Get matched with top water heater installers and replacers in Merrifield, VA

"We received a call within hours of my request for service on Home Advisor. The person from RightNow Plumbing arrived on time. The serviceman, Brennen Leslie was professional and explained the options and costs for fixing or replacing the water heater. We decided to replace the water heater, and Brennen returned the same day, and completed the installation. We are very satisfied with the service and timeliness that was provided."

"The technicians were friendly and knowledgeable. The end product was excellent. The office was professional (mostly). The price seemed fair, but I would venture a guess that I could find cheaper, but I wanted a quality installation. I can confirm I found competition that was much more expensive. The only issue I had was scheduling both the quote and the work. In this case we needed both an electrician and plumbers complicating the situation. We scheduled both disciplines to quote on the same day. The electrician missed the window and had to come the next day. For the work to be performed, we again scheduled for a single day process but due to illness apparently had to reschedule for the following day. At that point, I complained to the office due to the inconvenience of taking 4 days out of the office for a 2 day job, looking for a little price reduction. The office manager I spoke to was more interested in defending their position than seeing my side. In the end he granted me a $50 online coupon, reduction yes, but I'm not sure why I wouldn't have been entitled to that regardless. Honestly, in the end I was happy and would hire again due to the quality of work, reasonable price and professionalism in general. They would have received high marks across the board if it wasn't for the scheduling issues. I hope that was just bad coincidence."

"They responded quickly, explained in detail the process, equipment, and the options we had for replacing our water heater. Answered all our questions thoughtfully, and replaced our water heater same day."

"Jimmy Gusky HVAC is truly as good as it gets. One of our AC units went down and through the warranty company found our way to Jimmy Gusky himself. Although out of their territory, Jimmy was willing to make the extra trip to diagnose the problem. He was very responsive to get our initial service call scheduled and determined the unit needed to be replaced, and we all know these units usually decide to break down only when pushed to the limit in the hottest summer months and we need AC the most. He did the legwork to get the warranty company to honor the recommendation and as you can see from the attached photo put in a much more substantial unit that is doing a fabulous job cooling the home. Add to that he actually had the unit and scheduled the install even before the warranty company approved the swap out. I that isn't one of the greatest examples of outstanding customer service and going above and beyond to exceed expectations, I don't know what is. Big thanks to Jimmy and team for their commitment to excellence!"

"Fine. I had no issues. They got out to the house very quickly, within several hours of request, they were quick with no added charges or time, and the estimates that were requested (replacement of water heater) were explained thoroughly."

"I had three estimates (one from the big box store) and Juan's was the lowest with a better quality water heater. I also asked Juan to look at my leaky washer and outdoor spigot and even though he had another job that day, he was able to provide the service. The installation of the water heater was completed in record time and faster than expected. I would definitely recommend ZZ Connections and Juan and his associates for any plumbing work."

"Is man the technician was helpful in assisting me select the correct water heater and did the installation all in the same day...he's personable, efficient and very professional..answered at my questions. Customer service was great assisting me to complete the loan application. ARS also installed a new AC system in July."

"Mr. Brian Langford made all the arrangements with the installation of our gas hot water heater from Lowe's via McCarthy plumbing. He was extremely helpful,patient, professional and available to answer all questions. Due to his approach to his work, we will be working with both companies in the future. Only concern I have is the warranty between Lowe's and AO Smith Hot water heaters. Once the heater is installed, Lowe's severs ties. If there is a problem with the hot water heater, you cannot return it to Lowe's although it was purchased through them, this is clearly stated on the Hot water heater in bold writing."

"Rene and team replaced my 70 year old gas pipes when I discovered a leak. They were professional and the cost was competitive. Took care of permits and inspections."

"I hired him for replacing garbage disposal. He worked very efficiently. Whole thing was done within an hour. I will definitely keep his contact information for future projects and fixes."