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Ben Otto Electric LLC is your trusted electrical expert in the Twin Cities. With our exceptional service and attention to detail, we are dedicated to exceeding your expectations. Contact us today for all your electrical needs.

"Great clean work and never had to worry if the electrical was getting done correctly or not. Will hire again for any electrical needs."

"I started monthly cleaning service with Reliable Twins in June 2012. Yesterday my regular cleaning crew of Barb and Flo completed their fifth monthly visit. So now It is time to share with readers how it is going. I have arranged monthly cleanings on every fifth Thursday morning and there is no contract for cleaning.
My first cleaning was a general basic cleaning. This lasted five hours and it cost $215. My follow-on  regular monthly cleanings are about 2 hours and cost $100.
They clean bathrooms thoroughly. They dust for cobwebs along the ceiling moldings. I watched them open my microwave and clean out it's cooking area..  My rumpled bed is remade to look nice, and very importantly they  arrange neatly my now smaller stacks of paper!  I write a check for $100 and give it to the team leader during each visit. The cleaning team bring all of their own cleaning equipment and supplies. They find parking on the street and I meet them in my condo building  lobby to let them in.
I do not feel that I need to oversee them during their visit.  If I am called out to do something else I leave them in the condo and many times return after they depart. Barb, the team leader always leaves a written note detailing any cleaning issues she feels should be brought to my attention, For example in the note she left yesterday, ( as I was gone when she left) Barb wrote to me
 "... point of interest to report. Found a black/greasy spot the size of a grapefruit under the bucket chair facing left as you sit on the sofa. Cleaned up easily. Just FYI."
If I have to cancel or change a visit,  that is okay and I am not charged. 
And  my mother, who has heretofore has always found my housekeeping scandalous, is pleased with their work.
 For the first time in many years my mother makes favorable comments about my home.
I no longer dread her "inspection" visits. So through Reliable Twin I have peace of mind and can sleep soundly at night.
In summation, I am very pleased with Reliable Twin Cleaning!"

"After getting a bid from Cady this summer, I hired them to do some work on my house (clean gutters, install gutter covers I'd purchased and fix a piece of siding). They agreed to do the work on September 10 at 1:00 p.m. They didn't show, and they didn't return my calls over the next couple of days. I felt they wasted my time. I gave them an F rating here and moved on to look for other handyman companies. Except that finding another company turned out to be easier said than done (the ones I contacted didn't serve my area or didn't want to do work on a 2-story house or were booked for months). A week later, my contact at Cady called to apologize. He said he'd gone out of town and the people back at the office dropped the ball. He offered to do the work for a reduced fee. I hadn't hired another company and was starting to wonder if I'd find one before winter, so I agreed to hire them. Two workers showed up as promised on September 21. They did a great job and were knowledgeable and personable. My husband and I were very happy with the work, and we would hire them again.


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"I was not happy at that moment when I saw the price. I pay $125 expecting a little more because I kind of knew there should been some put in parts right but I didn't expect $600 for repairing so I was not happy. But it turned out we made agreement they came over he did come over here to install the new system I mean it turned out okay."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"Went very well. Installers were very courteous, knowledgeable, and everything went smoothly. They had the new gas valve that was needed to bring the connection up to current code, had the city of MInneapolis permit all completed. Both men were very personable. They were much better than the office people I talked to prior...to set up appt. But all turned out great."

Chris Lyons with L.E.D Electric, LLC is your one stop shop for all of your electrical needs. Give me a call today and we can get started right away!! We have been serving the Mankato area since 2009. I am able to work on your project during the weekend.

"We are very happy with the job Hal and his team did. It is clear that Hal takes great pride in his work, and it shows in his craftsmanship and his attention to detail. What's more, they were all nice to have around--always polite and considerate.

Design-wise, our situation is a difficult one: Our backyard is like a "fish bowl" with the way houses and yards surround our property; further, the space lacks definition. Hal worked with us to figure out the best way to solve these issues while beautifying the space. The structures themselves are attractive and extremely well built. For example, he used mortise and tenon joints to attach cross-members, while the posts are footed in concrete that drops below the frost line (we have a lot of clay in our yard, which can weak havoc on structures that aren't properly installed). There are not too many fence-building companies (if any) that will do that, yet those other companies charge at least as much as Hal.

The only reason I didn't give a perfect grade is we did hit a few minor snags in communication. Communication is a two-way street, of course, so this is as much our fault as Hal's. If plans would have been drawn up beforehand, these snags probably could have been avoided. We ended up with a few surprises because everything hinged on conversations, written descriptions and references to photos from other jobs he's done. This is why "Punctuality" is a B (it isn't clear where "communication" fits into Angie's rating).

Having said that, we are hiring Hal again to do more work. Whatever small communication issues we had I expect will be gone this next time (it's like getting to know someone), and the quality of Hal's work is really impressive."

"Needed a new bedroom electrical outlet and so Nick came over to put that in for me.

I have used Nick for the past 5 years for ALL of my electrical needs. He is the only person that I use. He is professional, on time, very helpful and knowledgeable and has awesome and fair costs. He is easily reachable through phone and/or email."