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"Joe, came to my home to because I had no water. We had agreed upon 8:00 am he text and said he would be there by 7:30. When he arrived I showed him the garage where the house equipment was located. The first thing he noticed was that the water tank switch was installed incorrectly (the switch has been there for 27 years) I had the home built. Then he notice something not up to code. Showed him the well pump and he assess the pump. Joe then tells me my pump failed and would need to be replaced. The price would be 3,500 for the pump and 800.00 to replace the electrical components inside the well. I kindly paid him the $60.00 service fee and said good bye. The next company came at 10:00 am and replaced my pump in about 40 minutes and saved me over $2,000.00! This company stated my wiring was good and everything was fine inside the garage. Folks do your research- if something does not seem right it?s NOT! He left my breaker switch off and turned my range off breaker off!"

"Very satisfied"

"Very good plumber."

"Everything done perfectly as promised. Highly recommended."

"I will NEVER use ARS of Virginia again! ARS failed sales & installation. During sales pitch on 12/17, I was told install team would cover floors & anything else. 12/18- During HVAC installation, install team drilled into the brick wall to run the pvc piping outside. They did not cover anything so the brick dust went everywhere! They also failed to seal around the pvc piping hole indoors so cold air was seeping in. Lastly, they spilled pvc primer that is not removable all over my white floors. 12/21- Called ARS b/c house was filled w/ a plastic burning smell. ARS sent tech who said he could not smell anything due to his nasal congestion. He explained that new HVAC may need to ?air out?. 12/23- Heat stopped working in middle of night. Called ARS tech discovered that the air handler burned out b/c it was improperly installed. Plastic condensation tubing was installed outside so it froze & led to heat failure. That explained burning plastic smell b/c air handler was working overtime."

"I loved this staff, very good service. "

"Fast response and good price."

"Nick and Julian provided outstanding support in replacing the faucet in my home. Their initial home inspection of all the plumbing was exceptional and upon Nicks return… pure quality. Their professionalism, expertise, and dedication made the entire process seamless and stress-free. From start to finish, they demonstrated incredible skill and attention to detail, ensuring that everything was communicated and installed perfectly. Beyond their technical abilities, their friendly and helpful attitude made the experience even better. It’s rare to find such reliable and courteous professionals, and I truly appreciate their hard work. Thanks again, Nick and Julian, for a job well done!"

"We would like to say thank you to KBA Kitchen & Bath Design & Build for a great job remodeling our two upstairs bathrooms. The two bathrooms were completely renovated in 5 weeks, but it could have been finished even sooner if we hadn’t selected a premium option for our shower glass enclosure. The entire project was started and finished between January 21, 2025 until February 28, 2025, which included the crew working two Saturdays, which shows their dedication in getting the job done. We were very impressed with KBA over the entire project! Specifically, we were impressed at how smooth and efficient the entire process was. It was seamless – from the initial consultation to the execution of the job. The designer, Anna, was very thorough and helpful in sketching the designs of new bathrooms and offering advice on recommended materials for the bathroom, to include going above and beyond in helping us choose just the right paint colors to perfectly blend with our newly installed bathroom accessories. Anna and Ervin both made after hour visits to provide their insight on color schemes and where bathroom accessories should be installed and look best. The lead project manager, Ervin, was always there to answer our questions, and he went out of his way to always ensure we were happy customers! Ervin also visited on many occasions to give us updates on project progress and keeping his crew updated on any changes. The installation team always showed up on time, left the work area clean, and went above and beyond to make our design a reality. Anna, Ervin and the crew were always very friendly, professional, and helpful throughout this project. We couldn’t be happier with the outcome as we absolutely love our bathrooms! We highly recommend choosing KBA for your next home project!"