Get matched with top chimney cap installers and replacers in Winterthur, DE

"The technician arrived late and I needed to follow up with office to make sure I had the right expectation, which I did, and then shortly after he called me to let me know he was on the way. Not really too big a deal since he was about 45 minutes later than his window. My gas fireplace was not lighting properly and the pilot light would go out periodically. At the end of last winter I shut off the gas for safety reasons. I called Chimney Cricket because of the recommendations of Angies list, they have all A's. The technician was professional and did an inspection of the situation and components, he checked the remote starter and ended up changing all batteries. The remote was not "connecting" and the fire would not start. Shortly after the fire seemed to start on its own. The technician continued to assess the situation but eventually made the assessment, because he could not determine definitively the manufacturer of the log set and the apparent randomness of the fire starting, that I should completely replace all components of the fireplace. In follow up emails he was going to check into the situation further and get back to me on some recommendations, I did not hear back after more than a week so I went to the local fireplace shop (Chadds Ford Fireside Shop) to buy a whole new set. The shop salesman really questioned me and doubted that I would need to spend 2,000+ on a complete new set up including the chimney inspections and installation. He recommended that I spend another fee for "their" guy to come and have a look. I was not at all interested in paying another inspection fee, I argued with the salesman about how a professional had already assessed everything and that his guy was going to find the same, but I relented after the owner of the shop realized through our conversation that his shop had installed this fireplace and all components just 6 years prior. So the new chimney Technician came out today and after checking everything essentially pushed a reset button on the remote receiver to re-sync the remote transmitter and receiver. Now the fireplace is working fine again, he also cleaned the components and pilot light. I'm writing this review because 1) the price was very high for the service received (The other technician who fixed my remote today was MUCH more reasonable). 2) Chimney Cricket didn't really tell me anything I didn't already know. 3) For a technician who has been in the gas log fireplace business for 30+ years I don't understand why he didn't know to try pushing the reset button. 4) He ended up fixing nothing, he did not fully follow up to give me recommendations and aside from an honest Fireplace shop owner who was more interested in getting my fireplace working vs making a new sale I would have spent 2,000+ for a new set up."

"Hands down one of the best companies in Chester County. Kevin, the owner, is a class act and couldn’t be more personable. Mike and Max inspected the chimney and explained everything very clearly. I will continue to use Chadds Ford Chimney Sweep in the future."

"I found this company here on Angies list. I read all the reviews and now I want to add mine. Bob Cowan answered my phone call immediately and came the next day. He not only re-cleaned our flue that had just been done but installed a new flue into our badly constructed chimney. Even after having to cut into our chimney 2x to get the flue to fit he stuck to his original quote. Bob (and both of his crew) were extremely professional and the kind of company you don't find too often. DON"T hesitate to call him."

"Our Roof/Chimney was damaged in severe wind. We had the brick redone and then called Bricks out to assess the liner. I was able to schedule an appointment right away and upon inspection they had noticed our brick work needed to be repaired as the previous work was not correctly done. The liner also was bent and had a small tear. They were very informative, taking the time to show and explain all aspects of what needed to be done. This company was very reliable, friendly, and professional. The Installation of the new work went quick, and they were respectful of property as well. Id highly recommend Bricks Chimney."

"I recently hired Clark Chimney and Masonry for a chimney cap and liner replacement and I'm extremely satisfied with their service. The team was prompt, professional, and efficient. They took great care in ensuring a clean work environment and thoroughly explained the process. The pricing was fair, and I appreciated their friendly customer service. I highly recommend [Chimney Service Company] for anyone in need of reliable and top-notch chimney services!"

"They did a thorough inspection and swept the chimney.  Frank was knowledgable and helpful.
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"That was fine. That was a year ago. It was good. I end up spending $500. I wasn't expecting to spend that much, because they did a bunch of other things. I wasn't even there when they came. I was only expecting to get my chimneys cleaned and then they recommended I get the caps and spent more and I guess I needed the chimney caps, as well."

"PERFECTLY....HE WAS THOROUGH AND EFFICIENT...VERY KNOWLEGABLE ABOUT A VAST VARIETY OF WOOD AND GAS STOVES...
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"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."

"On scheduled day, got a evening email telling me it was too dark to do the work so had to reschedule. Not a lot of communication, but the next date was set and everything worked out. When they arrived, the gentleman informed me they also install gutters. We agreed on a price and they came out the next week and did the job. Only took a couple of hours and they cleaned the old stuff out and hauled it away. So far, looks pretty nice."