for the new one to arrive. At the end, the final inspection was not conducted, and it took several tries to reach them to ask about this. When we reached them, they seemed surprised that this was not complete, and took care of it in the next couple days. Very easy to work with. They kept very close to the original estimate - the only things that varied were major changed in the plans and agreed to by us. We are considering more work in the next couple years, and will definitely be calling Five Star."

"Found the problem and recommended a remediation expert to ride downstairs of water damage."

"He was friendly, efficient and he was great."

"They were fine. They did a nice job and we were happy with them.  It only took a short time to get the plans back from him once he came out - the plans were back in about a week."