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"I had to call Craig Thomas Pest Control 4 times and each time I called I spoke to a different person.  It seems I was reaching a call center each time.  This was a problem because I needed to cancel the appointment I had made with them.  When I called to do so I ended up speaking to a different individual than the one that scheduled my appointment.  To avoid any miscommunication I called Craig Thomas twice to make sure the appointment was cancelled.  I then made an appointment with another local provider who had very good Angie's list reviews.  The problem was Craig Thomas Pest Control's scheduling department is very disorganized.  They failed to cancel the appointment and a technician arrived at my house anyway.  This was awkward because I had scheduled another local provider for the same time.  Unfortunately the Craig Thomas technician arrived before my preferred provider arrived without giving me a courtesy call to let me know he was on his way for an appointment that didn't really exist! The other local provider being a fair and professional individual offered to come in and use his digital heat sensor device to locate the bee hive in the wall of our bedroom.  He did this free of charge and thank goodness he did because the Craig Thomas technician's method of investigation was to put his ear up against the wall and listen.  The Craig Thomas ear against the wall method unfortunately was ineffective at locating the beehive.  If the other local provider had not been there I don't know how this appointment would have turned out...not very good I'm guessing.  The technician from Craig Thomas was respectful and professional and after the other local provider located the beehive the Craig Thomas technician did complete the chemical application.  I don't blame the Craig Thomas technician because he was just doing his job in the way that he was trained or instructed to so by Craig Thomas.  But I would not use Craig Thomas again in the future.  I will instead use that other local provider with the digital heat sensor device and easy scheduling.
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"Sean assessed the house found where the bees were coming in even though I swear they were coming in somewhere else and sprayed. He was kind enough to answer my million questions and gave me a 9 month guarantee on his work. I had him out for an estimate only and wound up having him take care of my bee problem right then and there. I will have him back in the spring to spray for bees and spiders.I am happy with Pest Control's service."

"Steve my pest control person has done a great job"

"First visit was acceptable. Need to see future applications to observe the bugs control."

Our mission at Company Name is to continue the growth of our business by doing right by all of our clients. We love seeing that one of a kind smile on a home owners face at the end of a project! Company Name stacks up with the competition and surpasses it with competitive prices, second to none workmanship and a prompt/responsive team! We give you quality that you can measure, and a finished product that will enhance your home forever. Call us today!

"The Rodent Remediation Service consisted of the following activities: 1) Attic (or Crawl Space) Remediation Service; 2) Basement Remediation Service; 3) Exclusion (Pest Proofing); 4) Ridge-Guard Installation; 5) Mice Trapping The Rodent Remediation Service was conducted in three phases, by three different teams, 7 different technicians: 1) Estimation - Team A (3 estimators); 2) Remediation - Team B (2 technicians); 3) Remediation - Team C (2 technicians). OVERALL: In carrying out the Remediation Service RodentX teams (collectively) exhibited the following qualities: workmanship, perseverance, communication, and commitment. Each of the three RodentX teams (A, B &C) performed their specific tasks in workmanship fashion. Team B deserves special kudos for perseverance (i.e., arriving at my home despite having to drive through “whiteout conditions” at 10 MPH). Team C deserves special commendation for flexibility (i.e., filling in, at the last minute, for Team B whose members unexpectedly became ill); and for commitment (for promising to replace, during a future visit, the insulation in the basement that Team B had removed, but had intended to replace the following day). Considering that there was not obvious project manager charged with overall responsibility for managing this project, I want to commend all three teams (A, B & C) for communication excellence (i.e., keeping me posted regarding changes in arrival time, replacement teams, etc.). However, if I were granted one wish as a customer, I would wish that one overall project manager would give the customer a walkthrough at the end of the project to demonstrate that every task in the contract has been performed to the customer’s satisfaction."

Eviction Wildlife Management specializes in rodent, bat, and wildlife services in the Rochester, Syracuse, NY, and surrounding areas. Contact us today for a free estimate!

"The last was a rental company that we have and we used them for an air conditioning and heating system. It was Bototach Mechanical. It’s been a good program for us. They’re very responsive. I don’t know what the thought process was. My husband said, well let’s try these guys and so we did. We have an older home and it’s proved to be a very good deal. The quality has been pretty good, so I would give them an A for the quality. I will give you one helpful hint though. If the company decides they want to replace an appliance, you need to call them and negotiate with them because you can upgrade, but you need to talk to them in person not just do it over the internet."

We take great pride in our experience, expertise, quality and customer service that we provide to meet every consumer's needs.\nIt is our mission to provide excellent customer service from start to completion of a project.\nTo understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a personal and professional manner.\nOur reputation is based on service, safety and quality, regardless of how large or small the job.

"The work was done in a timely manner and when the job was completed the work area was completely clean."