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"Donnie is the most honest vendor I have ever worked with. He services my home, my parents, my sisters home and i have recommended him to friends. His work has always been flawless. Whether replacing our old cast iron in our home or working on the water heater - Donnie is the best. Can?t recommend them enough."

"I had a new air conditioner, heater and water heater installed. Everything went so smoothly as usual with Estes. I always can count on Estes to be on time and polite plus do excellent work. Have used Estes for over 40 yrs."

"Our 19 year old water heater was leaking. Adams came out, and gave a quote for a new water heater that was extremely better than quotes received from other companies. He replaced the water heater right on the spot and was very professional! We will definitely use his services in the future."

"called several companies on 6/23/2014 , and Moncrief was the first one that could send someone out "as soon as possible in the afternoon". Not an issue since that was the response from every other company.
Technician arrived on time, was very professional and quickly found and fixed the problem.  Unfortunately, I didn't  explicitly tell him to review any repairs with me prior to making them.
I was charged a $95 diagnostic fee and $130 to replace a $15 capacitor.  $225 for 45 minutes of labor and $15 of parts. Overall a good experience, but I would not have agreed to $130 service charge for a capacitor replacement.

Update to Provider response 7/1/2014

***DISCLAIMER***
 To anyone reading this review.  I AM qualified to change a capacitor, the average user should not attempt to make any repair with a capacitor or any other device of this type as it can cause serious injury and death when done incorrectly.

I have no complaints with the technician, he was competent and professional and did a great job.

In response to your pricing explanation, that's great. I understand. We all need to do what we need to do to cover the cost of doing business. I don't feel like anything was not a fair or honest price.  I don't feel like it's out of line with the market cost.  Bottom line, I don't care. Your overhead of doing business to stay in business is not my problem.  I agreed to pay $95 for a diagnostic fee to find out what was wrong with the unit. I would not have agreed to an additional $130 to replace a capacitor had I been asked before the work was done. Once the work was done, I paid the bill and I'm not asking for a refund or anything else for many of the reasons you outline.

 Had I known it was the blower motor capacitor, I would have gladly accepted absorbing the 90 minutes to drive to one of the Industrial Supply stores in Atlanta that I have an account to purchase a new capacitor the next day because I'm cheap like that. The unit had been out for almost 3 days at that point and the other unit was picking up the slack pretty well.

 However, I didn't have to drive anywhere or wait for shipping because I ALREADY HAD THE CAPACITOR. I bought it when I had to replace the capacitor on the outside unit 2 years ago and I wanted one on hand when the inside unit went. I also know it wasn't bad out of the box, because I tested the capacitance and discharge in the store with a Fluke 113 multimeter before I took possession of said box. It was located in a drawer less than 15 feet from your tech. Given the opportunity, that's $34 I didn't need to spend.

 I would have most likely taken the chance on making the repair myself, as replacing the capacitor is not one of the more difficult tasks involved.  Make sure the power is off at the breaker, do that special thing that must be done to make capacitors safe, disconnect the leads, remove old capacitor, put in new capacitor, reconnect leads and so on. 

 While I appreciate the time you spent to write this review and the personal note that I received in the mail, I hope this helps you  understand the reason for my dissatisfaction."

"I cannot say enough good things about Mitchell and Demarcus. They called when they were on the way, arrived on time, and completed the installation in just a few hours. It was a tough job. The water heater was partially blocked by the furnace but Mitchell figured out how to remove the old heater without having to remove part of a wall, which is what I expected would have to happen. He re-piped the connections (the old piping was a mess!) ran the gas line extension to my stove area and placed the new heater. I had hot water within a few hours of job completion. I now look forward to hiring Mitchell again to install my new gas stove (once I buy it). I highly recommend Cool Air. I will receive a 10% discount on the water heater in the form of a gift card because I'm a Costco member."

"Worked quickly, carefully, and professionally. Troubleshoot electrical issues (circuit out). Provide and install a single-pole breaker for double tapped breakers, mail panel; provide and install panel surge protector in the electrical panel. Provide and replace an existing device with long-lasting receptacle devices in the existing box."

"It was time to replace our leaking water heater and Rooter Pro Xpress came to the rescue. The team was prepared with options for replacements, once we made a selection our water heater was installed same day. The installation was fantastic and went smoothly. Very good company to work with."

"Listen to me when I say this Fifty Plumbers really came out to our property and did their big one. We meet Maddox at Home Depot. Asked him do they install septic and waterlines. He said yes. He gave me the owner Joe Skinner number. I called immediately. Joe and I spoke he told me he can come out the next day. Joe came out spoke with my husband and I. He walked my property and told me we can install your septic system and run waterlines for my husband man cave. Upon him leaving he said I’ll have your quote in an hour. Called me 30 mins later with the quote. He beat EVERY ONE else’s quotes by far. They came out installed our septic system and ran waterlines. I would recommend them to anyone. They are pleasant to work with. This is the only company I will use for anything plumbing. I’m a life time customer now. ✨⭐️ ⭐️⭐️⭐️⭐️"

"I had a water leak in my front yard & after researching the highest rated Plumbers, I found Rooter Pro Plumbing of Georgia. They had great ratings on Trust Dale Caldwell, Angi's List, & Google. I scheduled a visit with them & Jerimey Jackson came by & did a leak detection. It was determined that I had multiple leads in my water line and he gave me all of my options & pricing. He is an expert on everything to do with plumbing & a great guy too. My water heater is 23 years old, so I decided to replace that as well. Jerimey led the work crew the next day in replacing my water line & water heater replacement. All the work was complete that day & the results are very good! I am very pleased with Rooter Pro Plumbing and the work they performed & the people I dealt with. Even the people in the office were great! I will use them again & recommend them to my friends & family! Paul Taylor"

"Last year (2021), I hired Casteel to upgrade my HVAC system, tankless water heater, update the pipes in my basement, install a pump for washing machine and bring my electricity. I have a brink home the was built in 1955 and had not had any major repairs since 1985. Everyone I spoke to during the process of consulting and repair was professional, kind and courteous. They always kept an open line of communication and were willing to adjust their schedule according to emergency circumstances that happened in my family. From the products they used to the quality of the workmanship, I am still very pleased with outcome. They respected not only my time but my property too. I will definitely hire them again. I highly recommend them to anyone in the Atlanta, GA area."