Get matched with top chimney cap installers and replacers in Winterthur, DE

"The technician arrived late and I needed to follow up with office to make sure I had the right expectation, which I did, and then shortly after he called me to let me know he was on the way. Not really too big a deal since he was about 45 minutes later than his window. My gas fireplace was not lighting properly and the pilot light would go out periodically. At the end of last winter I shut off the gas for safety reasons. I called Chimney Cricket because of the recommendations of Angies list, they have all A's. The technician was professional and did an inspection of the situation and components, he checked the remote starter and ended up changing all batteries. The remote was not "connecting" and the fire would not start. Shortly after the fire seemed to start on its own. The technician continued to assess the situation but eventually made the assessment, because he could not determine definitively the manufacturer of the log set and the apparent randomness of the fire starting, that I should completely replace all components of the fireplace. In follow up emails he was going to check into the situation further and get back to me on some recommendations, I did not hear back after more than a week so I went to the local fireplace shop (Chadds Ford Fireside Shop) to buy a whole new set. The shop salesman really questioned me and doubted that I would need to spend 2,000+ on a complete new set up including the chimney inspections and installation. He recommended that I spend another fee for "their" guy to come and have a look. I was not at all interested in paying another inspection fee, I argued with the salesman about how a professional had already assessed everything and that his guy was going to find the same, but I relented after the owner of the shop realized through our conversation that his shop had installed this fireplace and all components just 6 years prior. So the new chimney Technician came out today and after checking everything essentially pushed a reset button on the remote receiver to re-sync the remote transmitter and receiver. Now the fireplace is working fine again, he also cleaned the components and pilot light. I'm writing this review because 1) the price was very high for the service received (The other technician who fixed my remote today was MUCH more reasonable). 2) Chimney Cricket didn't really tell me anything I didn't already know. 3) For a technician who has been in the gas log fireplace business for 30+ years I don't understand why he didn't know to try pushing the reset button. 4) He ended up fixing nothing, he did not fully follow up to give me recommendations and aside from an honest Fireplace shop owner who was more interested in getting my fireplace working vs making a new sale I would have spent 2,000+ for a new set up."

"Hands down one of the best companies in Chester County. Kevin, the owner, is a class act and couldn’t be more personable. Mike and Max inspected the chimney and explained everything very clearly. I will continue to use Chadds Ford Chimney Sweep in the future."

"I found this company here on Angies list. I read all the reviews and now I want to add mine. Bob Cowan answered my phone call immediately and came the next day. He not only re-cleaned our flue that had just been done but installed a new flue into our badly constructed chimney. Even after having to cut into our chimney 2x to get the flue to fit he stuck to his original quote. Bob (and both of his crew) were extremely professional and the kind of company you don't find too often. DON"T hesitate to call him."

"Fast, responsive service by friendly, knowledgeable employees. Great rate! Very happy with their service and will use again"

"I recently hired Clark Chimney and Masonry for a chimney cap and liner replacement and I'm extremely satisfied with their service. The team was prompt, professional, and efficient. They took great care in ensuring a clean work environment and thoroughly explained the process. The pricing was fair, and I appreciated their friendly customer service. I highly recommend [Chimney Service Company] for anyone in need of reliable and top-notch chimney services!"

"They will come back to replace the flute , very helpful joe and Brian."

"I purchased a special deal through Angieslist, $99 for chimney sweep and $200 dollar worth of masonry/Chimney repair. The crew arrived on time and were very polite. When I showed them the woodburning stove insert they both seemed confused by it, they said they weren't familiar with inserts and weren't really sure how it worked. They cleaned it out but were not able to look in the chimney because of the way it was set up. One of the gentleman told me its fine to use as long as smoke doesn't start to come in the house. Obviously. I was under the impression that people that bill themselves as chimney sweeps would be able to figure out how to check out the actual chimney.
Our house has another chimney in the rear that is not in use. There are gaps in the brick where the mortar has fallen out. I figured I'd use the $200 credit towards having them pointed. The gentleman went up on the roof and inspected the chimney. He said the chimney needed to be capped, rain was getting in and that was causing the erosion. Makes sense, during my home inspection the previous year we were told to have it done somewhere down the line. He said he would cap the chimney and seal the concrete around the chimney on the roof for an additional $200. He said there was no need to point the brickwork once the chimney is capped. The guys went on the roof for maybe 15 minutes and installed the cap and I guess seal something or other. I don't have a 40' ladder to get on the roof and actually see what they did but it couldn't have been much as they were only up there a few minutes and I didn't see them carry up any concrete. I suspect they probably used mortar sealant caulk which is fine but doesn't really equate to the price charged. My main gripe is that I paid $500 (99, 200 credit, 200 at time of service) for them to vacuum my fireplace insert and install a cap (found on home depot.com for $80) on the chimney. I get the feeling that when you buy this $99 deal they not really honoring the $200 credit. I'm no expert on this sort of thing but I don't think the work that was performed was anywhere near $500 worth. I also got the feeling they were in a bit of a hurry and that's part of the reason they didn't want to do the pointing work. 
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"Inspected chimney and made minor repair to seal area around chimney.  Repairs passed a subsequent home inspection.
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"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."

"On scheduled day, got a evening email telling me it was too dark to do the work so had to reschedule. Not a lot of communication, but the next date was set and everything worked out. When they arrived, the gentleman informed me they also install gutters. We agreed on a price and they came out the next week and did the job. Only took a couple of hours and they cleaned the old stuff out and hauled it away. So far, looks pretty nice."