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"Glass ordered and will schedule installation when it arrives."

"Excellent installation. A little tough communication. Super nice guy!"

"had a double glass window replace. A gentleman came the same day to replace the glass. He removed the window and replaced the glass he came with all the materials needed and was quick."

"They did a great job installing sliding glass doors on our bathtub. It looks fantastic!"

"Arrived on time and worked well with painters who were also working in bathroom.
Excellent job in bathroom and with rewiring. New breakers not labeled, but labeling was fixed on return trip.
Returned to house late in evening to identify a thrown breaker and restore electric to kitchen. Very responsive!"

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Absolutely OUTSTANDING!!!!  I can't even tell that there is glass in my windows.  Gregory was prompt, thorough, conscientious, made sure he got every last spec of dirt/grime (and my windows were badly soiled) but to boot was respectful, kind, friendly and just a nice guy.  I will definitely use him again (price is great) and I will recommend him to my family and friends.
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Gerald Grater, with over 8 years in the industry, established Greater Glass, LLC, in 2006 to serve Temple and the surrounding areas. Greater Glass, LLC, has the expertise to handle all of your glass, mirror and window needs. We work hard to do it right the first time every time. We pay close attention to detail. We guarantee customer satisfaction on every project. \nCall us today to schedule a time to start your project! \n \n \n

"They are extremely efficient and reliable. They've done about 5 different jobs for me and I've been very satisfied with their work. They've painted a powder room and installed a vanity, light and mirror in it, they've installed in-line water filters, and there even put in an area of hardwood flooring. They are fast and friendly, I would definitely recommend them and rely on them for my handyman needs."

"Although he ran late for our initial appointment, when I met Luis to get an estimate for the work involved I was impressed by his thoroughness, product knowledge and his detailed note taking about the job. Previous painters who had come by had been abrupt and lacked the detailed focus. I had made up a pretty detailed questionnaire so I could thoroughly assess each painters input about the job. When I asked Luis about the nail pops showing in some ceiling areas he assured me that they would fix them with 2 screws on either side removing the offending nail. Right answer. I was impressed. He also reviewed the steps taken in prep--plastic over the cabinets, paper covering floors, patching, sanding, priming, taping, chaulking etc. Because I had wallpaper glue issues from a previously poorly done paint job he assured me walls would be sanded, patched and then primed with an oil based primer to seal in the glue. That is what paint experts had recommended. Again I was impressed. The written up estimate detailing the job arrived a few days later via email. We communicated and revised the proposal back and forth until I was pleased that it incorporated all the details of the job including paint brands to be used. Although English is not Luis' first language we communicated fairly well via phone and email. He assured me that at least someone on the job would be able to communicate as well as he. I liked Luis, was impressed by the high ratings on Angie's List and found him to be more respectful and customer satisfaction oriented than other painters I had spoken to for an estimate. He also gave me the best price to do the job, particularly with the Angie's List discount. So I decided to go with his firm of which he is the principal owner. Scheduling the job went pretty smoothly working to accommodate my desire to get the job done in October before the holidays. On the first day two painters arrived more than 2.5 hours later than I had been told to expect them. Only one spoke a reasonable amount of English, the other very little. Both were very nice guys, for the most part diligent workers, with no attitude, but communication would end up being a real problem. They spent the first day prepping the kitchen area and other two rooms. Next 3 days they arrived on time around 9am and worked until about 6pm. They didn't take long lunches or breaks. The job was taking longer than Luis had calculated based on the prep required. My husband and I at the end of each day found issues in their prep--mostly careless patching, sanding or lack of. Their lack of attention to detail was disappointing, but they kept a positive attitude. During the job I received follow-up phone calls and emails from Luis asking for feedback. Twice a "supervisor" stopped by, but I didn't see much value. He first showed up midafternoon on the second day. His English was not good, so my communication with him was poor. I couldn't understand what he was saying to the painters, but it did not seem to me that he was insuring that a protocol of company standards or that the details of our written estimate were being followed. During the last couple days of the job, the painter who was doing the outside painting job spent alot of time on his handheld cell phone apparently having personal conversations while propped up on a ladder. I also discovered that he wasn't waiting the 4 hours between coats required by the manufacturer and had to point it out to him and Luis. Luis had assured me during the estimate that they followed the manufacturer reco. (I had previously experienced this problem with another painter resulting in a poor job.) Although I was home working, I had decided to be mostly hands-off on the job relying on the detailed written proposal to insure that the job was done according to specifications. The only thing I checked on was that they were using the right paint, finish and color for each element to be painted. Big mistake. When the job was done and they had left, the next day I found the remaining paint cans in the garage where I'd asked them to leave them. I discovered that they had used a latex primer rather than the specified oil-based primer on the walls. Then it hit me, I had never heard the power drill going to screw down the areas where there had been nail pops. I couldn't believe it. I was very upset. Took me several days to reach out to Luis with a detailed email expressing my grievances. Luis had told me the day they finished not to pay them, but to take a day or two to check out the work. I was glad I had that leverage. We found some spots bleeding through, a wall area missing it's second coat of paint, places where patches were not sanded enough or primed before painting so their finish was different calling attention to the patch, areas on the kitchen walls were there was still alligatored patches from previous wallpaper glue that was suppose to have been removed, and areas of trim where the paint was reflecting lack of a second coat of paint. I told Luis I wanted him to come by and see the work for himself and discuss the possible remedies. About a week later Luis met with me to review the job. He was very apologetic. For 3 weeks we lived with the main floor of our house in disarray. He brought the same painters with him and they worked through the remedies that day. He offered to completely redo the kitchen with the oil-based primer, but I agreed that fixing the areas pointed out and extending my warranty would suffice. I couldn't go another couple of days. I think Luis needs to provide better training and supervision of his workers. The workers should have gone over the details of the signed proposal with me when they arrived to make it clear they understood the requirements of the job. I also think they need to improve their English and communication skills."