Get matched with top water heater repair or service pros in Napa, CA

"Water Heater Masters came the same day that I first contacted them and replaced my heater that day as well."

"Did a $59 consult only. Turned out the cost of repairing the old heater was almost as much as a new one, so we got a new one, and handled the install ourselves. Luis B was great, knowledgeable, friendly, didn't try to upcharge just to sell a heater, which we appreciated. Gave us an honest evaluation, several options, and was right on time. I will say, though, that the company failed to call me when he was on his way... not a big deal. All in all a good experience."

"It was a good business experience with this contractor. He is a licensed professional plumber who will get a plumbing permit if the type of plumbing repairs or installation requires a permit and you want to pay the small cost of the permit to have the work inspected. He installed a new hot water heater and did a quality installation that didn't have any problems passing the city of Fairfield plumbing inspection department. Salvador VilIalpando is the owner and he does his own work. I would definitely recommend this plumbing company if you need a quality plumbing repair or installation."

"Friday night noticed water on garage floor in and around area of pressure valve of 15 year old water heater.
Saturday called at 7:45 am, arrived 10:30 am work completed 11:45 am.
Saturday night noticed water on garage floor in and around pressure valve of new water heater.
Called Sunday 8:00 am, owner responded within an hour.  Determined problem (not new water heater but it was just a matter of time) and provided immediate solution at no additional expense.
OK, let me recap:
 - First call professionally responded to and repaired in record time.
 - Second call on a SUNDAY with response provided by OWNER.  Are you kidding me?
Customer service way above and beyond any expectations.  If you need plumbing services CALL THESE GUYS!!!

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"Fast - done in 24 hours. Repaired correctly. Unfortunately learned in retrospect that Charging $529 to saw into a wall, replace a pipe secured by a wing-nut. Will call again for an emergency. Otherwise, this does not represent a good value."

"Ms.Dee is amazing and Brandon is a great plumber! They were able to take care of my leaking water heater same day! Saved my items in the garage and a headache! On a Friday!!!!! I will recommend them to everyone"

"Starting with JP the senior technician, the inspection and documentation of existing conditions was thorough, knowledgeable, and complete. Moore recommended the replacement system that would be more durable and require lower maintenance over time, and wrote a detailed proposal with a floor plan documentation. We were given financing options at the time of signing the agreement, as well. The team- five technicians!- were properly suited with protective gear and followed COVID protocols at all times on our property, inside and out. They wore shoe protectors while inside, kept us fully appraised at every task (all interior registers replaced in 11 rooms), and were extremely respectful of our space, privacy, pets, and kept noise and speaking to low levels. (our extremely friendly indoor cat got lots of attention from the team!) The work required three days to fully replace all ductwork in a two-story home with attic and crawl space, and Paul the team leader would check in with us each morning with a briefing of each days' activities. The entire team was constantly in learning mode, with the senior technicians mentoring and teaching the younger team members, which greatly impressed me. They finished on time and without any delay or disruption; they cleaned each work area and removed all debris, packaging, and the old system. We've owned this house for 20 years, had many repairs and replacements, and Moore has raised the bar so far for quality and value. While they were the middle bid in terms of overall cost, we believe we received higher value that even the highest bid. I can strongly recommend them to anyone planning repair work on their existing system, new installations, or maintenance. After getting few responses from HVAC contractors working in new homes in Sonoma County, we were pleased to know that Moore specializes in existing homes and responded to our online request within minutes. I'd be happy to share my experience in person, if required. Martin Waldron Sebastopol, CA"

"Went above & beyond in service. Got the Furnace replaced, brought space heaters for the occupants, Got it done quickly & left no mess. Redid the duct work and worked well with the occupant. Thought this type of service did not exist anymore. Was pleased how quickly Furnace was replaced ."

"Jared showed up and wasted no time in doing two things at once (draining the hot water heater and repairing a small fireplace gas leak). He educated me a little on what he was doing which is always helpful. He was also careful to keep his booties on, so as not to ruin the shiny wood floors. Highly recommend based on this experience."

"Pedro installed a tankless water heater for me. Very professional and reasonable. Would hire him again."