Get matched with top tankless water heater repair pros in Mountlake Terrace, WA

"From the staff I spoke with over the phone to the technician that came, the experience was excellent and trusting. I had a difficult time trying to find the right company that was familiar with my water heater model, I was reassured that Washington Water Heaters had several technicians that knew my water heater model. I had contacted at least 7 vendors, in which 3 responded; however, Washington Water Heaters was the only company that sent someone out that actually looked at and diagnosed my problem. A temporary fixed was completed on arrival and a follow-up a few days later with a new parts. I felt that the service and follow-up from the technician to the staff over the phone was superb! Thanks."

"The Seatown team did a great job. I got quotes from 3 different recommended plumbing services, but the Seatown guys were the only ones who recognized we would need to upgrade our gas meter. They did a great job explaining how to get this scheduled with PSE. The estimate Seatown gave was on par with some of the other plumbers, so we went with them. They sent 2 service people to come and install the tankless and the guys were just excellent. I expressed concern about mounting the water heater on the beams in our basement because Our house is so old, so they came up with a better solution. They built a small wall frame to mount the water heater. No extra cost. When they found there was no outlet wired near the heater they were able to get an electrician from Seatown to come out and wire one up while they worked on the water heater install. Seatown aldo had a good scheduling method, sent text reminders the day they were coming to do the work with a photo of the person who was coming and a short set of info about the person. It was a nice touch, and a thoughtful safety measure. They did a great job with the install which took several hours. I’d definitely hire them again."

"I purchased a new Navien NPE-240A2 Tankless Water Heater and had it installed. I'm loving the new water heater. It replaces an old Noritz tankless that died just before this installation. The on-site estimate was what sold me. Ken went through all the details and answered a lot of questions from me. Zachary came out with Austin and performed the installation just like I discussed with Ken. Zachary kept me in the loop throughout the installation to ensure I was in agreement with how it was going. Zachary always had my interest at heart and ensured no corners were cut. The installation is much cleaner, and more correct than the previous tankless company did. Zachary even listened to my concern about the astectics of the exterior exhaust and quickly found an easier and cleaner looking way to address my concern. He also removed an old recirculation pump and replaced a new main house shutoff valve. The entire area was treated respectfully and left cleaner than they found it."

"Landun did hosebibb replacements, main water valve replacement & PRV replacement along with a toilet valve repair previously. All 3 visits, he did an excellent job and gave us a clear ND accurate information along the way."

"Jet City responded promptly and installed a new water heater for less than the estimate. Follow up on a pilot light issue was immediate and Jet City resolved the issue in less than 15 minutes. I highly recommend their service."

"Prompt and professional. Replaced water heater same day for us"

"Previous owner used non-heat rated PVC piping on the water heater. Entire system was almost a decade old so decided to change out the heater at the same time. After giving the owner a good description of the problem he was able to give me a quote over the phone ($1950 + tax). I decided to let them come out and access the job before agreeing. They arrived on time and after a quick assessment the lead plumber quoted me a higher price but after consulting the owner they agreed to do the job for the original price quoted. Mike and John worked quick and efficiently. They were polite & professional and had the entire job complete and work site cleaned in 3-hours. Over all quick and painless process, would use their service again."

"Service tec was very helpful explaining what was the issue and what was a fix. The repairs we simple but cost was very high."

"They came out the next day and was able to install a new water heater for me. They even matched the other bid I had received. Very friendly and professional installers."

"super friendly and professional. on time. got water heater replaced quickly. explained what he was doing. saw I had cats and worked to not let them out."