Get matched with top smart home system install or service pros in Woodbridge, VA

"Good work and exceptional"

"The crew was nice, polite, clean and did great work. "

"Went very well. Installed quickly and efficently from the smoke/carbon deyectors to assisting with the nest app. Very professional."

"Firebelly Renovations began work in our home in January of 2018 for substantial restructuring of our master bath, kitchen, and creation of a mudroom/pantry that took space from the garage and extended the kitchen. The contract stipulated that it would take 60 calendar days. Our expectations were for the project to be completed in April, at the latest, given change orders and construction delays. Firebelly did not complete their work until November, 2018 -- TEN MONTHS LATER!! We ended up hiring a third- party contractor to complete remaining punch list items, as we had difficulty getting Firebelly to return. While we have a kitchen and bathroom that is substantially complete and we are now enjoying, getting to this point was a huge life disruption that took nearly a year. As the months dragged on, we observed questionable commitment to the work product, unreliable business practices, and poor project management. Examples follow: QUESTIONABLE COMMITMENT TO QUALITY WORK -The new flexible vent pipe they installed through the roof for our new dryer was so flawed in design and installation that it collapsed creating a water trap for the humid air (see photo). -Firebelly installed closet doors that block the full use of our new Elfa closet system. Drawers will not fully open (see photo). -In several areas, new walls are not straight, corners deviate from 90 degrees requiring modification to shelving that will be installed in the space, and drywall compound/tape and paint were applied in a sloppy manner (see photos). -Caulking in the kitchen and bathroom has already cracked (less than six months), the toilet has leaked, the shower has leaked, the vessel sinks in the bathroom are not securely fastened in place, the bathroom live-edge vanities have started to sag and need to be re-supported to their installed level (see photo). UNRELIABLE BUSINESS PRACTICES -Firebelly failed to pay a subcontractor plumber, resulting in a lien being placed on our home. We have requested paperwork to settle the matter with the plumber, but Firebelly has not provided it. -Change orders were started and sometimes completed prior to receiving our written approval, a contract stipulation. -They often cut short their 8am to 4pm work day. There were instances of Firebelly excusing themselves from our project for an entire week, giving reasons that did not sound credible. They lied to us about a family vacation in July (that delayed our project another week). We later found out that this was really an excuse for the owner to work on other projects. POOR PROJECT MANAGEMENT -Firebelly made numerous miscalculations on the quantity of product needed. For example, bathroom floor tiling required three separate trips to the store, each time to order more based upon their calculations. Yet, when we returned in August from an overseas trip, we were informed that the tile design was not completed as planned as they did not have enough tile!! -Based on their calculations, we over purchased special-order tile and could not return it, costing us over $200. Another tile store had to make an exception to their return policy because we had exceeded their six-month limit for returns - otherwise, this would have cost us several hundred dollars. -Items, such as kitchen appliances, cabinets, tile, etc., were ordered so they would be available when needed and sat in our living room and garage for months until Firebelly made enough progress to install them. -Subcontractors were hired only as the project proceeded, introducing delays and resulting in variations in cost. Many more frustrations and observations could be listed. This was an ordeal that overtook our lives for the better part of year. We began to wonder if Firebelly had ever done a job of this size before as they did not appear to have the staff or the systems in place to address the challenges of this job. We would not recommend Firebelly for any substantial home renovation."

"Signed contract for AHC to install exterior trim around my home and replace soffit vents. Costs were proposed for the trim wrapping and we informed AHC that we would also want to address the ventilation through soffits around the home. Initially we discussed adding vinyl to soffits, but were unsure of best options. We had then decided against moving forward with the project until we could conduct more research of the best options. AHC informed us that with the trim work they could also replace the damaged vents in the soffit. AHC said that the owner of the company had agreed to add this service for us as we had recently completed another project for the replacement of gutters. Upon the crew coming out to start work we informed them that the scope of project included the installation of exterior trim and replacement of vents. The crew said they had no information on replacing any vents and told us to call their office for clarification. I called AHC, and was informed that the crew could not replace the vents, but asked if they could repair damages noted. While we were not happy that the scope of work had changed, we agreed to have them repair and not replace the vents. However, after the project was completed we noticed that no work had been performed to repair any vents. We called and emailed AHC multiple times over a 2 month period to have them make adjustments to noted problems with trim and repair vents. We could not get anyone to give us an update on when the crew would come back out to address the trim and vents issues noted. AHC only sent a person out to fix gutters that had not been properly reinstalled and causing heavy flooding in backyard and to fix one item on the list of items for the trim. Again we compromised, and then decided to only focus on the vent repair. Many months went by before we received an email regarding a final invoice; and the company not being able to repair or replace the vents. Discounts were offered to accomodate us regarding the matter. We had no idea on how much it would cost to have a contractor come out to only fix vents, as opposed to adding to an existing job where cost could be different because the contractor is already onsite working other jobs on the home such as the install of trim. While continuing to work on getting additional quotes to have some other contractor fix the vents. AHC changed their minds and said they would not provide any discount. So basically, the initial job was to replace vents, then changed to repair vents, then changed to provide discount, then changed to we cannot help you. This is really bad customer service and we would have never agreed to have them take on the project as they clearly understand that we wanted both the soffit vents and exterior trim addressed at the same time. As we have gutters with guards and the work would require removing gutters to get to soffit, so we thought it was best to address both of these items at the same time. Agreeing to terms of a contract with the idea that you will not provide the services agreed upon is bad business. Also, we are not happy with the number of hours I have had to dedicate to trying to resolve this issue with AHC. We have used Angie's list for almost 10 years and never encountered this type of situation with one of your contractors. We only selected this company because they were listed as an Angie's List company."

"We had a short circuit in an electrical branch that in all three floors of our home and the exterior. We lost power without the circuit breaker being tripped. Corridon Electric, whom we have used before, sent Sean to our home to diagnose where the short was. Mike, who assigned Sean, told me that Sean was the best at locating these types of issues. Well, he was correct. Sean was exceptional. He located and repaired the outlet that caused the power disruption in less than an hour. We are happy to be repeat customers of Corridon Electric and will continue to use them for additional work. Thanks again, Sean."